What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Oak Lawn, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere Mar 30, 2020
For many businesses, the flexibility to work-from-home (WFH) is a great perk for employees. Studies even show that employees that have the option to work remote show higher productivity and job satisfaction.
There are many benefits to remote workforce but there can also be struggles/challenges for leaders and managers trying to maintain culture, productivity and a team environment.
We’ve put together a list of our favorite tools to help us get the job done in house or from home.
Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere
1 Microsoft Office 365 for Business
This stack of Software as a Service (SaaS) products allows your team to utilize classic programs like Microsoft Word, Excel, PowerPoint and more in new ways.
Office 365 also opens the doors for your team to utilize cloud storage/collab tools like OneDrive and SharePoint. Files saved to this software can be accessed at home, on the go, in the office or anywhere with an internet connection.
2 Microsoft Teams
This product is included with Office 365 but deserves its own section because of all the different things it sets your team up to do including:
- Individual and team-based IMs
- Live collaboration with Microsoft documents inside of the Teams tool
- Audio & Video calls
- Screen share
- Add on apps for even more productivity boosts
3 Zoom Video & Web Conferencing
Zoom is one of the leading web/video conferencing tools on the market. With free and multiple paid options, it is likely you can find a solution to fit the needs of your organization and your business.
Some of our favorite features in Zoom include:
- Personal meeting room to start a meeting any time
- Outlook integrations for easy schedule
- Webinar capabilities with panel, hosts, Q&A, chat etc.
- Video and/or Audio calls
- Mobile App
Slack is one of the leading direct communication tools for business. You can message teammates directly; create group chats and you can also communicate in channels. With seemingly endless add-ons and extensions, Slack is a leader when it comes to connecting teams.
Andromeda Technology Solutions recently transitioned from Slack to Microsoft Teams for our own internal communications but some of the features we loved in Slack include:
- Direct messaging
- Audio/Video calling
- Channels for group needs
- Easy integration of apps
- Custom emojis for fun
Trello is a neat tool that helps with project management and tracking. You can use it for personal projects or teams to manage workflows, status and many things in between. This is also another tool you can use with a free version to test out and see what works for your team.
Our favorite Trello features:
- Easy to user interface with drag & drop ‘cards’
- Easy upload multiple types of media – docs, links, photos etc.
- Individual/Group task assignment
- Mobile application
- Labels and tags for organization
Basecamp is a project and team management tool used by all kinds of organizations and teams globally. This one tool can help you organize, communicate and collaborate on multiple projects while keeping all the info you need in one space. You can even give clients access to Basecamp so that they can communicate and keep up to date on status of your team.
Our Web Design team uses Basecamp daily to move projects along.
Some of their favorite features include:
- To-do Lists
- Message Boards
- Scheduling tool
- Document & File storage
- Group chat
Zapier is one of the industry leaders in connecting web apps for automation. And since you’re team is getting tons done on-the-go, you’ll want to check out all the ways this tool can simplify your workflows and help your team work more efficiently. Zapier connects the apps you use every day and helps cut down busy work.
Additionally, Zapier knows what it means to work remote, they boast a 100% remote workforce with over 200 teammates working all over the globe.
A connection from one software to another via Zapier is called a Zap. You can check out 2000+ zaps and the tool here
Finding the right mix of tools is as individualized as the job. We hope these suggestions help you to create an environment that is productive and satisfying. If you would like to discuss your unique situation, give us a call at (815) 836-0030 or email our team.
The post Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere appeared first on Andromeda Technology Solutions.HOW YOU CAN PROTECT YOURSELF FROM THE PERSONAL AND PROFESSIONAL LOSSES RELATED TO DATA THEFT & THE DARK WEB May 31, 2019
We’ve spent some time over the last two months dedicating our articles to the Dark Web. Specifically, what it is and how your information is stolen and sold on the elusive Dark Web.
Part 1 – What Is The Dark Web & Why It Matters To You
Part 2 – 5 Ways Your Information Gets On The Dark Web
In this final article in our three part series, we thought it would be valuable to introduce our readers to some of the popular strategies and tools used both professionally and personally to reduce risk and protect you from losses related to data theft and the Dark Web.
One of the things we make sure to talk about with our clients in regard to cyber security and the Dark Web is that no matter how secure you make yourself and your business, these criminals are always going to come up with something new. It’s what they do.
With that in mind, there are still things you can do and one tool that you should put in place as your failsafe against all cybercrime and data theft.
How To Protect Yourself From The Dark Web
Identity Theft Protection
You invest time and money into data security at the office, but what do you do to make sure that your personal data is secure?
Personal data is very valuable to hackers and criminals. They can use it to steal your identity, open up lines of credit, purchase goods and more.
This isn’t a new story . . .
According to the Department of Justice, the average identity theft victim incurs over $1300 in personal damages. Not to mention reputational damage, time, stress and credit damages.
Because of how big of an issue personal identity theft is, there are services available that monitor your personal information for suspicious activity.
Services like LifeLock, IDWatchdog or IdentityForce are available to you among many others.
These services provide monitoring tools and alerts so when a criminal gets ahold of your info and attempts to use it, you are alerted and can cut them off before the damage is done. Some of them also provide insurance as well.
Andromeda doesn’t provide consumer solutions for identity theft protection but these services are a great asset to you for your personal protections.
Password Management Service
Password management is a necessity when it comes to keeping track of and maintaining strong passwords.
As you probably know, you want to have a unique password for every account you login to. So that means you should have a different password for Facebook, your personal email, your professional email, your primary bank account, any other bank accounts, Netflix . . . you get the idea.
On top of making sure your passwords are different, you should also make sure that they are STRONG.
- No Personal/Guessable Phrases
- Both Upper and Lower cases
- At least 8 Characters
- Include numbers
- Include other characters – !@#$%&
Do you think that you’d be able to keep track of all of your passwords if each one were unique? Do you think that you’d be able to keep track of them AND change them every 90 days (at a minimum)?
If you answered no, you aren’t alone.
That is why so many people use the same passwords across many accounts.
But that is also how a hacker can get access to your Facebook or Gmail password and then log in to your bank account.
To avoid this, get your hands on a professional password management solution.
There are a lot of options out there and they offer different features. Some are free and some are subscription based.
If you want a great comparison of the leading options, check out this side by side comparison from PCMag here.
Add Cyber Security Tools to Your Data Security Arsenal
The previous two tools are great for protecting you both personally and professionally but Andromeda specializes in protecting and service your business so of course, we need to pay attention to professional tools too.
In respect to cyber security and your business, there are many different tools you need in place. Things like a professional firewall solution, spam filtering and professional anti-virus software (NOT Freeware) are the basics. Nonetheless, there are added layers of security you should request from your IT Service Provider.
Some of these might include:
- Professional Disaster Recovery/Data Backup & Recovery Solutions
- Dual Authentication Software
- Patch and Update Management (we recommend weekly updates)
- Employee Cyber Security Training
These are just a few things you can have a professional technology partner handle for your business. Once you have these in place, you’ll be more secure and hopefully you’ll sleep a little better knowing you are proactively fighting off the criminals who want to ruin your day, interrupt (or even destroy) your business and steal your data.
Dark Web Monitoring Services
The Dark Web is an area of the web most people can’t or don’t regularly access. As discussed in previous articles, the Dark Web is an area where cyber criminals go to sell and purchase digital credentials (email addresses, passwords, personal information).
You won’t know a criminal has access to this data or whether they are using it against you until it is too late.
Unfortunately, with all of the different ways hackers and criminals can steal your data (Read our previous article for more on that – here), it is pretty much impossible to guarantee your data will NEVER be breached.
You should invest in password management, superior cyber security tools and identity theft monitoring. All of those services and tools will build up a strong defense system. However, you want to make sure that you are also proactively defending yourself from the attacks and strategies of tomorrow. You want to make sure you are defending yourself from the threats that haven’t hit the market just yet.
A tool that can help you defend yourself in this way is a Dark Web Monitoring Service.
In a nutshell, this tool scans the Dark Web for your businesses domain.
When an email address with your domain is found, an alert is sent out to your technology partner and appropriate actions are taken.
Password information changes before a criminal can get into your network and compromise data.
Andromeda Technology Solutions provides Dark Web Monitoring services to clients. We would love to discuss how we can help secure your info before compromise turns into catastrophe.
If you’re interested in taking a look at your current cyber security solutions and figuring out whether you are truly protected, give us a call or send us an email at Contact@WeNetwork.com. Mention this article when you contact our team and you’ll receive special pricing.
Interested in reading more? Check out:
Part 1 Part 2
The post HOW YOU CAN PROTECT YOURSELF FROM THE PERSONAL AND PROFESSIONAL LOSSES RELATED TO DATA THEFT & THE DARK WEB appeared first on Andromeda Technology Solutions.Intel Steps Up Game With CPU-Level Malware Protection Jun 26, 2020
Tech companies both big and small are always looking for new ways to protect their customers from the threat of malware.While that's not something that hardware vendors are known for, Intel has leapt into the fray with a recent announcement.
Their planned "Tiger Lake" mobile processers will offer CPU-level malware protection features.
Tom Garrison is Intel's VP & General Manager of Client Security Strategy and Initiatives.
Tom had this to say about the planned features:
"Intel CET is designed to protect against the misuse of legitimate code through control-flow hijacking attacks--widely used techniques in large classes of Malware...Intel has been actively collaborating with Microsoft and other industry partners to address control-flow hijacking by using Intel's CET technology to augment previous software-only control-flow integrity solutions."
Specifically, Intel's CET provides two new capabilities to help guard against control-flow hijacking malware: Indirect Branch Tracking (IBT) and Shadow Stack (SS). Collectively, these two new tools work by defeating malware designed to use ROP (Return Oriented Programming), JOP (Jump Oriented Programming) and COP (Call Oriented Programming).
"The significance of Intel CET is that it is built into the microarchitecture and available across the family of products with that core...While Intel vPro platforms with Intel Hardware Shield already meet and exceed the security requirements for Secure-core PCs, Intel CET further extends advanced threat protection capabilities....when used properly by software, [it] is a bit step in helping prevent exploits from hijacking the control-flow transfer instructions."
As mentioned, the new capabilities will initially roll out for mobile processors, but the company has plans in the work to expand the microarchitecture into desktop and server platforms as well.
This is good news and we're excited to see the hardware's capabilities in action. Of course, it remains to be seen how effective the new protections will be, but industry experts are cautiously optimistic.