What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Naperville, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Andromeda Technology Solutions Awarded as Top IT Services Company in Illinois by Clutch Sep 21, 2020
Andromeda Technology Solutions provides full IT support and IT managed services for phone systems, website and SEO development, access control, security cameras, and integrated office security for businesses. We believe technology should just work – simple as that. Our team works daily to help our clients get more out of their technology to increase productivity, get rid of constant break/fix issues, and to provide proactive guidance for technology in the office.
Clutch is a B2B market research firm that connects service providers and buyers through data and verified research. Central to this process is client reviews. In their unique process, analysts have spoken directly with many of our clients and learned more about the services we provided. With an overall 4.7 rating, we’ve seen strong results from Clutch’s extensive research process. We are thrilled to be ranked highly on Clutch as a top IT management service in 2020.
Our clients’ participation made this award possible, and we want to thank them for their time and honest feedback. Below are excerpts from recent reviews:
“They have done a great job of communicating with us about all aspects of the project.” –CMO, Clear Spring Healthcare
“They’ve been great to work with.” –Director of IT, Family Health Network
“We have never had a problem that they weren’t able to find a solution for.” –Head of Comms, Digital Marketing & Social Media Public PR Company
Thank you to everyone who has contributed to our success as a company. We look forward to helping many more businesses in the Chicagoland area.
The post Andromeda Technology Solutions Awarded as Top IT Services Company in Illinois by Clutch appeared first on Andromeda Technology Solutions.3 Teams Updates You Might Have Missed & How To Use Or Access Them Aug 28, 2020
Microsoft Teams helps professionals connect and stay productive by bringing all documentation, communication and collaboration into one space. If you are like us, most of your day-to-day communication and activity is somehow tied to Microsoft Teams. Like many other software as a service programs, Teams users benefit from real-time product updates and feature rollouts. That means that the software responds to user needs and is constantly being updated with new features.
Here are the awesome new features that have been added to your Teams app that you might not have heard about.
1 New Meeting and Call Pop-outs – When you join a call/meeting in the desktop app, it will pop out into a secondary window instead of confining your meeting to the main Teams interface. This allows you to have a meeting on one screen and the full Teams app open on another screen etc. It should be noted though, to use this Teams setting, you must turn it on in your general settings.
2 Book appointments with Bookings. The Bookings app inside Teams is an easy way to schedule virtual appointments. You can manage multiple calendars, as well as communications with internal and external attendees, from a single source. The virtual appointments are then held via Microsoft Teams Meetings.
3 Raise your hand in a meeting. This is especially handy when you have a large gathering and don’t want to interrupt the speaker. You let people know you have something to say with the new raise hand feature in Teams. While in a meeting, select the hand icon in your control bar. This will highlight your hand icon on your video feed to let the rest of the attendees know that you’d like to speak. Once you have been allowed to share, you just click the icon again to lower your hand.
If your team is ready to start using the full Office 365 suite of products and you need a partner to help implement it at your office, give us a call and we can help manage the process and installation.
The post 3 Teams Updates You Might Have Missed & How To Use Or Access Them appeared first on Andromeda Technology Solutions.Recent iOS Update Addresses A Number of Security Vulnerabilities Nov 21, 2020
If you use an Apple device running iOS, then you'll want to update to the latest version (14.2) immediately.
In the latest update, Apple has patched a trio of 'Zero Day Vulnerabilities' known to have been used by hackers to exploit unpatched systems.
The three issues addressed are as follows:
CVE-2020-27930 - This issue is a remote code execution flaw in the iOS FontParser that allows attackers to execute commands arbitrarily, passing them through this gateway.
CVE-2020-27932 - This is a privilege escalation issue in the kernel of iOS that allows an attacker to run malicious code with kernel-level privileges.
CVE-2020-27950 - This one is a memory leak in the iOS kernel that allows an attacker to retrieve content from any iOS device's kernel memory.
The three flaws have been chained together in attacks against vulnerable system, and collectively, they allow an attacker to take complete control of any vulnerable device.
The fixes for the issues described above are also available for iPadOS, with the release of version 14.2, and watchOS 5.3.8, 6.2.9, and 7.1. If you have an older generation iPhone, you can also make sure you're protected by downloading iOS version 12.4.9.
These issues appear to be related to a trio of recently discovered and patched flaws in ChromeOS and a single Zero Day issue found in Windows 10. According to Shane Huntley, the Director of Google's Threat Analysis Group, none of the recently discovered issues had anything to do with any sort of election targeting. Although as is the case with issues like these, Google declined to provide specific details about how these attacks work or exactly who was targeted.
Zero Day Vulnerabilities are about as serious as they come, so even if you're not normally in a big rush to update your system, you should make an exception in this case. Kudos to Google for launching the Zero Day project, and to Apple for their fast action in addressing these recently discovered issues and patching them in a bid to help keep their users safe. That's how it's done.