It is invaluable to have one vendor handling all of our technology needs.
“The first project Andromeda handled for our firm was implementing a new phone system in 2010. They handled our wiring, installed the system and fully trained our staff. Since then, our relationship has grown and we’ve entrusted Andromeda with all of our IT, phone and security needs. In 2016 we moved to our new building and Andromeda was able to make that transition as smooth and simple as possible. It is invaluable to have one vendor handling all of our technology needs. We’re lawyers, we aren’t IT pros. We need to focus all of our energy on our clients. Andromeda gives us that ability. They remove our discomfort and the ’unknown’ by breaking big decisions down into pieces we can understand. They understand our business, they guide us in the right directions and help us provide exceptional service to our clients. We would happily recommend Andromeda for all technology needs to any of our peers.”
Principal – Keough & Moody P.C.
Prompt, knowledgeable and incredibly responsive
“In 2016 we decided it was time to find a new IT vendor, as our previous vendor did not communicate or deliver on promises. Andromeda had already been servicing our phone system for years so it made perfect sense to explore their IT services as well. If I can have one vendor handle multiple technologies in the office, I won’t pass up that opportunity! Andromeda has handled all of our IT for over a year now and their team is fantastic. The helpdesk is prompt, knowledgeable and incredibly responsive. Working in the distribution industry, I cannot afford downtime. Customers send in orders 24/7 and employees fill them around the clock. Andromeda’s technicians respond to and resolve our issues very quickly at all hours and even go the extra mile to improve our day to day functionality. Just last week we had a technician on site to do some work on our employee mobile phones and he noticed we could improve our wireless signal and speed with an equipment update. That type of guidance is truly priceless. I can trust that when a ticket or a project begins, it is in good hands. Additionally, having a dedicated account coordinator, who is my first point of contact and superior with follow through, ensures that my questions and/or issues will be resolved timely. Since switching to Andromeda, I can hand off technical tasks and focus on our business. I’d recommend Andromeda to any business or professional looking for a technology partner and vendor. “
Owner – A New Dairy Co. Inc.