What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Lockport, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
HOW YOU CAN PROTECT YOURSELF FROM THE PERSONAL AND PROFESSIONAL LOSSES RELATED TO DATA THEFT & THE DARK WEB May 31, 2019
We’ve spent some time over the last two months dedicating our articles to the Dark Web. Specifically, what it is and how your information is stolen and sold on the elusive Dark Web.
Part 1 – What Is The Dark Web & Why It Matters To You
Part 2 – 5 Ways Your Information Gets On The Dark Web
In this final article in our three part series, we thought it would be valuable to introduce our readers to some of the popular strategies and tools used both professionally and personally to reduce risk and protect you from losses related to data theft and the Dark Web.
One of the things we make sure to talk about with our clients in regard to cyber security and the Dark Web is that no matter how secure you make yourself and your business, these criminals are always going to come up with something new. It’s what they do.
With that in mind, there are still things you can do and one tool that you should put in place as your failsafe against all cybercrime and data theft.
How To Protect Yourself From The Dark Web
Identity Theft Protection
You invest time and money into data security at the office, but what do you do to make sure that your personal data is secure?
Personal data is very valuable to hackers and criminals. They can use it to steal your identity, open up lines of credit, purchase goods and more.
This isn’t a new story . . .
According to the Department of Justice, the average identity theft victim incurs over $1300 in personal damages. Not to mention reputational damage, time, stress and credit damages.
Because of how big of an issue personal identity theft is, there are services available that monitor your personal information for suspicious activity.
Services like LifeLock, IDWatchdog or IdentityForce are available to you among many others.
These services provide monitoring tools and alerts so when a criminal gets ahold of your info and attempts to use it, you are alerted and can cut them off before the damage is done. Some of them also provide insurance as well.
Andromeda doesn’t provide consumer solutions for identity theft protection but these services are a great asset to you for your personal protections.
Password Management Service
Password management is a necessity when it comes to keeping track of and maintaining strong passwords.
As you probably know, you want to have a unique password for every account you login to. So that means you should have a different password for Facebook, your personal email, your professional email, your primary bank account, any other bank accounts, Netflix . . . you get the idea.
On top of making sure your passwords are different, you should also make sure that they are STRONG.
- No Personal/Guessable Phrases
- Both Upper and Lower cases
- At least 8 Characters
- Include numbers
- Include other characters – !@#$%&
Do you think that you’d be able to keep track of all of your passwords if each one were unique? Do you think that you’d be able to keep track of them AND change them every 90 days (at a minimum)?
If you answered no, you aren’t alone.
That is why so many people use the same passwords across many accounts.
But that is also how a hacker can get access to your Facebook or Gmail password and then log in to your bank account.
To avoid this, get your hands on a professional password management solution.
There are a lot of options out there and they offer different features. Some are free and some are subscription based.
If you want a great comparison of the leading options, check out this side by side comparison from PCMag here.
Add Cyber Security Tools to Your Data Security Arsenal
The previous two tools are great for protecting you both personally and professionally but Andromeda specializes in protecting and service your business so of course, we need to pay attention to professional tools too.
In respect to cyber security and your business, there are many different tools you need in place. Things like a professional firewall solution, spam filtering and professional anti-virus software (NOT Freeware) are the basics. Nonetheless, there are added layers of security you should request from your IT Service Provider.
Some of these might include:
- Professional Disaster Recovery/Data Backup & Recovery Solutions
- Dual Authentication Software
- Patch and Update Management (we recommend weekly updates)
- Employee Cyber Security Training
These are just a few things you can have a professional technology partner handle for your business. Once you have these in place, you’ll be more secure and hopefully you’ll sleep a little better knowing you are proactively fighting off the criminals who want to ruin your day, interrupt (or even destroy) your business and steal your data.
Dark Web Monitoring Services
The Dark Web is an area of the web most people can’t or don’t regularly access. As discussed in previous articles, the Dark Web is an area where cyber criminals go to sell and purchase digital credentials (email addresses, passwords, personal information).
You won’t know a criminal has access to this data or whether they are using it against you until it is too late.
Unfortunately, with all of the different ways hackers and criminals can steal your data (Read our previous article for more on that – here), it is pretty much impossible to guarantee your data will NEVER be breached.
You should invest in password management, superior cyber security tools and identity theft monitoring. All of those services and tools will build up a strong defense system. However, you want to make sure that you are also proactively defending yourself from the attacks and strategies of tomorrow. You want to make sure you are defending yourself from the threats that haven’t hit the market just yet.
A tool that can help you defend yourself in this way is a Dark Web Monitoring Service.
In a nutshell, this tool scans the Dark Web for your businesses domain.
When an email address with your domain is found, an alert is sent out to your technology partner and appropriate actions are taken.
Password information changes before a criminal can get into your network and compromise data.
Andromeda Technology Solutions provides Dark Web Monitoring services to clients. We would love to discuss how we can help secure your info before compromise turns into catastrophe.
If you’re interested in taking a look at your current cyber security solutions and figuring out whether you are truly protected, give us a call or send us an email at Contact@WeNetwork.com. Mention this article when you contact our team and you’ll receive special pricing.
Interested in reading more? Check out:
Part 1 Part 2
The post HOW YOU CAN PROTECT YOURSELF FROM THE PERSONAL AND PROFESSIONAL LOSSES RELATED TO DATA THEFT & THE DARK WEB appeared first on Andromeda Technology Solutions.9 FAQs About Office 365 Nov 04, 2019
When you are trying to decide which programs to purchase for your business, it is important to understand all the benefits of each. Office 365 has so many built in conveniences it is hard to picture any other option coming close.
Here are the 9 most frequently asked questions and answers about Microsoft Office 365 to help you make the best decision for your business:
1. What is the difference between Office 2019 and Office 365?
In Office 365 Business Premium, you get both the cloud and desktop versions of classic Office applications: Word, Excel, PowerPoint, Outlook, Publisher, and Access which will work on various devices (PC, Mac, iOS and Android to name a few). Additional programs/features from applications like OneNote, OneDrive and SharePoint are also included.
Along with new applications, Office 365 allows users to receive the most up to date features and software in “real time”. This means that your cloud applications are updated automatically as Microsoft rolls out updates.
It should be mentioned though, that desktop versions of the O365 suite are updated alongside regular Windows updates. So, those updates occur as your IT team updates your workstations. For Andromeda Managed IT Services clients, this happens weekly.
2. How does live collaboration work in Office 365?
A great productivity boost comes with live collaboration in Office 365. Multiple teammates can open the same document at the same time to work together.
Additionally, you can chat with teammates during editing to keep teammates on the same page. This can be done directly in the documents themselves or using Microsoft’s application Microsoft Teams.
3. Do I need an internet connection to run Office 365?
For Office 365 Business Premium and Enterprise licenses, internet access is required to install and activate all the latest releases of the applications. Once completed, you can download desktop versions of your Office Applications to use both on and offline.
NOTE: The Office 365 Business Essentials subscription includes ONLY cloud–based versions of the Microsoft Office Suite. This subscription does require internet access to use.
4. What security features does Office 365 include?
Office 365 has more than 1,000 security and privacy features available for use. Office 365 offers Advanced Threat Protection to guard your business against some of the sophisticated phishing and ransomware attacks designed to harm your business. Office 365 also includes compliance options/features to help ensure your business meets industry compliance. For more information on specific compliance and security features straight from Microsoft, you can go here.
5. How much OneDrive storage space do I get with my subscription?
By default, 1TB of storage is included with OneDrive. Added storage is available for purchase.
6. Do I have control of my documents with an Office 365 subscription?
Yes. You own and manage all your own documents. You can choose to store them online in OneDrive or locally to your computer or even direct to other Office 365 applications.
If you ever chose to cancel your Office 365 Subscription, make sure to have all staff save any documents in their OneDrive or other applications to a physical drive. You can also purchase OneDrive storage separately, but it is best to consult your IT team on the best solution for your business.
7. Are my documents stored in OneDrive available offline?
Yes. You can access OneDrive files both online and offline. The local offline files will take up some space on your machine but an internet connection is not required. You can also have what is called “on demand” settings enabled that will save certain files locally and others in the cloud as you choose.
If you are working offline, save your changes before exiting your program and OneDrive will update your files in the cloud once you reconnect to the internet.
8. Do the applications work the same on the computer as on my mobile phone?
The answer to this is really a yes and no. Office 365 has desktop, cloud and mobile versions of applications available. They all function the same. Meaning word is still going to create word documents and you will have most functions/features available across all devices.
The difference in functionality comes out in the way you use the applications on different devices. For instance, Word on your mobile device looks slightly different than on desktop, but this is to help with usability.
9. If I need help with my Office 365 set-up, who can I call?
Andromeda Technology Solutions has an entire team of experts in Installing and managing your Office 365 applications and permissions. Give us a call to help with any questions, and we will answer your questions or send out someone to solve your computer issues.
The post 9 FAQs About Office 365 appeared first on Andromeda Technology Solutions.Over 1 Billion Android Devices No Longer Get Security Updates Mar 26, 2020
According to the latest statistics, there are more than 2.5 billion Android devices in use around the world. That's a lot of devices by any reckoning. According to statistics gathered by Consumer Watchdog Which?, more than a billion of those devices are no longer receiving security updates.
That is scary. That puts an awful lot of devices at grave risk.
The reason is much simpler than you might expect. According to Google's data, some 40 percent of the Android devices in use today are running Android 6 or earlier. Those versions of the operating system are out of support and no longer getting security updates at all.
It begs the question then, what version of the Android OS are you running.? If you don't know, it pays to pull your phone out right now, go into your system settings and find out. If you're running 6.0 or earlier, it's well past time for an upgrade.
When smartphones first came out, people traded up to the latest and greatest model every year. These days, that's much less common. People are simply holding onto their phones for significantly longer periods of time than they used to. That's having the side effect that long before they upgrade, their phone stops getting security updates, which puts them and their data at increased risk.
It's something most people just don't think much about, sadly. If you're in that camp, we urge you to check your phone right now while you're still thinking about it. If you're running an older version of the operating system, download the latest and greatest, which is Android 10.
Nobody thinks they'll ever be the victim of identity theft until it happens, and by then, of course, it's much too late. Check your phone. You'll be glad you did.