What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Oak Lawn, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 Teams Updates You Might Have Missed & How To Use Or Access Them Aug 28, 2020
Microsoft Teams helps professionals connect and stay productive by bringing all documentation, communication and collaboration into one space. If you are like us, most of your day-to-day communication and activity is somehow tied to Microsoft Teams. Like many other software as a service programs, Teams users benefit from real-time product updates and feature rollouts. That means that the software responds to user needs and is constantly being updated with new features.
Here are the awesome new features that have been added to your Teams app that you might not have heard about.
1 New Meeting and Call Pop-outs – When you join a call/meeting in the desktop app, it will pop out into a secondary window instead of confining your meeting to the main Teams interface. This allows you to have a meeting on one screen and the full Teams app open on another screen etc. It should be noted though, to use this Teams setting, you must turn it on in your general settings.
2 Book appointments with Bookings. The Bookings app inside Teams is an easy way to schedule virtual appointments. You can manage multiple calendars, as well as communications with internal and external attendees, from a single source. The virtual appointments are then held via Microsoft Teams Meetings.
3 Raise your hand in a meeting. This is especially handy when you have a large gathering and don’t want to interrupt the speaker. You let people know you have something to say with the new raise hand feature in Teams. While in a meeting, select the hand icon in your control bar. This will highlight your hand icon on your video feed to let the rest of the attendees know that you’d like to speak. Once you have been allowed to share, you just click the icon again to lower your hand.
If your team is ready to start using the full Office 365 suite of products and you need a partner to help implement it at your office, give us a call and we can help manage the process and installation.
The post 3 Teams Updates You Might Have Missed & How To Use Or Access Them appeared first on Andromeda Technology Solutions.Password Quick Tips – 6 Do’s & Don’ts Oct 30, 2020
Of course, cyber security and are hot topics, but many of you mentioned that you are interested in quick tips you can follow or use yourself.
You ask – we deliver.
Without further ado – check out these 6 quick tips for best password security practices
- Create passwords with multiple cases, symbols and numbers. Just be sure to avoid passwords such as “123456”, “qwerty”, “football”, “princess” or “password” – some of the most common passwords according to SplashData.
- Don’t create a password based on personal details such as your birth date, an anniversary, phone number, social security number etc. While not everyone may know these details about you, they are among the first a cybercriminal or evildoer will attempt when trying to hack your account. Even worse, if your password data is compromised, imagine what a cybercriminal could do with that social security information if it was exposed.
- Avoid using the same password on multiple sites. We get it, remembering different passwords for all of your different sites and needs is difficult. It is important to create something unique for every login you maintain. Remember, if a hacker gets ahold of your password for one account, the first thing they will do is try that bad boy on bank accounts, social media, emails and anywhere else they can to grab sensitive information or even your hard earned money. (Don’t worry about remembering all the different passwords, we cover that below.)
- Change your passwords regularly. We suggest changing passwords every 90 days. This can be a pain but if you maintain this practice you make getting into your accounts that much harder.
- Do Not keep a list of your passwords on your computer. Keeping a list of passwords is dangerous in any format. You open yourself up to great risk in doing so. The worst method for this is keeping a list of your passwords in a file on your computer. Instead, keep a list of each site and next to it write a specific clue that will only make sense to you. This can help jog your memory without spilling the beans if someone stumbles upon the file. (Or let a password manager create passwords for you and store them so you have them all in one place – see below.)
- Use Dual Authentication. Many apps and sites now offer dual authentication as an added security measure. Once you login to your account, you will be prompted for a code (either one you create or a randomly generated code). You put this code into the site as a second proof of your identity. This feature greatly reduces if not eliminates the likelihood of someone breaking into your accounts.
Password protection is difficult. The average Joe has anywhere from 20-200 passwords. We recognize that is a big gap but even memorizing 20 different passwords is a difficult task. With that said, we would like to provide you with a few useful tools that can free up your memory and manage your password security for you.
There are a variety of password managers on the market. We have used and enjoyed LastPass which comes with a free and premium subscription as well as an app for your phone. If you want to check out a variety of password managers and how they stack up – PC Magazine has rated them for you here.
Password Security Tests
Platforms and websites do exist that will check the security of your password. There are even some websites out there that will tell you how long a hacker would have to spend to crack your code. Check out our recommended tool here.
Email Alias Tools
We’ve found an interesting tool that can help you keep track of your passwords but also creates aliases for your email address. This is useful because without your email address, a password is essentially useless. Now, of course you don’t want someone to have your password at all but this also helps you keep your inbox clear of spam and unwanted mail.
Any of these tools can help you out. If you have any questions feel free to reach the Andromeda Team Today!
The post Password Quick Tips – 6 Do’s & Don’ts appeared first on Andromeda Technology Solutions.Update Adobe Acrobat Reader To Patch Security Issue Nov 12, 2020
A lot of people have a complicated relationship with Adobe Acrobat reader.
On the one hand, it's an undeniably useful piece of software and one of the most widely installed and used on the planet.
There's simply no better and more convenient way to view PDFs, no matter what kind of device you're using.
On the other hand, the Acrobat Reader is notoriously riddled with bugs and security flaws, and Adobe is forever playing defense. They're gamely trying to patch each new issue as it is discovered. Recently, the company released a major patch that addresses a total of fourteen different security flaws, with ten of the fourteen being rated as either critical or important.
Here's a quick overview of the flaws that are addressed by the latest patch:
- CVE-2020-24435 - Critical - Arbitrary Code Execution
- CVE-2020-24433 - Important - Local Privilege Escalation
- CVE-2020-24439 - Moderate - Minimal (defense in depth) Fix
- CVE-2020-24429 - Important - Local Privilege Escalation
- CVE-2020-24427 - Important - Improper Information Disclosure
- CVE-2020-24431 - Important - Dynamic Library Injection
- CVE-2020-24436 - Critical - Arbitrary Code Execution
- CVE-2020-24426 - Moderate - Improper Information Disclosure
- CVE-2020-24434 - Moderate - Improper Information Disclosure
- CVE-2020-24428 - Important - Local Privilege Escalation
- CVE-2020-24430 - Critical - Arbitrary Code Execution
- CVE-2020-24437 - Critical - Arbitrary Code Execution
- And CVE-2020-24438 - Moderate - Improper Information Disclosure
Needless to say, this is a big, important patch. Even if you don't normally make Acrobat Reader updates a priority, this should be an exception to that rule. The faster you get all copies of the software updated on your network, the safer and more secure your system will be.
Hopefully, the day will come when Adobe can stop playing defense and the pace of newly discovered security issues will begin to slow to a trickle. Until that happens though, kudos to Adobe for their fast action and continued efforts to plug the security holes in their widely used Reader software.