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AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
ENHANCED PHONE FEATURES FOR ENHANCED BUSINESS PART 3 April 30, 2020
Features For Flexible Secure Communications for Remote Employees
For those of you following this series, this is the third and final installment of a 3-Part Series: Enhanced Phone Features For Enhanced Business. If you’re just tuning in, make sure to check out part 1 & part 2. In the last two articles we’ve covered twinning and the different functions it has in your office as well as hunt groups and the multiple forms they come in. Both of these features can increase communication within your organization as well as productivity. In this final article we are going to dive into two more enhanced phone features: Queuing and Hot Desking.
Enhanced Phone Features: Queuing
Queuing allows calls to a Hunt Group to be held in a queue when all extensions in the group extension List are busy.
For example, when you call your local pharmacy and direct your call to the pharmacist, you are placed in a specific call queue for that department. That is a combination of the hunt group and queuing feature.
When an extension becomes free, the queued call is then presented. Queue limits can be set so that only a certain number of callers can be in line at any one time. While queuing, a caller can listen to a recorded message or be directed to leave a voicemail for call back if this is configured in your system.
Enhanced Phone Features: Hot Desking
Hot Desking allows multiple users to use the same extension on your phone system. Every user is assigned their own identity so they can receive calls and can access their own Voicemail as well as other functions.
For example, your outside sales staff who visit the office infrequently can be provided with telephony and Voicemail services without being permanently assigned a physical extension. This is also a valuable tool for remote workers. If you have employees in multiple states etc., they can still have a physical extension.
As we mentioned at the beginning of this article, this is the final portion of a three part series on phone features and how they can enhance your business. Make sure to check out the first two sections:
You have a remote office system already (we hope) but there’s a strong chance you aren't leveraging it to full potential. We are currently offering a free consultation meeting to review your current solution and what features best compliment your business.
If this article has you questioning your current setup, or if you are simply interested in starting a conversation regarding secure Cloud and remote phone communications necessary for your business, a network assessment with Andromeda is a great place to start.
This post appeared first on Andromeda's WeNetwork.com/tech/ats-blog/ web page.
Bandwidth Limits For Updates Coming To Windows 10 Soon May 23, 2020
Some Windows 10 updates are big. Most of them range in size from 200-500MB, but some are even larger. This month's, for example (May 2020), is more than 2GB in size, which is big enough that downloading and installing it can hog all the bandwidth you've got. That can easily bring your system to a grinding halt, keeping you from getting anything done until the updates have finished installing.
Under normal circumstances, this might not be that big a deal, but these are not normal times. With so many people working from home right now, getting a big update in the middle of trying to get something done for work can be a genuine pain.
Microsoft has heard the growing chorus of user complaints and has done something about that. Since the Fall Creators Update (Windows 10, 1709), the OS includes a little advertised Delivery Optimization feature that allows users to specify a percentage of the available bandwidth to use when installing updates.
To activate and configure it, here's all you need to do:
- Go to "Settings"
- From there, click on "Update and Security," and then "Windows Update"
- Once that page opens, click on the "Advanced Options" tab
- At the bottom of that window, you'll see "Delivery Optimization"
- You'll find another "Advanced Options" tab here. Click that and put a checkmark in the "Limit how much bandwidth is used for downloading updates in the background"
Doing the above allows you to adjust the sliders for both of those options. Just set the sliders to indicate the amount of bandwidth you want to allocate for that purpose, and when you have them where you want them, close the settings window and you're all set.
While it does take a bit of hoop jumping to actually get to the screen, kudos to Microsoft for making the option available.