What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Streamwood, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Layered Network Security: 5 Components Every Layered Security Solution Should Have & Why Employee Training Is A Must Have Jul 06, 2018
Securing your data and your network is a bigger job in 2018 than it has been in years past – and if you’re looking at trends or the news, you can probably guess that network security is only going to get more important and cumbersome in the future.
Cybersecurity is now a common household term and that’s a good thing. The page has been turned on data security and people regularly recognize that we need to protect ourselves both personally and professionally from cyber crime and related threats.
To illustrate where the cybersecurity and cyber crime industries are moving here are a few stats (full article here):
- Cyber crime damage costs are predicted to hit $6 trillion annually by 2021
- Cybersecurity spending to exceed $1 trillion by 2021
- Global ransomware incidents are predicted to hit a rate of one attack every 14 seconds by 2019
The threats to data and networks are clearly going nowhere so it is important that you have a plan in place to protect your business (and yourself).
Different software applications and hardware solutions are designed to address specific security concerns. This means that while one solution may give you complete protection from one threat, it may not be suited to protect you from another.
The solution for these weak points is to ‘layer’ your security and design a solution that covers and protects your network to the best of its abilities.
What You Should Expect From A Layered Network Security Solution
A good layered security solution for your network is going to include the following components:
1. Professional Firewall Solution –
Your firewall is designed to help protect your network from external threats. It does this by blocking access to your network while allowing your users to communicate outside of the network. While a firewall is a great way to protect your network from intrusions, it can only protect your system from outside activity. A firewall cannot prevent one of your users from giving unauthorized permissions or access to programs or other users.
2. Professional Antivirus Software –
Antivirus software is a standard security solution designed to detect and block malware, viruses and other bugs from taking action against your network. An antivirus solution typically depends on a predefined catalog of known issues. The software uses this catalog to block those known issues from impacting you. The issue with this is that new viruses, malware, spyware and bugs are produced daily. If your solution is not actively updating and monitoring the internet for new incidents, it won’t be able to protect you from new threats in real time. Antivirus solutions also cannot always block a user from disregarding a warning and downloading a bad file/clicking on a bad link.
3. Email Spam Prevention/Filters –
Spam is more than just an annoying thing filling up your inbox. A majority of viruses and bugs that get through your firewall/antivirus do so by hiding in email messages. Cyber criminals know that if they send enough emails, somebody is going to click a bad link or download a compromised attachment. By filtering out spam, you dramatically decrease the opportunity for someone to accidentally introduce a virus to the network. Again though, spam filters don’t catch everything so they cannot prevent a user from making a mistake.
4. DNS Filtering/Protection –
DNS stands for Domain Name System. This piece of your network controls email delivery and is the component that allows you to browse websites. When configured, a DNS filter can prevent your employees from accessing specific types of sites. For example, a DNS filter can be set up to prevent employees from accessing social media or other blacklisted sites. This security also helps keep malware or other viruses from spreading throughout your network by masking your devices and server. This is one element of your network security that isn’t heavily impacted by regular users but if it is not set up properly and managed properly it can’t protect you from much.
5. Employee Training & Education –
You may have noticed that almost any of the security layers mentioned above have specific strengths and weaknesses. Additionally, each component had a weakness related to human or user error. The fact is that users and honest mistakes are the root cause of the majority of data breaches, viruses, downtime and incidents on your network. That doesn’t mean your employees and coworkers are intentionally breaking protocol or doing things wrong. Most of the time these are honest mistakes like clicking a link in an email, downloading a file with a hidden virus or visiting an infected/malicious site and unknowingly giving cyber criminals usernames & password information.
And That’s Just The Beginning…
These are just five common pieces of a layered network security setup. They all work together to help cover different vulnerabilities and behaviors. There are many other software and hardware solutions that can increase your layered network security and reduce vulnerability. Some of those include:
- Dark Web Monitoring Services
- Dual Authentication
- Password Management
- Data Backups
- Disaster Recovery Planning
- Scheduled & Regular Patches/Updates
- Security Protocols for Remote Devices
- Network Security Assessments (at least once a year)
The most important part to a successful layered network security setup is to take your individual needs and environment into account. There is no ‘One Size Fits All’ solution and there is no one solution that is going to guarantee 360 protection for your network. Be wary of any vendor who tries to sell you something like that.
The goal should be to protect your environment to the best of anyone’s ability and to educate/train your staff adequately to mitigate risk.
You will also want to make sure and take any specific compliance requirements or regulations for your industry into account. Most any business that has data needs to maintain certain standards for data protection.
To discuss any of the layers for a layered network security solution listed above or your environment please reach out to our team.
For more information on employee data security training go here.
The post Layered Network Security: 5 Components Every Layered Security Solution Should Have & Why Employee Training Is A Must Have appeared first on Andromeda Technology Solutions.Get More Done with 5 Productivity Hacks for Office 365 Aug 31, 2018
The shortest distance between two points is a straight line. You can’t trick the system, you’ve got to travel the distance from point A to point B to get where you want to go – or at least that’s what we’ve all been told by physics and geometry.
In most cases, this concept also applies to our workdays and careers. The grind is long, the work keeps coming, the tasks continue to pile up but at the end of the day, you are consistently working on taking the necessary steps towards point B – whatever that may be for you and your business.
But what if there were tools available to you that might give you and your team an edge. Wouldn’t you want to take advantage of strategies and applications that improved productivity, helped you get more done and saved you time?
Did you know that Microsoft Office builds their tools with time saving, productivity boosting, organization strategies in mind?
Let’s take a look at some of these tools to help you get more done during your 9-5.
5 Productivity Hacks for Office 365
1. The Tell Me Function
Ever wonder how to do something in Word or forget where to find a specific function in a Microsoft Office program? The Tell Me function is located in the main navigation bar and can perform many useful functions for you. This function speeds things up and prevents you from having to Google how to do things like create columns in Word, pull up your recent commands, resend messages in Microsoft Outlook and more.
As mentioned, the Tell Me function is located in your main navigation – to the right of the ‘View’ section. You can see a faint blue lightbulb with the phrase “Tell me what you want to do…” next to it. You can also use the key combination alt + q to pull it up if you want to be even more productive!
For more information on this function and its’ use – check out this quick video
2. Real Time Collaboration
Have you ever tried to open a document at work when a popup informs you that you have to open a ‘read only’ copy because another user is currently in the file?
This can be a pain when you are trying to get work done at the same time as one of your teammates. It can also be frustrating if you have a teammate that regularly forgets to close files when they are done working with them (we’ve all done that right?).
With Office 365 you can take advantage of live collaboration. This means that multiple members of your team can be in a document, editing and making changes at the same time. For instance, if you have an upcoming presentation, your marketing staff can be editing content while your sale staff adds their spin.
Additionally, Microsoft has built other tools such as Microsoft Teams to help departments and teams in your organization collaborate via conversation and shared documents. You can also take collaboration outside of your office to work with vendors, clients and business partners via Inter-Tenant Collaboration which allows you to set up shared calendars, documentation spaces, IMs and more.
For more on how Office 365 can enhance collaboration in the office look here.
3. Microsoft To-Do
Do you have a list of tasks and to-do’s that never seems to end? Or maybe you just have a hard time organizing all of your tasks in one place?
With Microsoft To-Do you have an intelligent, cloud based task management system that is with you no matter where you are and accessibly on a variety of devices. The application is mobile friendly and synchs directly with Outlook.
To-Do allows you to take your larger list of tasks and review them daily to add them to your ‘My Day’ feature. By doing this you are able to locate which of your tasks have priority and knock them out one by one.
Where To-Do really shines is it’s security and compliance features. Microsoft has done a great job with the Outlook integration to make sure that your To-Do list is secure and compliant across the board.
You can also segment your To-Do’s into “steps” meaning you can break down a larger task into the sub-steps required for completion. You can even share your tasks with peers, friends, family or coworkers thanks to a recent update.
4. Automate Key Workflows with Microsoft Flow
Many businesses turn to Sharepoint to securely store, access and manage company documentation, Microsoft Flow can actually help you create workflow automation with integrations to other software as well.
For instance, you can set systems up so that when a document is uploaded, an email is automatically sent to a staff member to review the document. This can be useful for things like Time Off requests but can be applied to larger, more demanding tasks like onboarding or off boarding clients/vendors. Microsoft Flow is also integrated into SharePoint so that you can start flows directly from lists and libraries making it a great productivity booster, time saver and addition to the Microsoft Office Suite.
5. Microsoft Sway
Microsoft Sway is a presentation tool that some believe may replace PowerPoint. It allows users to put together professional presentations quickly with a drag and drop function for photos, documents, text and more.
It should be mentioned though that you cannot create charts or graphs in Sway – it is more geared towards visual presentations. So if you need to share numbers, statistics or charts, probably best to stick with PowerPoint.
You don’t have to have Sway installed on a device to present your work which means it is widely accessible as well as easy to use and intuitive. Sharing your presentation with another is as simple as sharing a link.
Microsoft wants to help you get your job done and they build tools/functions to help you get more accomplished in the office and on the go. With new Office applications and Office 365 you open a variety of doors to your business with respect to collaboration and remote capabilities.
You don’t have to have Office 365 to get the productivity boosts described above. Many of these programs and tools are available in the traditional license model. You may lose out on some of the cloud functions, live collaboration capabilities and accessibility though.
To discuss what migrating to Office 365 would mean for your business, simply give us a call at the office (815) 836 – 0030 or send an email to Contact@WeNetwork.com. You can also feel free to reach us if you want to learn more about a specific application not included in your current Office 365 Subscription.
The post Get More Done with 5 Productivity Hacks for Office 365 appeared first on Andromeda Technology Solutions.Playing Videos Could Allow Hackers Into Your Phone Aug 12, 2019
Do you have an Android device?� Are you running Android Nougat, Oreo, or Pie (versions 7x, 8x, or 9x)?� Do you play games on your phone?
If you answered yes to those questions, you may have a problem. It is a bigger problem given that there are more than a billion devices currently in service running one of those operating systems.
A carefully crafted, innocent-looking video file could be embedded in a game app and could compromise your system, thanks to a critical vulnerability.
The RCE (Remote Code Execution) vulnerability is being tracked at CVE-2019-2107. It wworks by finding a way to trick the user into playing a poisoned video via Android's native video player application.
Google moved quickly to address the issue and has already patched it, but there's a catch. Millions of Android devices are still waiting for that last security update.� The bottleneck isn't Google in this case. It's the device manufacturers themselves that are dropping the ball.
As bad as the bug is, there is a potential silver lining.� The vulnerability only works if the video is viewed directly on the device.� If the video is received through an instant messaging app, or uploaded to a service like YouTube, the attack becomes utterly ineffective. That's because messaging and video hosting services both compress and re-encode media files, which has a distorting effect on the embedded malicious code.
In terms of avoiding the issue, there are three things you can do:
- Make sure your OS is up to date
- Don't download games or other apps from un-trusted third-party sources. Get them from the Google Play store or don't get them at all.
- Don't download videos from un-trusted sources, including links to videos or apps you might get in your email.
While taking the advice above won't completely eliminate your risk, it will dramatically reduce it.