What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Schiller Park, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Importance of Segmenting Your Network in Manufacturing and Logistics Jul 17, 2020
There are likely many kinds of devices and many different elements that makeup the unique network infrastructure at your manufacturing, logistics, transportation or distribution (MLTD) business. You probably have many of the standard devices we see across most of our IT clients – firewalls, routers, access points, switches etc.
Not to mention any connected devices related to your production, staging or shipping processes.
In recent years, the MLTD industries have been heavy targets for cybercrime and cybercriminals. This has been largely attributed to the way these businesses use technology and the fact that many businesses in these industries are leaning on older systems and technologies that are specific to their business models.
Criminals have caught onto this issue and are attacking known weak points, disrupting production, and grinding businesses to a halt.
One important step you can take to defend against this is to segment your networks and add layers to protect the different networks of your business.
What does it mean to segment my network?
Essentially, all this means is separating different groups or functions at your business into different networks so that you can control them individually.
The most common network segmentation we perform and encounter in the MLTD market is between the operations network (back office) and the production network (on ‘the floor’ of your facility) and the BYOD Network (for guests and staff devices).
Why do I want to segment my network?
Segmenting your network helps to keep all of the appropriate activities in their appropriate lanes. For instance, you don’t want your employees surfing the web on their cell phones on the same network that your primary business functions on.
Imagine an employee accidentally clicked a bad link and infected/shut down the whole network – you’d likely want this to happen in an area that didn’t impact the entire business. Instead, if you segment properly, the impact would be restricted to the BYOD or Guest network and your employees couldn’t use WIFI on their personal devices until you got things cleaned up.
Now, imagine this same example hits your back office. An employee opens an email and unknowingly gets infected with ransomware. That ransomware now spreads throughout the office and all PCs are down. With proper network segmentation, you have an added layer that will help protect your production floor from being infected. With a good <<business continuity plan – Link to that other article on business continuity>> your team can work on resolving the issues in the office but the production network would not be impacted.
The post Importance of Segmenting Your Network in Manufacturing and Logistics appeared first on Andromeda Technology Solutions.3 ways cloud computing helps the environment Apr 08, 2020
Celebrating Earth Day serves as a reminder of how fragile our planet is and how important it is to protect it. With a few simple changes to the way we use technology solutions at work, we can help make a big impact.
Did you know that just switching to cloud computing can help the environment? It’s true!
3 ways cloud computing helps the environment…
1. Energy Conservation.
No onsite servers can save businesses on energy usage. This is important because when you consume less power, you reduce the number of toxic fumes released by power plants, conserve the earth’s natural resources, and protect ecosystems from destruction.
Ask your technology providers about their cloud environments to learn more about different techniques these businesses take to ensure green practices in cloud computing.
2. Work Anywhere, Anytime.
When you place your work, projects, and data on the cloud it allows you and your staff to be able to work from anywhere at anytime* without driving back to the office. This saves on travel to and from the office which decreases emissions, and increases productivity.
3. Allows For A Paperless Workspace.
The cloud empowers your team to print fewer documents and collaborate using SaaS (Software as a Service) tools – meaning less paper wasted by staff. Additionally, less printing means you will use less ink and most offices won’t be upset about double cost savings here!
Have a great Earth Day and smile because you just helped save the environment.
*Some cloud solutions require an active internet connection to work
The post 3 ways cloud computing helps the environment appeared first on Andromeda Technology Solutions.Toy Company Mattel Was Latest Victim Of Ransomware Attack Nov 14, 2020
When you were growing up, your parents probably bought you all sorts of toys made by Mattel. From Hotwheels to Barbie to the full line of Toy Story toys and more, Mattel is a global force in the world of toys.
In fact, they are the second largest toy maker in the world, with more than 24,000 employees and gross revenue of nearly six billion dollars in 2019.
On July 28th, 2020, the company's network was successfully breached and a strain of ransomware deployed against them, which encrypted some of the company's files and caused disruptions in the firm's ongoing operations.
The company released an official disclosure about the incident which reads in part, as follows:
"On July 28, 2020, Mattel discovered that it was the victim of a ransomware attack on its information technology systems that caused data on a number of systems to be encrypted. Promptly upon detection of the attack, Mattel began enacting its response protocols and taking a series of measures to stop the attack and restore impacted systems. Mattel believes it has contained the attack and, although some business functions were temporarily impacted, Mattel was able to restore its critical operations."
Part of the company's response was to launch a forensic investigation in cooperation with law enforcement. That process has been completed, and based on its conclusion, Mattel updated their initial disclosure. It now says that it does not appear that any customer, supplier, consumer or employee data was exfiltrated by the hackers.
Of interest, neither the initial disclosure or the update gave any indication of the specific ransomware strain used, or the exact scale of the impact. Although there's circumstantial evidence that suggests the strain in question was Trickbot.
Whatever the strain, the bottom line is that no customer data appears to have been stolen. So if you have an account on Mattel's website, there's nothing you need to do, except be aware that the attack occurred.