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AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
ENHANCED PHONE FEATURES FOR ENHANCED BUSINESS PART 3 September 26, 2020
Features For Flexible Secure Communications for Remote Employees
For those of you following this series, this is the third and final installment of a 3-Part Series: Enhanced Phone Features For Enhanced Business. If you’re just tuning in, make sure to check out part 1 & part 2. In the last two articles we’ve covered twinning and the different functions it has in your office as well as hunt groups and the multiple forms they come in. Both of these features can increase communication within your organization as well as productivity. In this final article we are going to dive into two more enhanced phone features: Queuing and Hot Desking.
Enhanced Phone Features: Queuing
Queuing allows calls to a Hunt Group to be held in a queue when all extensions in the group extension List are busy.
For example, when you call your local pharmacy and direct your call to the pharmacist, you are placed in a specific call queue for that department. That is a combination of the hunt group and queuing feature.
When an extension becomes free, the queued call is then presented. Queue limits can be set so that only a certain number of callers can be in line at any one time. While queuing, a caller can listen to a recorded message or be directed to leave a voicemail for call back if this is configured in your system.
Enhanced Phone Features: Hot Desking
Hot Desking allows multiple users to use the same extension on your phone system. Every user is assigned their own identity so they can receive calls and can access their own Voicemail as well as other functions.
For example, your outside sales staff who visit the office infrequently can be provided with telephony and Voicemail services without being permanently assigned a physical extension. This is also a valuable tool for remote workers. If you have employees in multiple states etc., they can still have a physical extension.
As we mentioned at the beginning of this article, this is the final portion of a three part series on phone features and how they can enhance your business. Make sure to check out the first two sections:
You have a remote office system already (we hope) but there’s a strong chance you aren't leveraging it to full potential. We are currently offering a free consultation meeting to review your current solution and what features best compliment your business.
If this article has you questioning your current setup, or if you are simply interested in starting a conversation regarding secure Cloud and remote phone communications necessary for your business, a network assessment with Andromeda is a great place to start.
This post appeared first on Andromeda's WeNetwork.com/tech/ats-blog/ web page.
Microsoft And HP Partnering For Better Laptop Battery Health Oct 16, 2020
Do you own a newer HP laptop? If so, do you make use of the HP Battery Health Manager? If you don't know what that is, then the answer to the second question is probably no, but you're about to find out what it is.
Windows has partnered with HP, and has released an update in the form of Windows 10 Builds 1809, 1903, and 1909 that will forcibly enable the feature on all devices.
There are three key things to note here:
First, according to the HP support topic related to the Battery Health Manager:
"HP Battery Health Manager is a BIOS-level setting available in most HP business notebooks that is designed to help optimize battery life by mitigating the exposure of the notebook battery to key factors, such as high state-of-charge, that can accelerate battery swelling and chemical aging over time."
Second, since it's part of the BIOS, it's not something that most casual users would be comfortable with enabling on their own, which is why both companies have opted for the force-enable option.
Third, it's a genuinely good, useful feature that most users will benefit from.
A spokesman for HP had this to say about the feature:
"When the feature was first introduced, customers had to manually enable HP Battery Health Manager to the recommended setting of Let HP Manage My Battery Health. As usage patterns for business notebooks have changed over time, HP has updated HP Battery Health Manager with new and improved charging algorithms. This makes it more effective at mitigating those factors that can accelerate battery swelling and chemical aging. HP is working with Microsoft to deliver an HP solution to enable this setting on select HP business notebooks so you do not have to enable it manually."
The bottom line is, it's a good feature, and you're getting it enabled whether you wanted it or not. While some users will no doubt grumble about it, on balance, this seems like the right call. Kudos to both HP and Microsoft.