Andromeda’s team is hands-on and knowledgeable . . .
“Andromeda Technology Solutions has helped us with various needs for the last few years. They’ve helped with phone support as well as access control and IT. In 2017 we underwent a security expansion at our Orland Park campus that included a large camera project. Andromeda’s service and expertise had already impressed us, so it was a no brainer to work with them on our security cameras too. We got a couple different quotes but Andromeda stood out for a few important reasons. They are a local company with quick service, they have a great reputation and they are one vendor that can handle our many different needs. Understanding how our different technologies work with one another is key.
Andromeda’s team made the sales and quoting process as simple as possible. They explained our options and their solutions in ways that were easy to understand. During the installation I was in constant contact with the project management team. They never left me out of the loop which I really valued. Before our install was scheduled, their technical team did a final walk through to hammer out finer details. I also really liked that I got to meet the technicians who would be working on site before our start date. It was good to know who would be in our building and what to expect ahead of time.
In terms of our overall experience, Andromeda’s team is hands on and knowledgeable. Even after they completed our camera install they have been very responsive and helpful with any questions I’ve had. We haven’t had any issues with our system so far but I know that if that day comes, we can depend on their service. I’d 100% recommend Andromeda to other business owners looking for a reputable and professional security firm.”
Property Management Specialist – The Horton Group
Positive Experience From Start to Finish . .
“We found Andromeda when we decided to install some security cameras at our facility loading docks in 2012. At the time we brought in three companies to quote for the job. We chose Andromeda for a few reasons; 1) during the quoting phase, (compared to other vendors) we received good, detailed information regarding the equipment, installation, training and costs. All questions that we had at the time were answered to our satisfaction. Our experience was very positive from start to finish. The camera system has performed well and the recording software is easy to use as well. In 2017 we chose to expand our camera system and cover the entire inside of our facility (approx. 152,000 sf) we added many cameras and multiple DVRs to our system so this was a much larger project. Again, the sales and quoting process was easy. Andromeda had an account manager and an engineer walk thru the building with me to make sure we covered everything we wanted. The installation process went smoothly. Andromeda did a great job by pre-planning and coordinating with my team so there was little to no effect on production or operations on the plant floor. I’ve had such a great experience with my projects that I’ve even referred Andromeda to others. If you’re considering working with Andromeda on a project you are in good hands. I can certainly recommend their security products, sales process and service. All are top notch. ”
Plant & Environment Manager – Essentra Specialty Tapes
In the end, we chose Andromeda because we knew they put the customer first and truly considered our business needs
“Our relationship with Andromeda began years ago with phone system support and installation. They provided us excellent customer service and solutions over the years so when a security camera project came up for a new property we reached out to Andromeda. From the beginning, working with their team was very smooth. They walked the site several times with different engineers to ensure our needs were understood completely and that there would not be any issues come installation day. The staff was professional and incredibly knowledgeable about the product. In the end, we chose Andromeda because we knew they put the customer first and truly considered our business needs when putting together their proposal. We liked the new system they installed so much that within a few months, we replaced our aging camera system at a different facility in 2017. Since the installation(s), we’ve depended on the cameras multiple times. The user interface is one of the best I have worked with. I would sincerely recommend Andromeda Technology Solutions to any of my colleagues.”
IT Administrator – Pollmann North America