What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Woodridge, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
How A Third-Party Data Breach Impacts Cybersecurity At Your Business Aug 05, 2019
With the average American adult maintaining over 130 different accounts online, the risk of a data breach or data being stolen continues to grow. Between social media, financials, productivity applications, email, business applications, online shopping and countless other accounts online, your “online life” becomes more and more a part of your day to day physical life as time passes.
As more of our lives and data are shared online, criminals are focused on breaking into these databases to steal the valuable info they hold:
- Personal Info such as name, address, dates of birth, social security numbers etc.
- Financial information such as bank info, credit cards etc.
- Social Information on social media accounts
This is a real problem facing consumers globally but the impacts span beyond individual damages and stolen identities (though, those damages are bad enough).
When a criminal steals your password, or the password of a coworker, chances are – they’ve gained access to many pieces of your “online life”.
Here’s an example to illustrate how a third party data breach can lead a criminal back to your business.
Your HR manager helps book travel for employees at the business. He set up a business account at a national hotel chain to book rooms for whatever the business travel needs are. The hotel chain’s database suffers a breach and cybercriminals steal thousands of email/password combos including your HR manager’s credentials.
Your HR manager used the same password he uses for all kinds of sites online when he created the login at the hotel company site. This means that the criminals who have this breached data, now have access to your payroll software, servers and all the other things your HR manager interacts with.
The criminals either use this data themselves or take it to the Dark Web to sell for a few dollars (password/email combinations go for $3-$5 on average on the Dark Web).
Breaches like these happen daily and criminals use the information they steal to do as much damage as they can.
This creates a unique problem for business owners and managers because what can you possibly do to protect yourself from a data breach happening at a hotel chain or some other account online?
Things get even trickier when the average span of time between a data breach and disclosure to the public reaches 15 months. Meaning, criminals have a 15-month head start to get to your business and do damage before your are notified on the 5 o’clock news or your social media feed.
So, how can you defend against this kind of thing?
First, implement a password policy at your business:
- Strong Passwords Required
- Change Passwords Regularly (90 days minimum)
- Dual Authentication
- Lockout Procedures
Second, roll out a password management tool across your organization.
As mentioned earlier, the average adult in America manages over 130 accounts online. It is no wonder that we have a hard time creating strong and unique passwords for each of those accounts. It would be nearly impossible to remember all of that without writing things down – which isn’t secure.
To bridge the gap between security and memory, implement a password management tool. Look for something that is encrypted, secure and be sure to consider mobile capabilities. We recommend LastPass as a great option to start.
Third, invest in Dark Web Monitoring
Dark Web Monitoring is still a newer service offered to businesses and professionals. This is a monitoring solution designed to scrub different areas of the Dark Web (chatrooms, discussion boards etc.) for data connected to your domain.
If we apply Dark Web Monitoring to the example above with the HR Manager for instance – when the criminals stole data from the hotel chain and went to sell/share it on the Dark Web, the monitoring tool would identify your IT company to have the HR manager change passwords. That way, the criminals have useless data and you are protected well before you learn about the breach 15 months later.
The post How A Third-Party Data Breach Impacts Cybersecurity At Your Business appeared first on Andromeda Technology Solutions.5 Critical Components Any Professional Disaster Recovery Plan Must Have May 29, 2020
We hear a whole lot about ransomware and cyber criminals these days. Andromeda helps our clients combat most data breaches with multi-tiered security solutions and employee training. But, every business is still vulnerable to incident. That is why a full proof and dependable Disaster Recovery & Business Continuity plan is an essential. Before you hit the world wide web searching for DR solutions and backup plans, take a look at these 5 critical components any professional disaster recovery plan must have.
Your disaster recovery plan should consider appropriate business continuity variables.
Disasters happen; they come in many shapes and sizes. Server crashes, accidental file deletion, physical disasters such as fire or flood and the increasingly common ransomware or malware infection are all scenarios.
You must ask two important questions yourself in regards to business continuity:
- How much time can pass between recovery points, ie: how much data can you afford to lose; this is commonly known in Business Continuity as RPO – Recovery Point Objective
- How much time can pass between the disaster and recovery, ie: how much time can you afford to lose; this is commonly known in Business Continuity as RTO – Recovery Time Objective
Ideally, your RPO and RTO are as low as possible.
A good Disaster Recovery Plan will consider these factors and have various options for restoring files, folders or even whole servers. On top of that, it is important that these options take into account minimalizing data loss and interruption.
Data should be stored both locally and offsite.
Many people have an easy time seeing the value in the offsite backup. Whether that’s tape drives taken offsite daily, external USB drives treated the same, or data sent to the cloud for storage, it carries with it a feeling of great comfort knowing that “if the building burns down” the data is still safe.
What few realize is what we mean when we speak about downtime, for incidents that are not quite as catastrophic as a burning building. In those cases, it can take an unacceptable amount of time to get your hands on that offsite backup or to download an entire server from the cloud.
With a Disaster Recovery Plan option that offers backups both locally and offsite (cloud based), you are able to restore large quantities of files and entire server images quickly. Your onsite device should also have the capability to virtualize as a temporary server in the event your main server crashes.
Find a disaster recovery plan option that provides multiple restore options
When you think about restoring from a disaster, you may believe that so long as you have a version of your data somewhere, you are secure. In reality though, your recovery time objective can be greatly impacted by the different options available to you after a disaster. A disaster recovery plan with multiple options for virtualization, restoration and data access is an absolute must.
You may have heard the term “virtualization” before. Being able to virtualize your server either on a physical device at your location or in the cloud simply means that you have a temporary solution that will keep your business up and running while you resolve whatever issue corrupted your data, server or situation in the first place.
A catastrophic hardware failure can put your business down for hours, sometimes days. Rushing that process up can incur huge costs as well: rush delivery, emergency dispatch etc. In the event of a hardware failure, a virtual copy of your last backup can be spun up. Once completed, you can resume working swiftly. This quick recovery allows you to deal with hardware replacements, scheduling and budgets in an organized fashion.
A top tier solution will provide you with onsite virtualization and an option to virtualize in the cloud. Cloud virtualization is not as quick and can produce some lag time. Nonetheless, in the event your backups are stolen or disaster strikes your building (fire, flood etc.) – the ability to spin up and virtualize data from the cloud means that your business is not at a standstill.
Find out what type of support a vendor provides for disaster recovery plans.
Your company does not want to struggle to get their files restored. You can’t wait hours and hours to restore a file you accidentally deleted. Don’t wait for hours to hear back on the status of a data restore. Your IT partner should understand the solution they are providing and be able to work with you directly. Cut out the intermediary. Ensure your vendor monitors all the warranties, all the software support calls, and all monitoring; ensuring your backups are humming all day every day – as they should be.
Don’t trust just any business continuity or disaster recovery plan solution.
There are literally hundreds of options out there for Disaster Recovery. A quick Google search will give you pages of results. Comparing them is mind numbing, and if we are being honest . . . who takes the time to do all that? Your first step is to find an IT partner that you trust. Check their references. See if they have case studies to show how a disaster recovery functions with the product. Ask for a demonstration of the product. This is serious stuff and you need to trust the hands maintaining and protecting your data.
The post 5 Critical Components Any Professional Disaster Recovery Plan Must Have appeared first on Andromeda Technology Solutions.Watch Out for Fake YouTube Channels Asking For Bitcoin Jun 23, 2020
A group of highly organized scammers have commandeered a pair of Youtube channels and renamed them to "SpaceX Live" and "SpaceX" in order to capitalize on the popularity of Elon Musk and his SpaceX company. SpaceX made headlines recently with their manned launch out of Florida. Over the course of just two days, the scammers were able to collect nearly $150,000 in bitcoins.
Here's how the scam works:
It's fairly common knowledge that Elon Musk is a fan of cryptocurrency, and the group, impersonating Musk, uses the pirated channels to promise managed investments. You send them a small amount of bitcoin, and they promise spectacular investment returns.
Once taken over, the two channels were loaded with recorded videos of Elon Musk found elsewhere. Taken together, the two channels have nearly half a million subscribers. While that's a far cry from the more than four million subscribers that the official SpaceX channel boasts, it's certainly large enough to be significant. The scammers' efforts have been wildly successful.
Fortunately, this scam is easy to avoid. Simply don't buy into the hype. If you're going to purchase any type of cryptocurrency, do it through a legitimate exchange.
Even so, that's sometimes easier said than done. Some people get caught up in the excitement, and in a moment, will be drawn by the lure of easy returns and get careless. If you can avoid that, you can avoid the scam.
Given the success the group has had, we're almost certain to see copycat efforts going forward. Just be mindful of where you are on the web, stay alert, don't get drawn in by the hype, and you should be fine. Unfortunately, there has been no word from Google yet on when the two channels will be deactivated, and as of the writing of this piece, both are still active.