What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Service Coordinator(SC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for West Suburbs Chicago, IL Businesses:
What A Few Of Our Clients Have To Say
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
4 Key Questions Any Business Owner Should Ask Before Performing A Cloud Migration Sep 28, 2018
The solutions, procedures and technologies business owners and staff depend on are continuing their move to the cloud at a steady pace.
Predictions and trends point to over 80% of all enterprise workflow to be managed by the cloud by 2020.
While total adoption of cloud in the workplace is still believed to be 10 or more years away, the benefits to business are clearly driving the adoption of cloud technologies and solutions.
This does not mean that you should perform a cloud migration just because everyone else is doing it. You want to make sure that when you migrate different elements of your business to the cloud, you are doing so in the most secure, compliant and pain-free ways.
That being said, there are some questions you should really ask yourself when planning for or considering your migration.
4 Key Questions About Cloud Migration
1. What are the long term costs for my IT when I migrate to the cloud?
There are quite a few different aspects of your budget that a cloud migration can impact. The first thing you will want to consider is the overall cost of the project. For example, if you have a server and you are considering the costs of a cloud migration vs. buying new hardware, there are a few things you want to look into.
- What is the physical cost of the hardware including labor for install and setup?
- What is the initial setup and migration cost if you move to the cloud?
- What are your anticipated maintenance costs for a physical server over the next 3-5 years?
- What are the maintenance costs and recurring costs for your cloud environment for the next 3-5 years?
- If you stick with an on-prem solution, how long until you have to replace your new hardware on average?
All of these questions you should ask yourself and your IT vendor/department when considering the cloud. Often, when you take long term maintenance and hardware replacement into consideration, you will end up being more cost effective with a cloud solution. But, this is not always the case.
2. What areas of our business will see benefit from a cloud migration?
The cloud has offered many benefits to business. The cloud environment lends itself to collaboration in many ways. Staff will likely enjoy the ability to access data, software and systems remotely. Departments will notice that different integrations are easier when software is in the cloud as well. Companies like Zapier, IFTTT and even Microsoft with Microsoft Flow are in the business of helping you integrate workflows and get a whole lot more done.
This means more productivity, automating repetitive tasks and hopefully better results for both your employees and clients.
3. Do you have specific security/compliance requirements?
Different industries have specific security requirements and compliance standards for data. This means that you will want to consult with experts in your industry to make sure that the solutions you choose are above board.
For instance, if you chose to migrate your email server to a hosted cloud solution, you still need to make sure that the email service is secure. Solutions like G Suite and Office 365 state in their user agreements that they are responsible for the security of the cloud environment but that YOU are responsible for all of your data.
Meaning – Microsoft or Google makes sure the cloud is secure, YOU make sure that you have backups of your emails and all of your data in case of emergency.
Additionally, if your industry has requirements for sending secure/encrypted emails, you’ll want to make sure that the solution you choose meets said requirements.
This was just an example of how security and compliance can impact your choice of cloud email solution. Depending on what you want to move to the cloud (infrastructure, software, OS etc.), you will want to consult with industry experts to ensure success.
4. Public, Private or Hybrid Cloud Solutions?
On the surface, the concept of public or private cloud solution is straight forward.
A public cloud is owned by a company like Microsoft (Azure) or Amazon (AWS). This company owns the physical space where the ‘cloud’ is hosted. In a public cloud, your business essentially leases space to host your environment. This space is technically shared but can be segmented for security purposes.
This decreases your overall time and material cost for maintenance of the environment. You access services and can manage your account by logging in from your internet browser. These public solutions are best for email solutions, office software, applications, testing environments, development environments and more.
A private cloud is owned and managed by one specific entity (either you or your IT service provider). There are no other businesses sharing your space or stored on the equipment. This is definitely a more secure solution for highly regulated industries.
A benefit with privately hosted cloud environments is that they are more customizable for specific business needs. Additionally, a private cloud is easily scaled to grow with your needs – you will just have to account for any additional hardware or bandwidth needs as you grow.
A hybrid cloud solution is a mixture of any or all solutions including: on-premises solutions, public cloud and/or private cloud.
For some industries, there may be specific elements of the business that must remain on site. In other instances, you may have proprietary software that just isn’t cloud compatible or doesn’t make sense to migrate.
You may also have certain needs that make sense to offload into a public environment where you aren’t responsible for maintenance.
The beauty of cloud migration solutions for business is that they are highly customizable. They help you get more done and stay connected in innovative ways. There is a reason that technology is steadily migrating to the cloud across our professional and personal lives.
If you have any questions about the cloud or want to discuss how the cloud can elevate your business, please give us a call at (815) 836 – 0030 or send an email to Contact@WeNetwork.com. Our team is ready and eager to help you.
The post 4 Key Questions Any Business Owner Should Ask Before Performing A Cloud Migration appeared first on Andromeda Technology Solutions.To SSL or Not to SSL: What is HTTPs and Why it Matters to You Jan 12, 2018
2017 was a pretty eventful year for tech. Between the WannaCry ransomware virus, the data breach at Equifax and many other less famous incidents – one thing is for certain. 2017 was the year of cybersecurity and 2018 is expected to follow suit.
With cyber attacks on everyone’s mind and radar, businesses are starting to notice a shift in public perception when it comes to the companies they work with when it comes to data security. People want to feel safe – and they want to make sure that their information is safe, even on the web.
So while this has been a growing trend for a few years now, it is safe to say that moving forward, the trend has transformed into an expectation of security and protecting consumer data.
2018 is definitely the year of HTTPs.
What is HTTPs?
To understand what HTTPS means and how it works, you need to know a few definitions.
First – HTTP, HTTP stands for HyperText Transfer Protocol. Without diving too deep into the technical lingo, this is an application layer protocol. Basically, HTTP is the protocol that involves information sent between a browser (like google chrome) and a website itself. So if you were to interrupt that connection and intercept it, you’d see in plain text what was being communicated between the website and the browser.
This can be very dangerous in certain situations. For example, if you are purchasing goods on a website with a basic HTTP (basic meaning unsecured), your personal information like your address, credit card info and whatever else you submit can be intercepted and stolen.
Nobody wants this to occur – except the thieves – so HTTPs was introduced as a secure option.
Like HTTP, HTTPs stands for HyperText Transfer Protocol but it has an additional Security component; hence the “S”.
By adding additional security components, the language being transmitted between website and browser is encrypted and kept from being read by evil doers and criminals.
Another term you might hear thrown around regarding this security protocol is an SSL or Secure Socket Layer Certificate. Again, this is just another way of saying that your site has the technology in place to securely encrypt transactions between the website and browsers etc.
The types of SSL Certificates may vary, but their basic coding provides security and encryption.
You can always tell if a website is secure in a few different ways.
- https:// precedes the URL destination i.e. https://www.google.com
- A lock shows up in the leftmost corner of your navigation bar
- A green lock shows up in the leftmost corner of your navigation bar
Sounds pretty good, right?
There was a time when this added security feature was mainly used on websites that transfer personal information such as ecommerce, financial, medical, legal etc. but these days the added security of an SSL or HTTPs on your site is more of a standard.
It is something that savvy consumers look for to avoid vulnerability.
Now that we’ve gone through what this feature is and how it operates in respect to your website you might have some additional questions about whether this feature would benefit you. We’ve touched on a few of the most common topics below.
I’m Just A Small Business Website,
Why Should HTTPs Matter to Me?
An SSL Shows Your Customer Base You Care About Their Security
By adding an SSL certificate to your website, and turning it from HTTP to HTTPs, you are providing an extra level of security for your users. They know right away that your website is secure- that nothing they are viewing or how they are interacting on your website is being monitored or watched by a malicious entity. It shows that you care about your customer’s user experience – and that reflects highly upon your company brand.
It Actually Provides Additional Security Against Hackers
Having an SSL certificate installed on your website also helps protect your website from a possible breach or hacking attempt. The extra level of encryption provides an external wall that is harder for hackers to break and infect. So while you might not necessarily need one for the type of website your business uses – it does help you protect yourself against would-be attackers and saves you money on potential cleanup and patches once a website does get infected or breached.
HTTPs Help Improve Website Search Engine Rankings and Traffic
Having this added security installed on your website shows popular search engines like Google, Yahoo and Bing! that you take your user’s experience and security seriously. So seriously that they award your website with increased rankings.
And we all know higher rankings lead to more traffic which you hope leads to more clients/customers.
Google has been favoring websites with HTTPs for a few years now; however, after recent technology-related world events, they have doubled-down.
Starting this past October, websites that use a form or search tool on their website will not have a Not Secure warning when viewed on Google Chrome browser. The last thing you want your prospective clients to see when visiting your site is a message about poor security.
Google also has been blatantly favoring websites with HTTPs over HTTP. About have of all 1st page results on Google are websites with HTTPs, up over 30% since the end of 2016.
Failure to increase security on your site risks lower search rankings and even increases bounce rates. It is also proven that HTTP sites load slower, causing Google to penalize them for site speed as well. Overall, the industry is punishing sites that do not value security.
So, what should you take away from all of this?
An SSL does incur extra costs (but they are minimal) but failure to secure your website can cost you potential new customers, reduce website traffic and impact overall user experience.
Your IT partner or web hosting provider should have the necessary tools to help you with your website security. It should be fairly simple and won’t break your budget either.
Want to take the next step and convert to HTTPs but not sure how?
Andromeda has trained technicians and developers that are more than happy to help you with the conversion. Just give us a call to get started today!
The post To SSL or Not to SSL: What is HTTPs and Why it Matters to You appeared first on Andromeda Technology Solutions.Data Breach Hits Radisson Hotel Group Nov 15, 2018
The Radisson Hotel Group joins the ranks of globally-recognized brands to be on the receiving end of a successful hack.� According to the company, a small percentage of their loyalty club members had some of their personal information accessed by an unauthorized and as yet unknown third party. The company reports that no credit or debit card information was stolen.
The data breached was limited to:
- Customer name
- Customer address
- Email address
- Company name (in some cases)
- Phone numbers associated with the account
- The user's Loyalty Club member number
Although this breach impacted a relatively small number of users, all of them are high net worth individuals.� This at least hints at the hacker's motivations.� Massive data breaches seek to expose millions, or even tens of millions of user accounts so they can be sold in bulk on the Dark Web. A more targeted attack like this one, however, is clearly designed to target influential individuals with deep and widespread connections.� Potentially, the damage caused by targeting such individuals could be much more far-reaching.
The Radisson Group responded quickly, first by revoking the access of the unauthorized individual as soon as it was detected, and second by flagging and monitoring all user accounts impacted by the breach.� The company is taking an active role in monitoring impacted accounts for the foreseeable future, and individuals who had their personal information compromised have been notified.
If you're a member of the Radisson Rewards Club and haven't yet received a notification, then there's nothing to be done or to worry about.� If you have received a notification, simply follow the instructions you received and you're all set.
While unfortunate, Radisson's handling of the incident has been exemplary, and serves as an excellent case study for other companies on how to respond to events like these.