What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Summit Argo, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 Teams Updates You Might Have Missed & How To Use Or Access Them Aug 28, 2020
Microsoft Teams helps professionals connect and stay productive by bringing all documentation, communication and collaboration into one space. If you are like us, most of your day-to-day communication and activity is somehow tied to Microsoft Teams. Like many other software as a service programs, Teams users benefit from real-time product updates and feature rollouts. That means that the software responds to user needs and is constantly being updated with new features.
Here are the awesome new features that have been added to your Teams app that you might not have heard about.
1 New Meeting and Call Pop-outs – When you join a call/meeting in the desktop app, it will pop out into a secondary window instead of confining your meeting to the main Teams interface. This allows you to have a meeting on one screen and the full Teams app open on another screen etc. It should be noted though, to use this Teams setting, you must turn it on in your general settings.
2 Book appointments with Bookings. The Bookings app inside Teams is an easy way to schedule virtual appointments. You can manage multiple calendars, as well as communications with internal and external attendees, from a single source. The virtual appointments are then held via Microsoft Teams Meetings.
3 Raise your hand in a meeting. This is especially handy when you have a large gathering and don’t want to interrupt the speaker. You let people know you have something to say with the new raise hand feature in Teams. While in a meeting, select the hand icon in your control bar. This will highlight your hand icon on your video feed to let the rest of the attendees know that you’d like to speak. Once you have been allowed to share, you just click the icon again to lower your hand.
If your team is ready to start using the full Office 365 suite of products and you need a partner to help implement it at your office, give us a call and we can help manage the process and installation.
The post 3 Teams Updates You Might Have Missed & How To Use Or Access Them appeared first on Andromeda Technology Solutions.3 ways cloud computing helps the environment Apr 08, 2020
Celebrating Earth Day serves as a reminder of how fragile our planet is and how important it is to protect it. With a few simple changes to the way we use technology solutions at work, we can help make a big impact.
Did you know that just switching to cloud computing can help the environment? It’s true!
3 ways cloud computing helps the environment…
1. Energy Conservation.
No onsite servers can save businesses on energy usage. This is important because when you consume less power, you reduce the number of toxic fumes released by power plants, conserve the earth’s natural resources, and protect ecosystems from destruction.
Ask your technology providers about their cloud environments to learn more about different techniques these businesses take to ensure green practices in cloud computing.
2. Work Anywhere, Anytime.
When you place your work, projects, and data on the cloud it allows you and your staff to be able to work from anywhere at anytime* without driving back to the office. This saves on travel to and from the office which decreases emissions, and increases productivity.
3. Allows For A Paperless Workspace.
The cloud empowers your team to print fewer documents and collaborate using SaaS (Software as a Service) tools – meaning less paper wasted by staff. Additionally, less printing means you will use less ink and most offices won’t be upset about double cost savings here!
Have a great Earth Day and smile because you just helped save the environment.
*Some cloud solutions require an active internet connection to work
The post 3 ways cloud computing helps the environment appeared first on Andromeda Technology Solutions.Older Android Phones May Have Site Loading Issues In 2021 Nov 23, 2020
By now, just about everyone is aware of the importance SSL certificates play in keeping data away from prying eyes on the web. After some scares in recent years, it has thankfully become the standard, and according to Google's latest statistics, more than 95 percent of the traffic passing through its network is encrypted.
Unfortunately, if you have an older Android device, there's a fly in the ointment you should be aware of. As of September 1, 2021, a partnership between Let's Encrypt and IdenTrust is coming to an end. These are just two of a number of encryption authorities on the web, and the end of their partnership is more important than you might think.
Let's Encrypt only came into being in 2015. In order to gain traction early on, they entered into a partnership with IdenTrust and issued 'cross-signed' certificates. Starting on September 1, 2021, the cross-signing feature goes away.
Older platforms, and software that hasn't been updated since 2016 will see certificate compatibility issues because those systems don't trust Let's Encrypt's root certificate (ISRG Root X1). For Android users, this includes any device running a version older than 7.1.1. Those devices won't trust a Let's Encrypt certificate that isn't cross-signed, because they don't know they're supposed to.
According to Google, this is going to impact roughly 34 percent of all Android devices in use today, so it sounds like it's going to be a major issue. The good news though, is that there's a relatively simple fix.
Just download and install Mozilla's Firefox browser on these devices and you'll avoid the issue entirely because Firefox uses its own root certificate list to validate sites. Even better, between now and then, you can be sure that other browsers will jump on the bandwagon and offer a painless workaround. Still, it's far better to know what lies ahead than to be taken by surprise.