What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Will County, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
How A Third-Party Data Breach Impacts Cybersecurity At Your Business Aug 05, 2019
With the average American adult maintaining over 130 different accounts online, the risk of a data breach or data being stolen continues to grow. Between social media, financials, productivity applications, email, business applications, online shopping and countless other accounts online, your “online life” becomes more and more a part of your day to day physical life as time passes.
As more of our lives and data are shared online, criminals are focused on breaking into these databases to steal the valuable info they hold:
- Personal Info such as name, address, dates of birth, social security numbers etc.
- Financial information such as bank info, credit cards etc.
- Social Information on social media accounts
This is a real problem facing consumers globally but the impacts span beyond individual damages and stolen identities (though, those damages are bad enough).
When a criminal steals your password, or the password of a coworker, chances are – they’ve gained access to many pieces of your “online life”.
Here’s an example to illustrate how a third party data breach can lead a criminal back to your business.
Your HR manager helps book travel for employees at the business. He set up a business account at a national hotel chain to book rooms for whatever the business travel needs are. The hotel chain’s database suffers a breach and cybercriminals steal thousands of email/password combos including your HR manager’s credentials.
Your HR manager used the same password he uses for all kinds of sites online when he created the login at the hotel company site. This means that the criminals who have this breached data, now have access to your payroll software, servers and all the other things your HR manager interacts with.
The criminals either use this data themselves or take it to the Dark Web to sell for a few dollars (password/email combinations go for $3-$5 on average on the Dark Web).
Breaches like these happen daily and criminals use the information they steal to do as much damage as they can.
This creates a unique problem for business owners and managers because what can you possibly do to protect yourself from a data breach happening at a hotel chain or some other account online?
Things get even trickier when the average span of time between a data breach and disclosure to the public reaches 15 months. Meaning, criminals have a 15-month head start to get to your business and do damage before your are notified on the 5 o’clock news or your social media feed.
So, how can you defend against this kind of thing?
First, implement a password policy at your business:
- Strong Passwords Required
- Change Passwords Regularly (90 days minimum)
- Dual Authentication
- Lockout Procedures
Second, roll out a password management tool across your organization.
As mentioned earlier, the average adult in America manages over 130 accounts online. It is no wonder that we have a hard time creating strong and unique passwords for each of those accounts. It would be nearly impossible to remember all of that without writing things down – which isn’t secure.
To bridge the gap between security and memory, implement a password management tool. Look for something that is encrypted, secure and be sure to consider mobile capabilities. We recommend LastPass as a great option to start.
Third, invest in Dark Web Monitoring
Dark Web Monitoring is still a newer service offered to businesses and professionals. This is a monitoring solution designed to scrub different areas of the Dark Web (chatrooms, discussion boards etc.) for data connected to your domain.
If we apply Dark Web Monitoring to the example above with the HR Manager for instance – when the criminals stole data from the hotel chain and went to sell/share it on the Dark Web, the monitoring tool would identify your IT company to have the HR manager change passwords. That way, the criminals have useless data and you are protected well before you learn about the breach 15 months later.
The post How A Third-Party Data Breach Impacts Cybersecurity At Your Business appeared first on Andromeda Technology Solutions.Get More Done with 5 Productivity Hacks for Office 365 Aug 31, 2018
The shortest distance between two points is a straight line. You can’t trick the system, you’ve got to travel the distance from point A to point B to get where you want to go – or at least that’s what we’ve all been told by physics and geometry.
In most cases, this concept also applies to our workdays and careers. The grind is long, the work keeps coming, the tasks continue to pile up but at the end of the day, you are consistently working on taking the necessary steps towards point B – whatever that may be for you and your business.
But what if there were tools available to you that might give you and your team an edge. Wouldn’t you want to take advantage of strategies and applications that improved productivity, helped you get more done and saved you time?
Did you know that Microsoft Office builds their tools with time saving, productivity boosting, organization strategies in mind?
Let’s take a look at some of these tools to help you get more done during your 9-5.
5 Productivity Hacks for Office 365
1. The Tell Me Function
Ever wonder how to do something in Word or forget where to find a specific function in a Microsoft Office program? The Tell Me function is located in the main navigation bar and can perform many useful functions for you. This function speeds things up and prevents you from having to Google how to do things like create columns in Word, pull up your recent commands, resend messages in Microsoft Outlook and more.
As mentioned, the Tell Me function is located in your main navigation – to the right of the ‘View’ section. You can see a faint blue lightbulb with the phrase “Tell me what you want to do…” next to it. You can also use the key combination alt + q to pull it up if you want to be even more productive!
For more information on this function and its’ use – check out this quick video
2. Real Time Collaboration
Have you ever tried to open a document at work when a popup informs you that you have to open a ‘read only’ copy because another user is currently in the file?
This can be a pain when you are trying to get work done at the same time as one of your teammates. It can also be frustrating if you have a teammate that regularly forgets to close files when they are done working with them (we’ve all done that right?).
With Office 365 you can take advantage of live collaboration. This means that multiple members of your team can be in a document, editing and making changes at the same time. For instance, if you have an upcoming presentation, your marketing staff can be editing content while your sale staff adds their spin.
Additionally, Microsoft has built other tools such as Microsoft Teams to help departments and teams in your organization collaborate via conversation and shared documents. You can also take collaboration outside of your office to work with vendors, clients and business partners via Inter-Tenant Collaboration which allows you to set up shared calendars, documentation spaces, IMs and more.
For more on how Office 365 can enhance collaboration in the office look here.
3. Microsoft To-Do
Do you have a list of tasks and to-do’s that never seems to end? Or maybe you just have a hard time organizing all of your tasks in one place?
With Microsoft To-Do you have an intelligent, cloud based task management system that is with you no matter where you are and accessibly on a variety of devices. The application is mobile friendly and synchs directly with Outlook.
To-Do allows you to take your larger list of tasks and review them daily to add them to your ‘My Day’ feature. By doing this you are able to locate which of your tasks have priority and knock them out one by one.
Where To-Do really shines is it’s security and compliance features. Microsoft has done a great job with the Outlook integration to make sure that your To-Do list is secure and compliant across the board.
You can also segment your To-Do’s into “steps” meaning you can break down a larger task into the sub-steps required for completion. You can even share your tasks with peers, friends, family or coworkers thanks to a recent update.
4. Automate Key Workflows with Microsoft Flow
Many businesses turn to Sharepoint to securely store, access and manage company documentation, Microsoft Flow can actually help you create workflow automation with integrations to other software as well.
For instance, you can set systems up so that when a document is uploaded, an email is automatically sent to a staff member to review the document. This can be useful for things like Time Off requests but can be applied to larger, more demanding tasks like onboarding or off boarding clients/vendors. Microsoft Flow is also integrated into SharePoint so that you can start flows directly from lists and libraries making it a great productivity booster, time saver and addition to the Microsoft Office Suite.
5. Microsoft Sway
Microsoft Sway is a presentation tool that some believe may replace PowerPoint. It allows users to put together professional presentations quickly with a drag and drop function for photos, documents, text and more.
It should be mentioned though that you cannot create charts or graphs in Sway – it is more geared towards visual presentations. So if you need to share numbers, statistics or charts, probably best to stick with PowerPoint.
You don’t have to have Sway installed on a device to present your work which means it is widely accessible as well as easy to use and intuitive. Sharing your presentation with another is as simple as sharing a link.
Microsoft wants to help you get your job done and they build tools/functions to help you get more accomplished in the office and on the go. With new Office applications and Office 365 you open a variety of doors to your business with respect to collaboration and remote capabilities.
You don’t have to have Office 365 to get the productivity boosts described above. Many of these programs and tools are available in the traditional license model. You may lose out on some of the cloud functions, live collaboration capabilities and accessibility though.
To discuss what migrating to Office 365 would mean for your business, simply give us a call at the office (815) 836 – 0030 or send an email to Contact@WeNetwork.com. You can also feel free to reach us if you want to learn more about a specific application not included in your current Office 365 Subscription.
The post Get More Done with 5 Productivity Hacks for Office 365 appeared first on Andromeda Technology Solutions.Ransomware Now�Sends Malicious Texts Through Mobile Device Aug 13, 2019
If you own an Android device, there's a new threat to be at least moderately concerned about.� It takes the form of a new ransomware family that spreads from one victim to the next with text messages that contain poisoned links to every contact on an infected device.
The ESET research team that found the software had this to say about it:
"Due to narrow targeting and flaws in both execution of the campaign and implementation of its encryption, the impact of this new ransomware is limited.
If your system is infected, the first thing it will do is raid your contacts list and send SMS text messages to everyone on it.� Anybody who clicks on the link in the SMS message will also be infected.
After sending a flurry of messages, the malware will turn its attention to your device itself. It will then set about the task of encrypting most of the files on your device.� Fortunately, the people behind this new threat prove themselves to be new to the game."
"After the ransomware sends out this batch of malicious SMSes, it encrypts most user files on the device and requests a ransom.� Due to flawed encryption, it is possible to decrypt the affected files without any assistance from the attacker."
All in all, this issue is only of minor concern.� It's annoying, and certainly time consuming to restore your files. However, it's not an especially dangerous malware strain - yet, and that's the problem.
Whomever is behind this new threat certainly has the right idea, even if they lack the technical chops to pull it off.� Skills, however, can be learned and honed.� As a first try, this effort is disturbing because it's clever.� The moment the people who wrote the code get the technical skills to pair with that cleverness, they're going to be genuinely dangerous.