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2018 Telecom Law: Kari’s Law and What It Means For Your Business

Kari's Law | VoIP Solutions Bill | Telecom Law

Earlier in 2018, President Donald Trump signed a bill into law that effects every business with a Multi-Line Telephone System (MLTS). Make sure to give this quick article a read to learn how this law impacts your business and what steps you’ll need to take to ensure compliance.

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Key Signals Your Professional Phone System is ‘Failing’ or Nearing End of Life

Professional Phone System Failure

Email, text messaging and chat applications may help you stay connected with coworkers and colleagues, but the traditional telephone and phone call remain a staple of business communication.

In fact, a phone call remains the #1 method for initial contact above any other method including contact forms and email.

Your prospects are picking up the phone all day – and it’s pretty safe to say you are too. Think about it. How many times a day are you picking up the phone on average?

  • Calling coworkers
  • Calling customers
  • Calling vendors
  • Sales calls
  • Conference calls

You get the idea . . .

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5 Questions You Want To Ask Yourself (And Your Vendor) Before Purchasing A Professional Phone System For Your Business

professional telephone system

Are you in the market for a new phone system? Or, maybe you are thinking of changing to a new phone solution provider? Before you make any changes you’ll want to make sure you have these five questions answered. You’ll also want to know what your potential vendors say about them. Read on to learn more . . .

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How to Upgrade Your Voicemail Experience With Enhanced Voicemail Features

Enhanced Voicemail Features

Do you enjoy checking your voicemails only to realize that an important message has been waiting for you all day? If you’re like most professionals, you know that responding to existing clients and prospective clients in a timely matter is key. Communication and responsiveness are key in today’s fast paced landscape. Check out this article on Enhanced Voicemail Features to discover simple programming additions that will make sure you never miss a voicemail or important message again.

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Auto Attendant: One Of Your Most Important Phone System Applications and 3 Unique Ways You Can Use It

Auto Attendant

Auto attendant is one of the most popular programs we set up on phone systems for our clients. A good auto attendant can help route callers to their destinations and reduce overhead associated with a full time reception staff. You can also set it up to operate in your off hours to make sure people get their messages. Check out this article for tips on proper setup and a few unique ways you can use this tool.

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6 Things You Need To Prepare Before You Change Telecom Service Providers: Your Telephone Service Cutover Checklist

Telephone Service Cutover

Nobody enjoys changing service providers for pretty much anything but sometimes you just have to do it. When it comes to switching over your phone/internet service from an existing vendor to a new vendor it is important that you cover all of your bases. This will reduce stress and errors on your cutover date. With that in mind, we’ve put together a helpful checklist to prepare you for your service cutover. Take a look and let us know what you think.

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Are You Overpaying On Your Phone Bill? Tips and Hidden Tricks to Save On Your Business Phone Bills.

Business phone bill savings

It feels like every way you turn these days the expense of being in business keeps going up. Every penny really does count and any savings you can find is a big win. That being said, it is important to dedicate some time on a regular basis towards auditing your recurring expenses. Specifically, it is important to take a look at your businesses phone bills and see if there are any hidden costs in there. Read on for some tips and strategies to cut costs on this monthly expense.

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Popular Phone Scams & How To Avoid Them Part 2

Popular Phone Scams & How To Avoid Them Part 2

In this second installment of our two part series on phone scams, we dive into a new trend of SMS based scamming called SMShing. We also take a closer look at the popular IRS based phone scam and how to spot it from a mile away. Here’s a hint . . . the IRS doesn’t call and demand immediate payment without an opportunity to ask questions or appeal. Make sure to give this article a read and share with family and friends.

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Can You Hear Me Now? The VoIP Option: Pros & Cons Explained

voip phone systems chicago

At this point most business owners have heard of or know what VoIP is (Voice over Internet Protocol). It has become one of the many buzzwords in the telephone industry. When considering updating your phone system or updating from a traditional PBX system to a VoIP system, it’s important to consider all the angles. Pros & Cons . . .

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Enhanced Phone Features for Enhanced Business Part 3 (3 part series)

Enhanced Phone Features for Enhanced Business Part 3

In this final installment of our series Enhanced Phone Features For Enhanced Business Series we will review two more features – Hot Desking & Call Queuing. These are two very helpful features that can streamline inbound calls and allow employees in the field added benefits. Make sure to read on and check out the first two articles in the series as well.

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