What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for McHenry, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 ways cloud computing helps the environment Apr 08, 2020
Celebrating Earth Day serves as a reminder of how fragile our planet is and how important it is to protect it. With a few simple changes to the way we use technology solutions at work, we can help make a big impact.
Did you know that just switching to cloud computing can help the environment? It’s true!
3 ways cloud computing helps the environment…
1. Energy Conservation.
No onsite servers can save businesses on energy usage. This is important because when you consume less power, you reduce the number of toxic fumes released by power plants, conserve the earth’s natural resources, and protect ecosystems from destruction.
Ask your technology providers about their cloud environments to learn more about different techniques these businesses take to ensure green practices in cloud computing.
2. Work Anywhere, Anytime.
When you place your work, projects, and data on the cloud it allows you and your staff to be able to work from anywhere at anytime* without driving back to the office. This saves on travel to and from the office which decreases emissions, and increases productivity.
3. Allows For A Paperless Workspace.
The cloud empowers your team to print fewer documents and collaborate using SaaS (Software as a Service) tools – meaning less paper wasted by staff. Additionally, less printing means you will use less ink and most offices won’t be upset about double cost savings here!
Have a great Earth Day and smile because you just helped save the environment.
*Some cloud solutions require an active internet connection to work
The post 3 ways cloud computing helps the environment appeared first on Andromeda Technology Solutions.Importance of Segmenting Your Network in Manufacturing and Logistics Jul 17, 2020
There are likely many kinds of devices and many different elements that makeup the unique network infrastructure at your manufacturing, logistics, transportation or distribution (MLTD) business. You probably have many of the standard devices we see across most of our IT clients – firewalls, routers, access points, switches etc.
Not to mention any connected devices related to your production, staging or shipping processes.
In recent years, the MLTD industries have been heavy targets for cybercrime and cybercriminals. This has been largely attributed to the way these businesses use technology and the fact that many businesses in these industries are leaning on older systems and technologies that are specific to their business models.
Criminals have caught onto this issue and are attacking known weak points, disrupting production, and grinding businesses to a halt.
One important step you can take to defend against this is to segment your networks and add layers to protect the different networks of your business.
What does it mean to segment my network?
Essentially, all this means is separating different groups or functions at your business into different networks so that you can control them individually.
The most common network segmentation we perform and encounter in the MLTD market is between the operations network (back office) and the production network (on ‘the floor’ of your facility) and the BYOD Network (for guests and staff devices).
Why do I want to segment my network?
Segmenting your network helps to keep all of the appropriate activities in their appropriate lanes. For instance, you don’t want your employees surfing the web on their cell phones on the same network that your primary business functions on.
Imagine an employee accidentally clicked a bad link and infected/shut down the whole network – you’d likely want this to happen in an area that didn’t impact the entire business. Instead, if you segment properly, the impact would be restricted to the BYOD or Guest network and your employees couldn’t use WIFI on their personal devices until you got things cleaned up.
Now, imagine this same example hits your back office. An employee opens an email and unknowingly gets infected with ransomware. That ransomware now spreads throughout the office and all PCs are down. With proper network segmentation, you have an added layer that will help protect your production floor from being infected. With a good <<business continuity plan – Link to that other article on business continuity>> your team can work on resolving the issues in the office but the production network would not be impacted.
The post Importance of Segmenting Your Network in Manufacturing and Logistics appeared first on Andromeda Technology Solutions.Ecommerce Platform X-Cart Hit By Ransomware Caused Outage Nov 18, 2020
Do you sell goods and services directly from your company's website? Do you use X-Cart to do it?
If you answered yes to both of those questions, you may have had some issues with your sales platform.
Thankfully, the issues now seem to have been resolved, but according to the software vendor that makes X-Cart, the issue stemmed from a ransomware attack the company recently suffered. It brought down customer stores that were hosted on the company's platform.
While few details are known at this point, the issue seems to have arisen when attackers exploited a vulnerability in some third-party software that allowed them to gain access to X-Cart's store hosting system. Jeff Cohen is the VP of Marketing for Seller Labs, which is the company that produced X-Cart.
Cohen had this to say about the matter:
"We have identified what we believed to have been the vulnerability but do not wish to disclose the name until its confirmed by our security firm."
Reading between the lines of this statement, it appears that the investigation into the matter is still ongoing. However, apparently the attackers encrypted a small number of X-Cart's servers, which was enough to grind the system to a halt. Of interest, the hackers did not demand a ransom, nor provide any way for Seller Labs to communicate with them, so the company restored their servers from recent backups.
Not all stores were impacted evenly. Some went offline completely, while others simply reported issues with sending email alerts. In any case, Seller Labs moved quickly to restore service and the outage lasted only a few days. Unfortunately, a few days is a very long time, and some of X-Cart's customers are not happy, nor are they satisfied with the rather limited information the company has provided to this point. This prompted them to band together and serve Seller Labs with a Class Action lawsuit.
Everything seems to be back to normal at this point, but if your company was impacted, it pays to be aware of the pending lawsuit and consider how you might wish to proceed.