Phone System Services -Bolingbrook, IL 60440,60490

Whether you need a legacy phone system maintained, or an entirely new communications system for multiple offices, Andromeda Technology Solutions is the answer you have been looking for. As our expertise also includes complete data network solutions, you can rest assured that we can fully integrate a communications system that will best leverage your existing or future IT infrastructure.

In many cases, your telephone system is the first thing people will experience when dealing with your business.

• Does it show your company in a good light?
• Is it set up so your clients have a good experience?
• Does it help maximize employee productivity?

Let us show you how a phone system should be set up!

Experience the simplicity of having an experienced company to handle all aspects of your communication systems, letting you focus on running your business.

Contact us or fill out the Request form on this page now to ask us to contact you!

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Hybrid PBX and IP-based Phone Systems

We support a host of major phone systems—from Avaya, NEC, Panasonic to Toshiba— and are a certified Panasonic dealer for both a traditional PBX system, as well as a true IP-based VoIP system. The beauty of these systems lies in their very extensive feature set (over 800 features) and their mix-and-match capabilities. Each system can mix analog, digital and IP phone sets to match almost any application. Also, each system has extensive functionality built-in for incorporating branch offices, work-at-home employees and other remote workers.

We spend a great deal of time understanding all your requirements, so we can select the system and functions that are exactly what you need.

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The Phones Become the Network

If you are considering an IP-based telephone system, it is important to understand these systems are more data systems than phone systems. Unlike a traditional PBX system, a VoIP system puts a significant burden on your data network, and requires specific equipment and configuration to ensure everything is running properly.

Many traditional telephone service companies lack the skills to properly install and maintain a VoIP system. Andromeda Technology Solutions excels in all aspects of voice and data, and will ensure you get the system that is right for you.

Whether Cloud-based, Hosted/virtual PBX, or completely on-premises, we have the knowledge AND experience to guide you and implement your voice communication system to perfection.

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Replacement of Legacy Phone Systems

We have many years of experience upgrading/replacing legacy phones systems from: ComDial, Nortel, Toshiba/Mitel, and Samsung just to name a few. If you would like to experience service from a truly customer-focused organization, call us when you are ready to replace and upgrade your existing legacy telephone system.

			KX-TA KX-NCP KX-TDA KS-TDE
			IP Office Definity Magix Legend Partner
			Aspire Elite IPK I-Series DS/DSX

AndroPedia Tech Library

As part of our service, it is important to keep our client-partners well informed on Telephone system developments, news, and best practices. Here is just a sampling of typical items from our AndroPedia^SM library archive:

Here at Andromeda, we wanted to bring you something a bit different for this month’s telecom blog. See below for a 2 minute video clip on 3 Benefits In Favor Of Upgrading To A VoIP Phone System. (Full transcript below)

Technology and the way we communicate with people has changed leaps and bounds over the last ten years. In business today, staying connected is no longer a luxury but is an expectation to meet goals and drive success.

Why Upgrade To A VoIP Phone System, Voice Over Internet Protocol?

Let’s look at 3 major benefits of upgrading your phone system to VoIP (Voice over Internet Protocol).

1. Lower overall cost than a traditional phone system – VoIP greatly reduces calling costs. Whether you make long distance/international calls, have multiple locations or make lots of calls locally. VoIP can utilize the internet and new phone services to transport calls while saving you money.
2. Mobility – many new voice over internet protocol systems have the ability to integrate with mobile solutions, to provide consistent availability and access no matter where a user is located. What does this mean? Users no longer remain tethered to an office desk phone and become reachable whether they are on the go, remote or outside of the office.
3. Feature rich communications – VoIP phone systems allow for a much broader range of features then a traditional phone system provides. For this reason, total cost of ownership is significantly lowered. Features such as integrated fax, voicemail to email, click to call, “find-me-follow-me”, video conference calling as well as user presence remain easily available through feature enhancements rather than hardware add-ons previously required in the past.

If you have been thinking about upgrading your phone system or interested in lowering your business costs, call us. One of our team members can assess your current situation and often times, the phone system and features you are looking for can easily be financed through the cost savings VoIP offers alone.

To find out more about VoIP for your business, send us an email or give us a call today!

The post 3 Benefits In Favor Of Upgrading To A VoIP Phone System appeared first on Andromeda Technology Solutions.

We regularly reach out to clients for feedback on our products and service. Over the twenty plus years we have been in business, at least one thing has remained constant. Phones are a necessity for every business and professional phone systems remain a mystery to most users. Just like the other technologies in your office, your phone system changes with time and modern phone systems have many new enhanced phone features. These phone features can improve productivity, improve accessibility and assist with client relations. There are many different enhanced features available to you. With this in mind, we are bringing you a three part series focusing on enhanced phone features for enhanced business.

 4 Enhanced Phone Features You Didn’t Even Know You Needed

Twinning

The first in our phone features list is Twinning. Twinning allows a primary extension and a secondary number (extension or external) to operate together as a single telephone. When a call presents to the primary phone the secondary will ring. If the primary telephone does not ring, for example in Do Not Disturb, the secondary phone will not ring. For example, imagine you have twinning set up for your mobile phone and your office phone. When a call comes through, both phones ring so you can receive calls whether you are in the office or on the road (of course, as mentioned, you may set your phones to Do Not Disturb because you are gone for the day, or in a meeting so you aren’t interrupted by phone calls 24/7).

Internal Twinning

This next phone feature is typically used in large spaces like workshops or warehouses where team supervisors may have a desk with a fixed phone but also have a wireless extension (e.g. DECT). When a call is made from either internally twinned phone, the call will appear to have come from the primary phone (when the secondary is an extension on the IP Office system). Other users of the system need not know that the supervisor has two different phones.

Mobile (external) Twinning

A typical use for Mobile Twinning would be for a salesperson or other employee who has a desk extension but is often out of the office. They can give out one phone number to clients, but it will ring their mobile/cell phone as well as the desk extension. External mobile devices can be set as twinning targets even if the primary telephone is logged out.

Mobile Call Control

This enhanced phone feature allows a user who has answered a twinned call on their mobile phone to use features they would normally only be able to access on their desktop phone (i.e. transfer calls, park calls, conference etc.) There is traditionally a sequence such as ** (star star) that the user must enter to engage this functionality.

If any of the above look like something your business is missing, feel free to give us a call. Make sure to check back in for part 2 of the Enhanced Phone Features series next month

The post Enhanced Phone Features For Enhanced Business Part 1 appeared first on Andromeda Technology Solutions.

The 2019 Holiday Season is officially upon us, and unfortunately, that means that scammers around the world are ramping up for another busy season.

Deals are abound on Black Friday and Cyber Monday. Sadly, those two big shopping days mark the beginning of a mad sprint to push out as many shopping-related scams as possible.

Researchers at ZeroFOX have been monitoring the online retail landscape and have identified more than 60,000 potential scams, most of them aimed at mundane product categories that are not categorized as luxury items.� Among the most common scams on tap this year are fake promotions that promise gift cards, discounts that sound too good to be true, or coupons that promise a drastic price reduction on a popular holiday item.

As ever, the rule of thumb is this:� If something seems too good to be true, it almost certainly is.� It's also worth noting that your personal information is much more valuable than you've been conditioned to believe. Even if you feel as though you're being promised a fair deal in exchange for a raft of personal information, you almost certainly aren't.

Before you fill out the capture box and give away a wide range of details about yourself, stop and think. Ask how it might be used against you later on, and if it's worth the promise of (not guaranteed) the generous discount on a single consumer good you've got your eye on.� If you stop to think about it in those terms, you'll find that the answer to that question is almost always a resounding no.

Be especially wary of any ad leveraging any of the following hashtags:

• #blackfriday
• #cybermonday
• #giveaway

While many legitimate merchants use these, scammers know this and won't hesitate to leverage them this holiday season.� Stay alert.� Stay vigilant.� Guard your data.� Those are the keys to a safe holiday season this year.

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