There are many measures of success for an IT & Security Support company like ours: year-over-year increases in revenues, profits, client-partner acquisition, and so on. Each requires a great deal of discipline, hard work…and sometimes a bit of good luck. By all such standards, it’s fair to say we’ve had a good, long run so far here at Andromeda.
But one less orthodox (and often overlooked) measure of success is one that we hold dearest because it speaks directly to our core values as a company: client-partner retention. For example, reaching all the way back to 1994—our first year in business—a (then) smallish legal-based medical consulting business signed on as Andromeda’s first major client-partner. But it’s more apt to say, a managing partner of a local Joliet firm “look a flyer” on a fledgling IT support group of eager, knowledgeable partners (and sole employees) with very little in the way of “track record”.) So, maybe that much is a bit of the aforementioned “good luck”?