What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Service Coordinator(SC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Plainfield, IL Businesses:
What A Few Of Our Clients Have To Say
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
5 Critical Components Any Professional Disaster Recovery Plan Must Have Jul 03, 2017
We hear a whole lot about ransomware and cyber criminals these days. Andromeda helps our clients combat most data breaches with multi-tiered security solutions and employee training. But, every business is still vulnerable to incident. That is why a full proof and dependable Disaster Recovery & Business Continuity plan is an essential. Before you hit the world wide web searching for DR solutions and backup plans, take a look at these 5 critical components any professional disaster recovery plan must have.
Your disaster recovery plan should consider appropriate business continuity variables.
Disasters happen; they come in many shapes and sizes. Server crashes, accidental file deletion, physical disasters such as fire or flood and the increasingly common ransomware or malware infection are all scenarios.
You must ask two important questions yourself in regards to business continuity:
- How much time can pass between recovery points, ie: how much data can you afford to lose; this is commonly known in Business Continuity as RPO – Recovery Point Objective
- How much time can pass between the disaster and recovery, ie: how much time can you afford to lose; this is commonly known in Business Continuity as RTO – Recovery Time Objective
Ideally, your RPO and RTO are as low as possible.
A good Disaster Recovery Plan will consider these factors and have various options for restoring files, folders or even whole servers. On top of that, it is important that these options take into account minimalizing data loss and interruption.
Data should be stored both locally and offsite.
Many people have an easy time seeing the value in the offsite backup. Whether that’s tape drives taken offsite daily, external USB drives treated the same, or data sent to the cloud for storage, it carries with it a feeling of great comfort knowing that “if the building burns down” the data is still safe.
What few realize is what we mean when we speak about downtime, for incidents that are not quite as catastrophic as a burning building. In those cases, it can take an unacceptable amount of time to get your hands on that offsite backup or to download an entire server from the cloud.
With a Disaster Recovery Plan option that offers backups both locally and offsite (cloud based), you are able to restore large quantities of files and entire server images quickly. Your onsite device should also have the capability to virtualize as a temporary server in the event your main server crashes.
Find a disaster recovery plan option that provides multiple restore options
When you think about restoring from a disaster, you may believe that so long as you have a version of your data somewhere, you are secure. In reality though, your recovery time objective can be greatly impacted by the different options available to you after a disaster. A disaster recovery plan with multiple options for virtualization, restoration and data access is an absolute must.
You may have heard the term “virtualization” before. Being able to virtualize your server either on a physical device at your location or in the cloud simply means that you have a temporary solution that will keep your business up and running while you resolve whatever issue corrupted your data, server or situation in the first place.
A catastrophic hardware failure can put your business down for hours, sometimes days. Rushing that process up can incur huge costs as well: rush delivery, emergency dispatch etc. In the event of a hardware failure, a virtual copy of your last backup can be spun up. Once completed, you can resume working swiftly. This quick recovery allows you to deal with hardware replacements, scheduling and budgets in an organized fashion.
A top tier solution will provide you with onsite virtualization and an option to virtualize in the cloud. Cloud virtualization is not as quick and can produce some lag time. Nonetheless, in the event your backups are stolen or disaster strikes your building (fire, flood etc.) – the ability to spin up and virtualize data from the cloud means that your business is not at a standstill.
Find out what type of support a vendor provides for disaster recovery plans.
Your company does not want to struggle to get their files restored. You can’t wait hours and hours to restore a file you accidentally deleted. Don’t wait for hours to hear back on the status of a data restore. Your IT partner should understand the solution they are providing and be able to work with you directly. Cut out the intermediary. Ensure your vendor monitors all the warranties, all the software support calls, and all monitoring; ensuring your backups are humming all day every day – as they should be.
Don’t trust just any business continuity or disaster recovery plan solution.
There are literally hundreds of options out there for Disaster Recovery. A quick Google search will give you pages of results. Comparing them is mind numbing, and if we are being honest . . . who takes the time to do all that? Your first step is to find an IT partner that you trust. Check their references. See if they have case studies to show how a disaster recovery functions with the product. Ask for a demonstration of the product. This is serious stuff and you need to trust the hands maintaining and protecting your data.
The post 5 Critical Components Any Professional Disaster Recovery Plan Must Have appeared first on Andromeda Technology Solutions.Why Good Camera Systems Need Great IT Pros May 15, 2017
Would you be OK with a criminal or competitor watching you and your office via your own CCTV security cameras . . . ?
Didn’t think so.
Security and camera systems, like many other technologies, are becoming more and more integrated within IT networks and infrastructure. This is great for ease of use, capabilities and increased protections. However, it can also open up additional avenues and risks for your company if managed incorrectly.
Imagine all the information someone could snag with limited access to your CCTV system.
You wouldn’t trust your IT to “some guy” (at least we hope not). You should give the same respect to your security systems. It may be a good idea to buy a system from Costco or Amazon. But those off brand systems are easily hacked and they may carry pre-installed malware. Just last year a slew of security camera systems purchased on Amazon were found to be infected and could be hijacked by hackers to access data and camera footage illegally.
In almost all cases, some part of your security camera system needs an IT professional involved to finish the job and configured correctly. You can either trust the camera guy as he fumbles his way around your network, potentially leaving easily accessed holes in your protection, or try to get the camera guy and your IT guy to coordinate and work together (what we call a scheduling nightmare). Or, you can hire a professional technology services firm that does both.
Why Chose Andromeda’s Security Cameras?
Andromeda understands the intricate relationships security technologies have with your IT. We have specialized technicians in each area. They work together with a vast understanding of the security that both your CCTV system and your network need. Also, because we sell only professional grade hardware and software (Honeywell) the chance of a hack on these pieces is much less than the cheaper no-name brands.
Security threats are everywhere these days. You don’t need to make yourself more vulnerable. Do not create a gaping hole in your enterprise via the very thing that is there to help protect you. Reach out to our team today if you are considering any security projects. We ensure that the solution you choose is right for your business needs, but most importantly, we make sure it is installed correctly and you are protected.
The post Why Good Camera Systems Need Great IT Pros appeared first on Andromeda Technology Solutions.Firefox Adds Data Breach Monitoring Service� Oct 05, 2018
Firefox is upping the ante where digital security is concerned, having just announced the release of a new, free service called 'Firefox Monitor.'� The new service is designed with one specific goal in mind:� To assist users in finding out if their accounts were exposed via a data breach.
It was developed in partnership with Troy Hunt, whose website, "Have I Been Pwned" is one of the most popular destinations on the web for security-minded individuals.� This website, in fact, is the driving force behind Mozilla's new service.
People will be able to engage with the service in two different ways.� First, by making a direct inquiry to check the status of their various accounts, passwords, and email addresses that may have been compromised. Or second, by configuring the new subsystem to notify them when their information has been detected by the system.
Nick Nguyen, of Mozilla, had this to say about the new feature:
"It can be hard to keep track of when your information has been stolen, so we're going to help by launching Firefox Monitor, a free service that notifies people when they've been part of a data breach.� After testing this summer, the results and positive attention gave us the confidence we needed to know this was a feature we wanted to give to all of our users."
If you find out via active polling or receive a notification that one of your accounts was compromised, you should take action immediately. You should change the password and audit the account to address instances where you may have used the same password associated with the compromised account in order to minimize your risks.
This is great news, and a fantastic addition by Mozilla.� While it's not a magic bullet that will solve all your security woes, it should help give users greater peace of mind, and it puts a powerful new tool in their hands to monitor the integrity of their own accounts.� Kudos to Mozilla!