It is invaluable to have one vendor handling all of our technology needs.
“The first project Andromeda handled for our firm was implementing a new phone system in 2010. They handled our wiring, installed the system and fully trained our staff. Since then, our relationship has grown and we’ve entrusted Andromeda with all of our IT, phone and security needs. In 2016 we moved to our new building and Andromeda was able to make that transition as smooth and simple as possible. It is invaluable to have one vendor handling all of our technology needs. We’re lawyers, we aren’t IT pros. We need to focus all of our energy on our clients. Andromeda gives us that ability. They remove our discomfort and the ’unknown’ by breaking big decisions down into pieces we can understand. They understand our business, they guide us in the right directions and help us provide exceptional service to our clients. We would happily recommend Andromeda for all technology needs to any of our peers.”
Principal – Keough & Moody P.C.
Connectivity and response time are critical to us
“Andromeda has handled our IT for a little over a year now. Working in commodity brokerage, we exchange data at all hours across global markets so it is incredibly important that we are up and running 24/7. When we made the decision to start looking for a new IT group, we knew we needed a team who could grow with us and respond to our fast paced needs. I felt like we were outgrowing our previous vendor. They took too long to get back to us on issues, didn’t really understand our market and it didn’t seem as though they were proactively guiding us. We interviewed a few IT firms but Andromeda stood out. I liked that they provided an action plan for us, gave me a single point of contact and that they were organized. Over the last year the attention to detail and planning Andromeda’s tech team puts into play have really impressed me. Our first big project was a server room upgrade and reorganization. This went off seamlessly. I’ve noticed fewer hardware issues which has directly increased productivity. We also implemented a new data backup & recovery solution. That was huge for us because not only is it required from a regulatory standpoint but because if we lost any ongoing or historical data it would be disastrous for us. Connectivity and response time are critical to us. The helpdesk is always responsive and knowledgeable. If we can’t get through immediately they get back to us right away and are always on the ball. Overall I am very happy with the service we get from Andromeda. It is great to work with a team that understands our needs as well as the demands of our industry.”
President – Capital Trading Group
The truth is our expertise is Law; Andromeda’s is IT.
“Back in 2003 our office was dealing with an IT firm that we no longer believed in. We heard about Andromeda through a family friend and frankly, have not looked back since. They are dependable, knowledgeable and trustworthy. Having a partner that works with the multiple technologies and software applications our industry demands is key to keeping pace with our peers. Their ability to handle issues remotely keeps our productivity high and allows us to get back to work quickly. Their staff is professional and incredibly easy to work with. The truth is our expertise is Law; Andromeda’s is IT. Relying on Andromeda for all our IT needs is like having an older brother that knows how to fix anything!”
Office Manager – Fay, Farrow and Associates