Co-Managed IT Services

Supplemental IT Support For Your Internal IT Team

What Is Co-Managed IT Services?

Co-managed IT service creates a partnership between you & Andromeda. It is meant to help you get more done by augmenting specific elements of your IT service and infrastructure with a professional outsourced IT team. The best part about it, is the CoMIT partnership is fully customizable so you get what you need without paying for what you don’t.

How do I know if Co-Managed IT Solutions

(CoMITS) are right for us?

The Day-to-Day IT needs at your company are more than one person or even a few can handle

When you are responsible for every little detail of your IT needs, you are often forced to prioritize certain things at the detriment of your environment. Our team supplements your IT team to augment support in the areas you need it.

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Your business is going through big changes that require more advanced technologies

Whether you are experiencing rapid growth, your business is pivoting in a new direction or it is just time for a major overhaul of your network, a COMIT partnership can help you get it all done AND on time.

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Your role as an IT Technician or Manager is evolving

As much as you enjoy handling the day-to-day, you have new responsibilities and objectives. Our team can step in to help you start working on bigger items for the business while delivering top-notch service to your staff.

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You want/need to work on applications for the business

Our team can support you and/or your IT team so that you can apply your skill set in areas that produce ROI for the business.

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Some of the Benefits of Co-Managed IT Support

  • Leverage our enterprise level tools and support

    You can use our ticketing system. All our technicians are Tier II or higher.

  • We aim to restore your work/life balance.

    Tag us in when you leave the office – whether that’s for family dinner, an industry event or a vacation. We got you.

  • Have us investigate new tech for you

    Our engineers can research and consult with you on new technologies suited to your biz.

  • Enhance your reporting and analytics

    Gain new visibility into your network, users, utilization and more with our reporting tools.

  • Customizable and scalable to match your needs

    With Supplemental IT Support, it is our job is to help you in the ways that make sense for your business.

Our Service Is Out Of This World

“Andromeda helps me with so many different aspects of our technology at Rush SurgiCenter. Strategic planning, budgeting, resource management, day-to-day service for our team – you name it. Their service is excellent. Response time is nearly immediate and we are very happy with the relationship we’ve built with their team.

We are proud to call Andromeda our technology partner. Every interaction from technicians, to management, all the way up to their CEO is about what I would expect from an IT firm.”

Katie Carlson Administrator – Rush Surgicenter

“Sisters of St. Francis of Mary Immaculate has entrusted our technology needs to Andromeda for over 15 years. We’ve gotten help from their group for our phone system, our IT needs, our security needs and even for some of our website needs. Andromeda has helped us update equipment, stay current with technology, and they’ve also helped us move offices over the course of our relationship.

Andromeda’s team has become a part of our team. They are quick, smart and always polite whenever we need their assistance. I’d highly recommend their services.”

Renee Cipriani Executive Assistant – Sisters of St. Francis of Mary Immaculate

“Our team has trusted Andromeda with our technology needs for over 10 years. We’ve worked with their team to handle our phone system upgrades, IT needs, EMR solution updates as well as keeping our website updated. We operate out of 11 office locations and 15 different hospitals. Our doctors, staff and patients all depend on our technology systems functioning properly and we are happy to have Andromeda here to help make that happen.

We are happy that we have an IT team we can truly trust. Any time we need them, they are there for us. They are strong communicators and we can tell that they really value our business. I know that when I need help, Andromeda will be there.”

Candice WyattDirector of Client Operations – Cardiothoracic & Vascular Surgical

“We are very happy with our continued relationship and partnership with Andromeda. Their team is wonderful and supportive from the technicians that visit our offices to the account management staff and leadership as well. They are a valued asset to our team.”

Tracy AbramsProject Manager HR & IT – Providea Health Partners LLC

“They are dependable, knowledgeable and trustworthy. Having a partner that works with the multiple technologies and software applications our industry demands is key to keeping pace with our peers. Their ability to handle issues remotely keeps our productivity high and allows us to get back to work quickly. Their staff is professional and incredibly easy to work with. The truth is our expertise is Law; Andromeda’s is IT. Relying on Andromeda for all our IT needs is like having an older brother that knows how to fix anything!”

Anita FayOffice Manager – Fay, Farrow and Associates

“We’ve been with Andromeda for over 15 years. They have the knowledge and expertise required to keep up with the demands of our three offices. They’ve been able to link our offices together seamlessly utilizing every technology we depend on. At the increasing speed with which we are required to respond to clients, accessibility is a must. Andromeda helps us stay on top of our day-to-day utilizing the advancements of technology–cell phones, iPads and remote access. They’re responsive and most importantly, they’re honest. I believe that they are very reasonable, and I think that they do a very good job.”

Carl BuckPartner – Rathbun, Cservenyak & Kozol, LLC

Ready to take the first step?

Let’s talk about what CoMITS can do for you.