Posts

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Hosted VoIP Phone Solutions: 3 Essential Steps You’ll Want To Take To Protect Yourself And Your Business

Hosted VoIP Phone Solutions

Whether you are considering purchasing a hosted VoIP Phone system or you’ve already made the switch there are some important things you’ll want to consider to make sure that you have in place. Check out this article to discover three essential steps that will improve security and set your system up for success.

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5 Questions You Want To Ask Yourself (And Your Vendor) Before Purchasing A Professional Phone System For Your Business

professional telephone system

Are you in the market for a new phone system? Or, maybe you are thinking of changing to a new phone solution provider? Before you make any changes you’ll want to make sure you have these five questions answered. You’ll also want to know what your potential vendors say about them. Read on to learn more . . .

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How to Upgrade Your Voicemail Experience With Enhanced Voicemail Features

Enhanced Voicemail Features

Do you enjoy checking your voicemails only to realize that an important message has been waiting for you all day? If you’re like most professionals, you know that responding to existing clients and prospective clients in a timely matter is key. Communication and responsiveness are key in today’s fast paced landscape. Check out this article on Enhanced Voicemail Features to discover simple programming additions that will make sure you never miss a voicemail or important message again.

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Auto Attendant: One Of Your Most Important Phone System Applications and 3 Unique Ways You Can Use It

Auto Attendant

Auto attendant is one of the most popular programs we set up on phone systems for our clients. A good auto attendant can help route callers to their destinations and reduce overhead associated with a full time reception staff. You can also set it up to operate in your off hours to make sure people get their messages. Check out this article for tips on proper setup and a few unique ways you can use this tool.

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6 Things You Need To Prepare Before You Change Telecom Service Providers: Your Telephone Service Cutover Checklist

Telephone Service Cutover

Nobody enjoys changing service providers for pretty much anything but sometimes you just have to do it. When it comes to switching over your phone/internet service from an existing vendor to a new vendor it is important that you cover all of your bases. This will reduce stress and errors on your cutover date. With that in mind, we’ve put together a helpful checklist to prepare you for your service cutover. Take a look and let us know what you think.

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Are You Overpaying On Your Phone Bill? Tips and Hidden Tricks to Save On Your Business Phone Bills.

Business phone bill savings

It feels like every way you turn these days the expense of being in business keeps going up. Every penny really does count and any savings you can find is a big win. That being said, it is important to dedicate some time on a regular basis towards auditing your recurring expenses. Specifically, it is important to take a look at your businesses phone bills and see if there are any hidden costs in there. Read on for some tips and strategies to cut costs on this monthly expense.

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Popular Phone Scams & How To Avoid Them Part 2

Popular Phone Scams & How To Avoid Them Part 2

In this second installment of our two part series on phone scams, we dive into a new trend of SMS based scamming called SMShing. We also take a closer look at the popular IRS based phone scam and how to spot it from a mile away. Here’s a hint . . . the IRS doesn’t call and demand immediate payment without an opportunity to ask questions or appeal. Make sure to give this article a read and share with family and friends.

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Enhanced Phone Features for Enhanced Business Part 3 (3 part series)

Enhanced Phone Features for Enhanced Business Part 3

In this final installment of our series Enhanced Phone Features For Enhanced Business Series we will review two more features – Hot Desking & Call Queuing. These are two very helpful features that can streamline inbound calls and allow employees in the field added benefits. Make sure to read on and check out the first two articles in the series as well.

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5 Signs Your PBX Phone System Is On Its Last Leg

pbx phone system failure is the worst

“Time Is Money”

I’m sure you heard that one before. The fact is, downtime and productivity loss from pbx phone system failure can cost your business thousands of dollars in the blink of an eye. Today’s consumer has hundreds of options at their fingertips (literally); all one search engine away.

Don’t lose business all because your legacy phone system finally took a dive. You also don’t want to force your own hand when it comes to choosing a new pbx phone system due to lack of preparation.

That being said, check out these 5 signs your pbx phone system is on its last leg.

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Phone Systems Decoded – 8 Commonly Used Telecom Acronyms & What They Actually Mean

ats telecom acronyms for phone systems

If you’ve ever had the pleasure of speaking with a telecom expert or engineer, chances are they’ve thrown a number of Telecom Acronyms at you . . . PBX, VoIP, PRI . . . What does any of that even mean? Look no further! Behold, 8 commonly used acronyms in the telecom industry and what they mean . . . without all the geek speak!

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