What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Romeoville, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Guidelines & Tips for Employees Working Remotely Mar 30, 2020
Working remotely, whether short-term or permanent comes with many perks, but it also poses many new risks for the security of your organization’s data. For example, if an employee-owned device (laptop, PC, etc.) is infected, that could compromise your business network as well.
We’ve developed a list of guidelines and tips to assist you as you prepare to work from home in a safe, functional work environment. Note, this list is intended for guidance and information purposes only. If you have any questions regarding these tips, please reach out to your supervisor or IT provider for additional information.
Guidelines & Tips
- Ensure that you have the ability to lock your devices (laptop, PC, etc.) and any business relevant information when not in use. Cable locks for laptops should be used when necessary. Laptops and devices should be locked out of sight and/or in the trunk if it must be left in a vehicle unattended
- Avoid using your personal devices for work-related business
- Safely perform conversations without visitors eavesdropping or shoulder surfing, especially while working in a mobile setting, such as a coffee shop
- Protect the data you are accessing by using a VPN to log into the company network, and ensure you are protecting data visible on your screen with a screen protector. This is especially critical for employees who are required to be HIPAA compliant, PCI compliant, etc.
- Restrict the use of devices containing business-relevant information. Do not let family members, friends, or anyone but yourself use company-owned devices or personal devices used for business purposes
- Use strong unique passwords on all your devices and accounts to prevent unauthorized access
- Change default Wi-Fi Router passwords
- Enable WPA-2 or higher encryption
- Ensure your local router firmware is up to date
- Limit the use of public Wi-Fi. Always use a VPN when connecting to public Wi-Fi. Never use public Wi-Fi to send sensitive information without a VPN
- Ensure all personal devices are secure with company-provided or personally owned antivirus and anti-malware software company
- Updated IoT device firmware (smart thermostats, surveillance cameras, etc.)
- Ensure default passwords are changed
- Ensure the software on all devices within your home network are kept up to date (corporate laptop, IOT devices such as cameras and smart thermostats, personal laptops/tablets, etc.)
- Review and follow corporate Bring Your Own Device (BYOD) and other relevant policies and procedures
- Remote Work Employee Awareness
- Be extremely cautious of email phishing scams
- Limit social media use
- Don’t reveal business itineraries, corporate info, daily routines, etc.
We provide this list of guidelines to assist you as you work from home. These tips are meant to facilitate a safe, functional work environment.
Note, this list is intended for guidance and information purposes only. If you have any questions regarding these tips, please reach out to your supervisor or IT provider for additional information. We are always here to assist in your transition in any way possible. Give us a call to pick up this conversation today (815) 836-0030 or email us.
The post Guidelines & Tips for Employees Working Remotely appeared first on Andromeda Technology Solutions.Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere Mar 30, 2020
For many businesses, the flexibility to work-from-home (WFH) is a great perk for employees. Studies even show that employees that have the option to work remote show higher productivity and job satisfaction.
There are many benefits to remote workforce but there can also be struggles/challenges for leaders and managers trying to maintain culture, productivity and a team environment.
We’ve put together a list of our favorite tools to help us get the job done in house or from home.
Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere
1 Microsoft Office 365 for Business
This stack of Software as a Service (SaaS) products allows your team to utilize classic programs like Microsoft Word, Excel, PowerPoint and more in new ways.
Office 365 also opens the doors for your team to utilize cloud storage/collab tools like OneDrive and SharePoint. Files saved to this software can be accessed at home, on the go, in the office or anywhere with an internet connection.
2 Microsoft Teams
This product is included with Office 365 but deserves its own section because of all the different things it sets your team up to do including:
- Individual and team-based IMs
- Live collaboration with Microsoft documents inside of the Teams tool
- Audio & Video calls
- Screen share
- Add on apps for even more productivity boosts
3 Zoom Video & Web Conferencing
Zoom is one of the leading web/video conferencing tools on the market. With free and multiple paid options, it is likely you can find a solution to fit the needs of your organization and your business.
Some of our favorite features in Zoom include:
- Personal meeting room to start a meeting any time
- Outlook integrations for easy schedule
- Webinar capabilities with panel, hosts, Q&A, chat etc.
- Video and/or Audio calls
- Mobile App
Slack is one of the leading direct communication tools for business. You can message teammates directly; create group chats and you can also communicate in channels. With seemingly endless add-ons and extensions, Slack is a leader when it comes to connecting teams.
Andromeda Technology Solutions recently transitioned from Slack to Microsoft Teams for our own internal communications but some of the features we loved in Slack include:
- Direct messaging
- Audio/Video calling
- Channels for group needs
- Easy integration of apps
- Custom emojis for fun
Trello is a neat tool that helps with project management and tracking. You can use it for personal projects or teams to manage workflows, status and many things in between. This is also another tool you can use with a free version to test out and see what works for your team.
Our favorite Trello features:
- Easy to user interface with drag & drop ‘cards’
- Easy upload multiple types of media – docs, links, photos etc.
- Individual/Group task assignment
- Mobile application
- Labels and tags for organization
Basecamp is a project and team management tool used by all kinds of organizations and teams globally. This one tool can help you organize, communicate and collaborate on multiple projects while keeping all the info you need in one space. You can even give clients access to Basecamp so that they can communicate and keep up to date on status of your team.
Our Web Design team uses Basecamp daily to move projects along.
Some of their favorite features include:
- To-do Lists
- Message Boards
- Scheduling tool
- Document & File storage
- Group chat
Zapier is one of the industry leaders in connecting web apps for automation. And since you’re team is getting tons done on-the-go, you’ll want to check out all the ways this tool can simplify your workflows and help your team work more efficiently. Zapier connects the apps you use every day and helps cut down busy work.
Additionally, Zapier knows what it means to work remote, they boast a 100% remote workforce with over 200 teammates working all over the globe.
A connection from one software to another via Zapier is called a Zap. You can check out 2000+ zaps and the tool here
Finding the right mix of tools is as individualized as the job. We hope these suggestions help you to create an environment that is productive and satisfying. If you would like to discuss your unique situation, give us a call at (815) 836-0030 or email our team.
The post Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere appeared first on Andromeda Technology Solutions.If 123456 Is Your Password, Change It Immediately Jul 11, 2020
You probably aren't familiar with the name Ata Hakcil. He's a computer engineering student who recently conducted one of the largest password security surveys currently available.
To conduct his research, he collected a number of username and password "data dumps" from the Dark Web and analyzed the passwords he found there. Hakcil was able to analyze a massive collection of more than a billion passwords, looking for trends and commonalities.
IT Security Professionals have long known that password security is an area of persistent weakness that leaves companies of all shapes and sizes exposed. Hakcil was able to measure and assess just how bad that problem is. What he found was depressing.
The most commonly used password in the collection he analyzed was simply '123456,' which appeared in his dataset more than seven million times. It is the most widely used password in the world. Put another way, a staggering 1 person in 142 was found to have used that simple password. As you might suspect, that is laughably easy for a hacker to guess using the simplest of techniques.
In addition to that, Hakcil discovered that the average password length is 9.48 characters, which isn't great. Given the password referenced above, is better than you might have guessed.
Other relevant and intriguing statistics culled from this study include things like:
- Only 12 percent of passwords include a special character
- 29 percent of the passwords reviewed used alphabet characters only
- 13 percent used numbers only
- Given the above, fully 42 percent of all the passwords in the dataset were vulnerable to quick "dictionary style" attacks that would allow a hacker to gain access with minimal effort.
- The most common 1000 passwords unearthed by this research accounted for 6.607 percent of the total, which gives hackers a long list of low hanging fruit to work with.
- With the most common 1 million passwords, the hit rate is 36.28 percent. With the most common 10 million passwords, the hit rate is 54 percent. This makes most networks incredibly easy to breach.
If you're wondering why we keep reading about so many high profile data breaches month after month, the results of this research go a long way toward explaining it, and that's unfortunate.