Meet Our Clients
We have extensive experience in all aspects of networking:
- Managed IT Services Support in Chicagoland
- Computer LANs
- Computer WANs
- Computer VPNs
- Computer Network Switches
- Data Backup/Business Continuity
- Data Network and Voice Wiring
- Wireless Networks
- Remote Access
- Multiple Locations
- Web/Email Hosting
We can implement and maintain every part of your business network.
If you need:
- Managed IT Services Support in Matteson, IL (60443)
- Data Network Setups & Cloud Services in Chicagoland
- Computer Networking in Matteson,IL
- IT Tech Support in Matteson, IL (60443)
- Install Servers, Firewalls, Data Security in Matteson,IL
- Internet Network Setup in Chicagoland
- Firewall Network Security in Illinois
- Remote Office data networks in Matteson, IL (60443)
...this is where you
need to be!
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Your Company Laptop Was Stolen – Now What? May 29, 2018
It’s another Tuesday in the airport, and you just cleared the TSA line and went to the pretzel shop for a quick bite before you catch your plane. You sit your laptop down to get a straw, and the next second…your laptop is gone. It’s not in sight, nor is the thief who stole it.
At first you’re confused, then the confusion starts to fade away and you realize that this wasn’t just a personal laptop. It was your work computer and had company files, sensitive information and access to company data that definitely doesn’t belong in anyone else’s hands.
But what do you do?
What To Do When You Can’t Find Your Stolen Laptop
Stolen Laptop Step 1: Get in touch with your IT team
Whether you outsource, have internal IT staff or a mixture of both, your first step is to alert your IT support teams of the incident. Time is critical on this.
Even if you have a password on your laptop, which will likely prevent the thief from immediately having access to your private documents. It won’t stop someone removing the hard drive from your laptop and connecting it to another computer. Suddenly your hard drive is sitting there, ready to browse – just like any other folder or drive letter.
Your IT Staff/Vendor should be installing encryption and remote management software on all remote devices. With proper encryption, your data is secure AND with remote management, your IT staff can wipe the stolen laptop before any damage is done.
Without this encryption software and remote management, you’d be forced to report any theft like this as a data breach. That means the government knows about it, your employees need to be made aware and worst of all – you have to alert clients.
This is why in this instance, you call your tech staff first.
Stolen Laptop Step 2: Contact the Police and file a report
The next best thing to do in situations like this is to immediately file a police report for the stolen laptop. Having a police case number can help with any insurance and/or recovery endeavors that come up. Plus, having a police report can help catch the criminal who stole your sensitive devices.
Stolen Laptop Step 3: Change Your Passwords
If you don’t have encryption and even if you do – it is smart to change passwords to all personal, professional and financial accounts. Additionally if you used this computer to pay bills, check banking information or for any type of financial transactions, you’ll want to make sure to check those accounts.
Stolen Laptop Step 4: Recover Your data on another device
This step also involves your IT staff/company. Hopefully you’re IT pros have all of your company data backed up and readily available. It is important that you synch your portable devices regularly so that in ANY incident of failure or theft, you can be restored quickly without too much interruption.
To make sure that you’re covered on this front, we’d suggest requesting regular tests of your backups anyway. That way, no matter the issue, you know your data is secured, backed up AND ready to deploy in an emergency or urgent situation.
There are many steps you’ll want to take after a theft occurs but with proactive IT support you won’t have nearly as many headaches to deal with.
These things happen more often than you’d think too.
On average a laptop is stolen every 53 seconds!
So – take the following actions and get ahead of the issue before a stolen laptop happens.
- Find out if your company’s remote devices are encrypted with the ability to wipe all data on command
- Make sure that you train employees with remote devices not to leave them unattended and to lock them in the trunk of their cars instead of leaving them in a front or backseat.
- When travelling put your laptop on the TSA conveyer belt last – that way it is less likely to remain unattended.
- Look into your company backups and business continuity protocols.
- How often are they tested?
- How often are remote users synching and backing up data?
- How long will it take to restore a PC when you need it?
Our team is here to help you set up and manage any of the technical details listed above.
In fact, fill out the form below or call the office to receive 10% off of your initial setup fees for our remote encryption software!
Just mention the code “Encrypt4Me” when you call (815) 836-0030 or fill out the form below.
The post Your Company Laptop Was Stolen – Now What? appeared first on Andromeda Technology Solutions.Andromeda’s Top Windows 10 Tips & Tricks for Increased Productivity and Ease of Use Mar 30, 2018
In our business and personal lives, we’re all racing to fit 26 hours into a 24 hour day.
Any tip or trick that shaves off time and saves a few seconds can pay off big time in the long run.
We recently did a poll around the Andromeda office to grab some of our favorite tricks and tips that save time, keep us organized and help with overall productivity.
We kept this list specific to Windows 10 but many of these tricks and features will work on older versions of Windows as well.
So – without further ado –
Andromeda’s Top Windows 10 Tips & Tricks for Increased Productivity and Ease of Use:
The snip tool is very useful when you want to grab a photo or screen shot of a specific element on your screen but don’t want to capture your entire screen.
This is a pre-installed app you can find in your start menu.
For more information on exactly how to use this function check out this helpful article.
Built In Search with Windows Key
There are a lot of different commands that begin with the ‘Windows Key’ (See above for photo example). We will dive into a few of those later but our staff thought that the built in search tool deserved its own mention.
Simply hit the Windows Key and start typing out what you are looking for. This helps avoid searching and clicking around through files.
For example hit your Windows Key and start typing any program you have installed. For our example, type in iTunes then press the Enter key.
iTunes will start automatically.
Mark Up Feature in Windows Edge
There are many different web browsers out there and most people have their favorite. Windows 10 has their own web browser called Windows Edge (an update to the classic Internet Explorer).
Once you open up a web browser with Windows Edge, locate the Mark Up Feature in the top right hand corner (highlighted below):
Once you click this feature you will notice a purple navigation bar at the top of your screen. You can now markup web pages for whatever purposes you like on any tablet or device with writing capabilities.
Pin Popular Apps to Taskbar
Windows 10 tries to make it as easy as possible to access your favorite applications and software. You can create desktop shortcuts but another accessibility option is pinning commonly used apps to your Taskbar.
Simply locate the app you are looking for and right click on it. You’ll see an option for “Add to Taskbar”. Select that and you are good to go.
This is a great way to make that Snip Tool we mentioned above more accessible.
Start Menu Organization
Some users dislike the Windows 10 start menu – but it has some great organization capabilities.
Similar to pinning apps to your Taskbar as described above, you can pin programs to your start menu. Additionally, you can group applications and software together for quick navigation.
This is all done via drag and drop. Simply click on the program you want, drag it to the right and drop it where you want.
For heavy computer users, brightness settings can cause eye strain and can even contribute to difficulty falling asleep at night.
This is because our computer screens (tablets and smartphones included) emit ‘blue light’. This blue light can be harsh on the eyes over time and messes with your natural sleep rhythms in some cases.
If you’re interested in turning on the Night Light function you can find it in the display settings menu.
“Hot Keys” are just another form of shortcut you can use to perform different functions quickly with only your keyboard.
Depending on your job and needs, you may use some, many, none or all of them (there are a ton).
Here are a few of our favorites for you to try.
Windows + L – Lock your screen
Windows + D – Show Desktop
Windows + Tab – Open Windows between Virtual Desktops
Alt + Tab – Cycle through open apps/windows
Ctrl + Z – Undo
Ctrl + X – Cut
Ctrl + V – Paste
Ctrl + C – Copy
Ctrl + A – Select All
For a more extensive list of Hot Keys check out this article from Windows Central.
We hope you found this article helpful and if you have a favorite shortcut that wasn’t listed, please let us know!
The post Andromeda’s Top Windows 10 Tips & Tricks for Increased Productivity and Ease of Use appeared first on Andromeda Technology Solutions.Latest IPhone Update Syncs Messages Across All Devices Jun 07, 2018
If you use Apple products, you may have noticed an annoying "feature".� If you're using the messaging app on your phone and texting someone and then you move to your Mac and access the same program there, the conversation you were having on your phone isn't present.� The two devices are messaging islands that can't reliably communicate with each other. Since they can't, you can't start a conversation on one device and then pick it up later on another.
True, Apple fans have found workarounds for the issue, but these are far less than perfect.
There's good news, though.� As of the latest iPhone update, your phone will now synchronize your messages across all Apple devices you own.
It's a small thing, but you'd be amazed at how often it matters.� Back in the "good ol' days" most people just had one computer they used for everything.� We no longer live in that world.� Today, there are more active smartphones than there are people living on the planet, and the smartphone is just one of the many computing devices we use.
The advent of cloud-based technologies made accessing data across multiple devices possible, allowing you to work seamlessly on the same project with whatever device you have in hand at the moment. However, some things (like messaging) have been impossible, or at least highly inconvenient to access across multiple devices. That is, until now.
Granted, this improvement won't change the world, but it will serve to make your world more seamless, convenient, and efficient. That makes it worth talking about.
In a lot of ways, the upgrade is like tabbed browsing.� Until you start using it, you cannot fully appreciate just how awesome it is. By the time you realize how great it is, you're hooked and can't imagine messaging any other way.� Kudos to Apple for an excellent enhancement!