What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Olympia Fields, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Layered Network Security: 5 Components Every Layered Security Solution Should Have & Why Employee Training Is A Must Have Jul 06, 2018
Securing your data and your network is a bigger job in 2018 than it has been in years past – and if you’re looking at trends or the news, you can probably guess that network security is only going to get more important and cumbersome in the future.
Cybersecurity is now a common household term and that’s a good thing. The page has been turned on data security and people regularly recognize that we need to protect ourselves both personally and professionally from cyber crime and related threats.
To illustrate where the cybersecurity and cyber crime industries are moving here are a few stats (full article here):
- Cyber crime damage costs are predicted to hit $6 trillion annually by 2021
- Cybersecurity spending to exceed $1 trillion by 2021
- Global ransomware incidents are predicted to hit a rate of one attack every 14 seconds by 2019
The threats to data and networks are clearly going nowhere so it is important that you have a plan in place to protect your business (and yourself).
Different software applications and hardware solutions are designed to address specific security concerns. This means that while one solution may give you complete protection from one threat, it may not be suited to protect you from another.
The solution for these weak points is to ‘layer’ your security and design a solution that covers and protects your network to the best of its abilities.
What You Should Expect From A Layered Network Security Solution
A good layered security solution for your network is going to include the following components:
1. Professional Firewall Solution –
Your firewall is designed to help protect your network from external threats. It does this by blocking access to your network while allowing your users to communicate outside of the network. While a firewall is a great way to protect your network from intrusions, it can only protect your system from outside activity. A firewall cannot prevent one of your users from giving unauthorized permissions or access to programs or other users.
2. Professional Antivirus Software –
Antivirus software is a standard security solution designed to detect and block malware, viruses and other bugs from taking action against your network. An antivirus solution typically depends on a predefined catalog of known issues. The software uses this catalog to block those known issues from impacting you. The issue with this is that new viruses, malware, spyware and bugs are produced daily. If your solution is not actively updating and monitoring the internet for new incidents, it won’t be able to protect you from new threats in real time. Antivirus solutions also cannot always block a user from disregarding a warning and downloading a bad file/clicking on a bad link.
3. Email Spam Prevention/Filters –
Spam is more than just an annoying thing filling up your inbox. A majority of viruses and bugs that get through your firewall/antivirus do so by hiding in email messages. Cyber criminals know that if they send enough emails, somebody is going to click a bad link or download a compromised attachment. By filtering out spam, you dramatically decrease the opportunity for someone to accidentally introduce a virus to the network. Again though, spam filters don’t catch everything so they cannot prevent a user from making a mistake.
4. DNS Filtering/Protection –
DNS stands for Domain Name System. This piece of your network controls email delivery and is the component that allows you to browse websites. When configured, a DNS filter can prevent your employees from accessing specific types of sites. For example, a DNS filter can be set up to prevent employees from accessing social media or other blacklisted sites. This security also helps keep malware or other viruses from spreading throughout your network by masking your devices and server. This is one element of your network security that isn’t heavily impacted by regular users but if it is not set up properly and managed properly it can’t protect you from much.
5. Employee Training & Education –
You may have noticed that almost any of the security layers mentioned above have specific strengths and weaknesses. Additionally, each component had a weakness related to human or user error. The fact is that users and honest mistakes are the root cause of the majority of data breaches, viruses, downtime and incidents on your network. That doesn’t mean your employees and coworkers are intentionally breaking protocol or doing things wrong. Most of the time these are honest mistakes like clicking a link in an email, downloading a file with a hidden virus or visiting an infected/malicious site and unknowingly giving cyber criminals usernames & password information.
And That’s Just The Beginning…
These are just five common pieces of a layered network security setup. They all work together to help cover different vulnerabilities and behaviors. There are many other software and hardware solutions that can increase your layered network security and reduce vulnerability. Some of those include:
- Dark Web Monitoring Services
- Dual Authentication
- Password Management
- Data Backups
- Disaster Recovery Planning
- Scheduled & Regular Patches/Updates
- Security Protocols for Remote Devices
- Network Security Assessments (at least once a year)
The most important part to a successful layered network security setup is to take your individual needs and environment into account. There is no ‘One Size Fits All’ solution and there is no one solution that is going to guarantee 360 protection for your network. Be wary of any vendor who tries to sell you something like that.
The goal should be to protect your environment to the best of anyone’s ability and to educate/train your staff adequately to mitigate risk.
You will also want to make sure and take any specific compliance requirements or regulations for your industry into account. Most any business that has data needs to maintain certain standards for data protection.
To discuss any of the layers for a layered network security solution listed above or your environment please reach out to our team.
For more information on employee data security training go here.
The post Layered Network Security: 5 Components Every Layered Security Solution Should Have & Why Employee Training Is A Must Have appeared first on Andromeda Technology Solutions.4 Cybersecurity Tips For Business Owners & Managers Jul 08, 2019
New cybersecurity stories hit the news every day. You’ve surely heard about large companies getting hacked or ‘breached’, passwords stolen, identities compromised and more.
The topic of cybersecurity gets brought up so much, it’s no surprise that it has become a kind of background noise in the business world. Warnings about security protocols, new viruses and ransomware scams are just the tip of the iceberg when you look into what is happening in the IT security world.
While the news stories keep coming and businesses continue falling victim, there is at least one thing that remains the same . . . the need for cybersecurity training and awareness is here to stay. If you are in business, you have data that cybercriminals want to steal. Simple as that.
Cybersecurity conversations and solutions don’t have to be daunting though. In fact, there are some quick, common-sense tips you can put into place that will make you and your business a harder target for those looking to do you harm.
Top 4 Cybersecurity Tips For Professionals
1. Use Unique and Strong Passwords For All Online Accounts
This tip is one you’ve surely heard many times before but over 85% of all adults reuse their passwords online. On top of that, most people don’t know how to create a truly strong password. Some characteristics of a strong password are:
- Minimum of 8 characters
- A mixture of uppercase and lowercase letters
- At least one number
- At least one special character (!@#$%^&)
- No personal details (pet names, family member names, birth dates, address info etc.)
The average adult has over 100 different accounts online (bank accounts, credit cards, social media, email, apps etc.). It’s understandably difficult to create and remember a different password for everything you do though.
What to do about it? Look into a password manager tool for yourself and your staff. A password manager will store and organize all of your unique passwords securely. Here at Andromeda, we recommend LastPass. It has some great features and is a trustworthy password management tool. If you have questions about that, feel free to reach our team.
2. Run A Network Security Audit At Least Once A Year
You can’t address things if you don’t know they are broken. An annual network security audit done by a third party IT support partner will give you visibility into the small cracks hiding in your network security.
This type of audit should check things like open ports on your firewall, password protocols, your backups, your disaster recovery plan, the status of your warranties, your antivirus and spam protocols and more.
You can engage your current IT services provider for this audit or look for a third party vendor to come in and take a fresh look at your setup.
It never hurts to get a new set of eyes on your setup. Andromeda provides these types of assessments to our clients with our professional 35 point network security assessment. If you’d like to speak with our team about this service, give us a call at (815) 836-0030 or send an email to Contact@WeNetwork.com
3. Regularly Test Your Backups and Disaster Recovery Plan
One of the top methods a cybercriminal uses to make money is ransomware. Ransomware is classified as a cyberattack where a criminal gains access to your network (through brute force or stolen employee email/passwords). After accessing the network, the criminal then encrypts all or a portion of your business data and locks you out of it. The only way to recover the data is to pay a ransom (often in the form of bitcoin or other cryptocurrency). If you don’t pay up – they destroy your data.
These types of attacks cause serious damage. Businesses lose big money due to down time, reputational damage and in some cases, even government fines (in worst cases where evidence that a business intentionally ignored or neglected their data security, victims of ransomware/cybercrime can even face jail time).
Imagine that, you’re the victim of a cyberattack and you have to pay the government fines on top of it all?!
Ransomware and cyberattacks happen, there is almost no way to avoid them 100% of the time. But, with a proper disaster recovery plan including regular data backups (on site, in the cloud and off site) you can quickly and calmly restore your business data and win against cybercrime.
Don’t just accept anyone’s word when it comes to verifying your backups though. You should be sure that whoever is maintaining your backups and disaster recovery is running regular tests and providing you proof of valid backups. You should also run a demo scenario at least twice a year to test how long it would take you to be back up and running in the event of a breach or equipment failure.
4. Employee Cybersecurity Training Is Key To Your Defense
Cyber security is constantly changing and new attack strategies show up regularly. The one thing that shouldn’t change for you though, is your commitment to ongoing employee training.
After all, the #1 threat to your office network security is actually your employees! The staff are the people who will accidentally visit an infected site, click a bad link, download a file with a virus etc. and the only way to help stop those behaviors/accidents is through education and proper training.
A good employee training program will offer ongoing training and support. It may also score and rank your employees/office based on performance etc.
At Andromeda, we offer our clients an employee cyber security training in an online program. This allows employees to go at their own pace and complete training in the office or on the go. This solution provides weekly tech tips, training videos, micro quizzes, individual employee risk scores and more.
Make sure to look into training if your organization isn’t already offering this to employees. This really is a must have solution to protect your office.
These are only 4 tips you can use to improve security at the office. There are many more but if you cover these bases you have a great start.
If you have any questions related to cybersecurity or IT at the office, give our team a call at (815) 836-0030 or send a message to Contact@WeNetwork.com. We are always here to help you!
The post 4 Cybersecurity Tips For Business Owners & Managers appeared first on Andromeda Technology Solutions.Capital One Data Breach Puts Millions At Risk Aug 08, 2019
Another week, another massive data breach.
In this case, Capital One was the target when an unknown individual gained access to the company's servers.
The breach was detected by an independent security researcher, who contacted Capital One on July 19th. Apparently, the hacker gained access via a server configuration vulnerability.
Upon being made aware of the issue, Capital One addressed it immediately, which cut the hacker off from the data. At this time, it is not believed that the hacker has sold the data he was able to collect, but the investigation is ongoing.
While this breach isn't the largest in American history, the scope and scale is still staggering.� More than one million Americans and six million Canadians have been impacted by it. That includes more than a million Canadians that saw their social insurance numbers accessed.
"This information included personal information Capital One routinely collects at the time it receives credit card applications, including names, addresses, zip codes/postal codes, phone numbers, email addresses, dates of birth, and self-reported income.� Beyond the credit card application data, the individual also obtained portions of credit card customer data, including: Customer status data, (e.g., credit scores, credit limits, balances, payment history, contact information, and fragments of transaction data) from a total of 23 days during 2016, 2017, and 2018."
In addition to more than a million Canadian social insurance numbers being exposed, the hacker also gained access to some 140,000 American social security numbers and over 80,000 bank account numbers.
If there's a silver lining here, it is the fact that the US Attorney's Office for the Western Distract of Washington said it had arrested a "former Seattle technology company software engineer" in relation to the breach.� If that proves to be true, then they apparently got him before he had time to post and sell the data on the Dark Web.
If you are a Capital One customer, or if you've applied for a Capital One card or loan between 2005 and 2019, know that your data may have been among the records compromised.