What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Service Coordinator(SC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for North Aurora, IL Businesses:
What A Few Of Our Clients Have To Say
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Why Good Camera Systems Need Great IT Pros May 15, 2017
Would you be OK with a criminal or competitor watching you and your office via your own CCTV security cameras . . . ?
Didn’t think so.
Security and camera systems, like many other technologies, are becoming more and more integrated within IT networks and infrastructure. This is great for ease of use, capabilities and increased protections. However, it can also open up additional avenues and risks for your company if managed incorrectly.
Imagine all the information someone could snag with limited access to your CCTV system.
You wouldn’t trust your IT to “some guy” (at least we hope not). You should give the same respect to your security systems. It may be a good idea to buy a system from Costco or Amazon. But those off brand systems are easily hacked and they may carry pre-installed malware. Just last year a slew of security camera systems purchased on Amazon were found to be infected and could be hijacked by hackers to access data and camera footage illegally.
In almost all cases, some part of your security camera system needs an IT professional involved to finish the job and configured correctly. You can either trust the camera guy as he fumbles his way around your network, potentially leaving easily accessed holes in your protection, or try to get the camera guy and your IT guy to coordinate and work together (what we call a scheduling nightmare). Or, you can hire a professional technology services firm that does both.
Why Chose Andromeda’s Security Cameras?
Andromeda understands the intricate relationships security technologies have with your IT. We have specialized technicians in each area. They work together with a vast understanding of the security that both your CCTV system and your network need. Also, because we sell only professional grade hardware and software (Honeywell) the chance of a hack on these pieces is much less than the cheaper no-name brands.
Security threats are everywhere these days. You don’t need to make yourself more vulnerable. Do not create a gaping hole in your enterprise via the very thing that is there to help protect you. Reach out to our team today if you are considering any security projects. We ensure that the solution you choose is right for your business needs, but most importantly, we make sure it is installed correctly and you are protected.
The post Why Good Camera Systems Need Great IT Pros appeared first on Andromeda Technology Solutions.Andromeda’s Top Windows 10 Tips & Tricks for Increased Productivity and Ease of Use Mar 30, 2018
In our business and personal lives, we’re all racing to fit 26 hours into a 24 hour day.
Any tip or trick that shaves off time and saves a few seconds can pay off big time in the long run.
We recently did a poll around the Andromeda office to grab some of our favorite tricks and tips that save time, keep us organized and help with overall productivity.
We kept this list specific to Windows 10 but many of these tricks and features will work on older versions of Windows as well.
So – without further ado –
Andromeda’s Top Windows 10 Tips & Tricks for Increased Productivity and Ease of Use:
The snip tool is very useful when you want to grab a photo or screen shot of a specific element on your screen but don’t want to capture your entire screen.
This is a pre-installed app you can find in your start menu.
For more information on exactly how to use this function check out this helpful article.
Built In Search with Windows Key
There are a lot of different commands that begin with the ‘Windows Key’ (See above for photo example). We will dive into a few of those later but our staff thought that the built in search tool deserved its own mention.
Simply hit the Windows Key and start typing out what you are looking for. This helps avoid searching and clicking around through files.
For example hit your Windows Key and start typing any program you have installed. For our example, type in iTunes then press the Enter key.
iTunes will start automatically.
Mark Up Feature in Windows Edge
There are many different web browsers out there and most people have their favorite. Windows 10 has their own web browser called Windows Edge (an update to the classic Internet Explorer).
Once you open up a web browser with Windows Edge, locate the Mark Up Feature in the top right hand corner (highlighted below):
Once you click this feature you will notice a purple navigation bar at the top of your screen. You can now markup web pages for whatever purposes you like on any tablet or device with writing capabilities.
Pin Popular Apps to Taskbar
Windows 10 tries to make it as easy as possible to access your favorite applications and software. You can create desktop shortcuts but another accessibility option is pinning commonly used apps to your Taskbar.
Simply locate the app you are looking for and right click on it. You’ll see an option for “Add to Taskbar”. Select that and you are good to go.
This is a great way to make that Snip Tool we mentioned above more accessible.
Start Menu Organization
Some users dislike the Windows 10 start menu – but it has some great organization capabilities.
Similar to pinning apps to your Taskbar as described above, you can pin programs to your start menu. Additionally, you can group applications and software together for quick navigation.
This is all done via drag and drop. Simply click on the program you want, drag it to the right and drop it where you want.
For heavy computer users, brightness settings can cause eye strain and can even contribute to difficulty falling asleep at night.
This is because our computer screens (tablets and smartphones included) emit ‘blue light’. This blue light can be harsh on the eyes over time and messes with your natural sleep rhythms in some cases.
If you’re interested in turning on the Night Light function you can find it in the display settings menu.
“Hot Keys” are just another form of shortcut you can use to perform different functions quickly with only your keyboard.
Depending on your job and needs, you may use some, many, none or all of them (there are a ton).
Here are a few of our favorites for you to try.
Windows + L – Lock your screen
Windows + D – Show Desktop
Windows + Tab – Open Windows between Virtual Desktops
Alt + Tab – Cycle through open apps/windows
Ctrl + Z – Undo
Ctrl + X – Cut
Ctrl + V – Paste
Ctrl + C – Copy
Ctrl + A – Select All
For a more extensive list of Hot Keys check out this article from Windows Central.
We hope you found this article helpful and if you have a favorite shortcut that wasn’t listed, please let us know!
The post Andromeda’s Top Windows 10 Tips & Tricks for Increased Productivity and Ease of Use appeared first on Andromeda Technology Solutions.Video Embedding Feature In MS Word Has Security Vulnerability� Nov 10, 2018
Researchers have discovered a security flaw in MS Office 2016 and older versions that leave the door open to hackers who can take advantage of it to run malicious code on a target computer.
This latest hack exploits a flaw in the software's online video option, which allows users to embed a YouTube video via link inside the document.� The problem is that when the link is pasted into a Word document, the software automatically generates an HTML embed script which is executed when the thumbnail image of the video is clicked on inside the document.
Word contains a file called "document.xml" which is a default file used by the program to generate the code to embed the video.� It's a trivial matter to edit this file, only requiring removing the originally inserted URL and replacing it with a malicious one that would get executed by the IE Download Manager.
Alternately, a hacker could simply create a legitimate-looking Word document, insert a poisoned link into it, then send it to a target.� If the target clicked the link, whatever malicious code the hacker has staged at the other end would run.
The researchers reported the bug to Microsoft, but the company made no response and refused to acknowledge it as a security vulnerability.� After 90 days, the team made their findings public in hopes of spurring the company into action.
This did prompt a response from the company, but their response was simply that they had no intention of addressing the issue as the software is properly interpreting HTML as designed.
That's apparently the company's final word on the matter, so if your business is in the habit of using word documents with embedded videos for any purpose, be mindful of this exploit.� It could easily be used against you.