What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Park Forest, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Guidelines & Tips for Employees Working Remotely Mar 30, 2020
Working remotely, whether short-term or permanent comes with many perks, but it also poses many new risks for the security of your organization’s data. For example, if an employee-owned device (laptop, PC, etc.) is infected, that could compromise your business network as well.
We’ve developed a list of guidelines and tips to assist you as you prepare to work from home in a safe, functional work environment. Note, this list is intended for guidance and information purposes only. If you have any questions regarding these tips, please reach out to your supervisor or IT provider for additional information.
Guidelines & Tips
- Ensure that you have the ability to lock your devices (laptop, PC, etc.) and any business relevant information when not in use. Cable locks for laptops should be used when necessary. Laptops and devices should be locked out of sight and/or in the trunk if it must be left in a vehicle unattended
- Avoid using your personal devices for work-related business
- Safely perform conversations without visitors eavesdropping or shoulder surfing, especially while working in a mobile setting, such as a coffee shop
- Protect the data you are accessing by using a VPN to log into the company network, and ensure you are protecting data visible on your screen with a screen protector. This is especially critical for employees who are required to be HIPAA compliant, PCI compliant, etc.
- Restrict the use of devices containing business-relevant information. Do not let family members, friends, or anyone but yourself use company-owned devices or personal devices used for business purposes
- Use strong on all your devices and accounts to prevent unauthorized access
- Change default Wi-Fi Router passwords
- Enable WPA-2 or higher encryption
- Ensure your local router firmware is up to date
- Limit the use of public Wi-Fi. Always use a VPN when connecting to public Wi-Fi. Never use public Wi-Fi to send sensitive information without a VPN
- Ensure all personal devices are secure with company-provided or personally owned antivirus and anti-malware software company
- Updated IoT device firmware (smart thermostats, surveillance cameras, etc.)
- Ensure default passwords are changed
- Ensure the software on all devices within your home network are kept up to date (corporate laptop, IOT devices such as cameras and smart thermostats, personal laptops/tablets, etc.)
- Review and follow corporate Bring Your Own Device (BYOD) and other relevant policies and procedures
- Remote Work Employee Awareness
- Be extremely cautious of email phishing scams
- Limit social media use
- Don’t reveal business itineraries, corporate info, daily routines, etc.
We provide this list of guidelines to assist you as you work from home. These tips are meant to facilitate a safe, functional work environment.
Note, this list is intended for guidance and information purposes only. If you have any questions regarding these tips, please reach out to your supervisor or IT provider for additional information. We are always here to assist in your transition in any way possible. Give us a call to pick up this conversation today (815) 836-0030 or email us.
The post Guidelines & Tips for Employees Working Remotely appeared first on Andromeda Technology Solutions.Password Quick Tips – 6 Do’s & Don’ts Oct 30, 2020
Of course, cyber security and are hot topics, but many of you mentioned that you are interested in quick tips you can follow or use yourself.
You ask – we deliver.
Without further ado – check out these 6 quick tips for best password security practices
- Create passwords with multiple cases, symbols and numbers. Just be sure to avoid passwords such as “123456”, “qwerty”, “football”, “princess” or “password” – some of the most common passwords according to SplashData.
- Don’t create a password based on personal details such as your birth date, an anniversary, phone number, social security number etc. While not everyone may know these details about you, they are among the first a cybercriminal or evildoer will attempt when trying to hack your account. Even worse, if your password data is compromised, imagine what a cybercriminal could do with that social security information if it was exposed.
- Avoid using the same password on multiple sites. We get it, remembering different passwords for all of your different sites and needs is difficult. It is important to create something unique for every login you maintain. Remember, if a hacker gets ahold of your password for one account, the first thing they will do is try that bad boy on bank accounts, social media, emails and anywhere else they can to grab sensitive information or even your hard earned money. (Don’t worry about remembering all the different passwords, we cover that below.)
- Change your passwords regularly. We suggest changing passwords every 90 days. This can be a pain but if you maintain this practice you make getting into your accounts that much harder.
- Do Not keep a list of your passwords on your computer. Keeping a list of passwords is dangerous in any format. You open yourself up to great risk in doing so. The worst method for this is keeping a list of your passwords in a file on your computer. Instead, keep a list of each site and next to it write a specific clue that will only make sense to you. This can help jog your memory without spilling the beans if someone stumbles upon the file. (Or let a password manager create passwords for you and store them so you have them all in one place – see below.)
- Use Dual Authentication. Many apps and sites now offer dual authentication as an added security measure. Once you login to your account, you will be prompted for a code (either one you create or a randomly generated code). You put this code into the site as a second proof of your identity. This feature greatly reduces if not eliminates the likelihood of someone breaking into your accounts.
Password protection is difficult. The average Joe has anywhere from 20-200 passwords. We recognize that is a big gap but even memorizing 20 different passwords is a difficult task. With that said, we would like to provide you with a few useful tools that can free up your memory and manage your password security for you.
There are a variety of password managers on the market. We have used and enjoyed LastPass which comes with a free and premium subscription as well as an app for your phone. If you want to check out a variety of password managers and how they stack up – PC Magazine has rated them for you here.
Password Security Tests
Platforms and websites do exist that will check the security of your password. There are even some websites out there that will tell you how long a hacker would have to spend to crack your code. Check out our recommended tool here.
Email Alias Tools
We’ve found an interesting tool that can help you keep track of your passwords but also creates aliases for your email address. This is useful because without your email address, a password is essentially useless. Now, of course you don’t want someone to have your password at all but this also helps you keep your inbox clear of spam and unwanted mail.
Any of these tools can help you out. If you have any questions feel free to reach the Andromeda Team Today!
The post Password Quick Tips – 6 Do’s & Don’ts appeared first on Andromeda Technology Solutions.Ecommerce Platform X-Cart Hit By Ransomware Caused Outage Nov 18, 2020
Do you sell goods and services directly from your company's website? Do you use X-Cart to do it?
If you answered yes to both of those questions, you may have had some issues with your sales platform.
Thankfully, the issues now seem to have been resolved, but according to the software vendor that makes X-Cart, the issue stemmed from a ransomware attack the company recently suffered. It brought down customer stores that were hosted on the company's platform.
While few details are known at this point, the issue seems to have arisen when attackers exploited a vulnerability in some third-party software that allowed them to gain access to X-Cart's store hosting system. Jeff Cohen is the VP of Marketing for Seller Labs, which is the company that produced X-Cart.
Cohen had this to say about the matter:
"We have identified what we believed to have been the vulnerability but do not wish to disclose the name until its confirmed by our security firm."
Reading between the lines of this statement, it appears that the investigation into the matter is still ongoing. However, apparently the attackers encrypted a small number of X-Cart's servers, which was enough to grind the system to a halt. Of interest, the hackers did not demand a ransom, nor provide any way for Seller Labs to communicate with them, so the company restored their servers from recent backups.
Not all stores were impacted evenly. Some went offline completely, while others simply reported issues with sending email alerts. In any case, Seller Labs moved quickly to restore service and the outage lasted only a few days. Unfortunately, a few days is a very long time, and some of X-Cart's customers are not happy, nor are they satisfied with the rather limited information the company has provided to this point. This prompted them to band together and serve Seller Labs with a Class Action lawsuit.
Everything seems to be back to normal at this point, but if your company was impacted, it pays to be aware of the pending lawsuit and consider how you might wish to proceed.