What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Service Coordinator(SC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
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AndroPedia Tech Library
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Password Quick Tips – 6 Do’s And Don’ts Oct 02, 2017
We’ve been polling our readers recently for topics of interest. Of course, cyber security and ransomware are hot topics but many of you mentioned that you are interested in quick tips you can follow or use yourself.
You ask – we deliver.
Without further ado – check out these 6 quick tips for best password practices
- Create passwords with multiple cases, symbols and numbers. Just be sure to avoid passwords such as “123456”, “qwerty”, “football”, “princess” or “password” – some of the most common passwords in 2016 according to SplashData.
- Don’t create a password based on personal details such as your birth date, an anniversary, phone number, social security number etc. While not everyone may know these details about you, they are among the first a cybercriminal or evildoer will attempt when trying to hack your account. Even worse, if your password data is compromised, imagine what a cybercriminal could do with that social security information if it was exposed.
- Avoid using the same password on multiple sites. We get it, remembering different passwords for all of your different sites and needs is difficult. It is important to create something unique for every login you maintain. Remember, if a hacker gets ahold of your password for one account, the first thing they will do is try that bad boy on bank accounts, social media, emails and anywhere else they can to grab sensitive information or even your hard earned money.
- Change your passwords regularly. We suggest changing passwords every 90 days. This can be a pain but if you maintain this practice you make getting into your accounts that much harder.
- Do Not keep a list of your passwords on your computer. Keeping a list of passwords is dangerous in any format. You open yourself up to great risk in doing so. The worst method for this is keeping a list of your passwords in a file on your computer. Instead, keep a list of each site and next to it write a specific clue that will only make sense to you. This can help jog your memory without spilling the beans if someone stumbles upon the file.
- Use Dual Authentication. Many apps and sites now offer dual authentication as an added security measure. Once you login to your account, you will be prompted for a code (either one you create or a randomly generated code). You put this code into the site as a second proof of your identity. This feature greatly reduces if not eliminates the likelihood of someone breaking into your accounts.
Password protection is difficult. The average Joe has anywhere from 20-200 passwords. We recognize that is a big gap but even memorizing 20 different passwords is a difficult task. With that said, we would like to provide you with a few useful tools that can free up your memory and manage your password security for you.
There are a variety of password managers on the market. We have used and enjoyed LastPass which comes with a free and premium subscription as well as an app for your phone. If you want to check out a variety of password managers and how they stack up – PC Magazine released their “Best Password Managers of 2017” earlier this month.
Password Security Tests
Platforms and websites do exist that will check the security of your password. There are even some websites out there that will tell you how long a hacker would have to spend to crack your code. Check out our recommended tool here .
Email Alias Tools
We’ve found an interesting tool that can help you keep track of your passwords but also creates aliases for your email address. This is useful because without your email address, a password is essentially useless. Now, of course you don’t want someone to have your password at all but this also helps you keep your inbox clear of spam and unwanted mail.
Any of these tools can help you out. If you have any questions feel free to reach the Andromeda Team Today!
The post Password Quick Tips – 6 Do’s And Don’ts appeared first on Andromeda Technology Solutions.Your Company Laptop Was Stolen – Now What? May 29, 2018
It’s another Tuesday in the airport, and you just cleared the TSA line and went to the pretzel shop for a quick bite before you catch your plane. You sit your laptop down to get a straw, and the next second…your laptop is gone. It’s not in sight, nor is the thief who stole it.
At first you’re confused, then the confusion starts to fade away and you realize that this wasn’t just a personal laptop. It was your work computer and had company files, sensitive information and access to company data that definitely doesn’t belong in anyone else’s hands.
But what do you do?
What To Do When You Can’t Find Your Stolen Laptop
Stolen Laptop Step 1: Get in touch with your IT team
Whether you outsource, have internal IT staff or a mixture of both, your first step is to alert your IT support teams of the incident. Time is critical on this.
Even if you have a password on your laptop, which will likely prevent the thief from immediately having access to your private documents. It won’t stop someone removing the hard drive from your laptop and connecting it to another computer. Suddenly your hard drive is sitting there, ready to browse – just like any other folder or drive letter.
Your IT Staff/Vendor should be installing encryption and remote management software on all remote devices. With proper encryption, your data is secure AND with remote management, your IT staff can wipe the stolen laptop before any damage is done.
Without this encryption software and remote management, you’d be forced to report any theft like this as a data breach. That means the government knows about it, your employees need to be made aware and worst of all – you have to alert clients.
This is why in this instance, you call your tech staff first.
Stolen Laptop Step 2: Contact the Police and file a report
The next best thing to do in situations like this is to immediately file a police report for the stolen laptop. Having a police case number can help with any insurance and/or recovery endeavors that come up. Plus, having a police report can help catch the criminal who stole your sensitive devices.
Stolen Laptop Step 3: Change Your Passwords
If you don’t have encryption and even if you do – it is smart to change passwords to all personal, professional and financial accounts. Additionally if you used this computer to pay bills, check banking information or for any type of financial transactions, you’ll want to make sure to check those accounts.
Stolen Laptop Step 4: Recover Your data on another device
This step also involves your IT staff/company. Hopefully you’re IT pros have all of your company data backed up and readily available. It is important that you synch your portable devices regularly so that in ANY incident of failure or theft, you can be restored quickly without too much interruption.
To make sure that you’re covered on this front, we’d suggest requesting regular tests of your backups anyway. That way, no matter the issue, you know your data is secured, backed up AND ready to deploy in an emergency or urgent situation.
There are many steps you’ll want to take after a theft occurs but with proactive IT support you won’t have nearly as many headaches to deal with.
These things happen more often than you’d think too.
On average a laptop is stolen every 53 seconds!
So – take the following actions and get ahead of the issue before a stolen laptop happens.
- Find out if your company’s remote devices are encrypted with the ability to wipe all data on command
- Make sure that you train employees with remote devices not to leave them unattended and to lock them in the trunk of their cars instead of leaving them in a front or backseat.
- When travelling put your laptop on the TSA conveyer belt last – that way it is less likely to remain unattended.
- Look into your company backups and business continuity protocols.
- How often are they tested?
- How often are remote users synching and backing up data?
- How long will it take to restore a PC when you need it?
Our team is here to help you set up and manage any of the technical details listed above.
In fact, fill out the form below or call the office to receive 10% off of your initial setup fees for our remote encryption software!
Just mention the code “Encrypt4Me” when you call (815) 836-0030 or fill out the form below.
The post Your Company Laptop Was Stolen – Now What? appeared first on Andromeda Technology Solutions.New Malware Is Coming Through Messaging Apps Mar 19, 2019
As if your stressed IT staff didn't have enough to deal with, there's a new threat to be on the lookout for.
Researchers at the antivirus company Avast have discovered a new strain of malware that can spread by way of Skype and Facebook Messenger spam messages. The malware, called "Rietspoof" is described as a multi-stage malware strain.
It was first discovered back in August of last year, and until recently, didn't raise any eyebrows because it was seldom used. That has now changed.� There's been a notable uptick in the number of instances of Rietspoof detected on the web.
As malware goes, Rietspoof by itself isn't all that threatening.� Its goal is merely to infect as many devices as possible, serving as a bridge between an infected device and a command and control server that allows other strains of malware to be systematically injected onto infected systems.
Rietspoof accomplishes this goal by placing a shortcut (LNK file) in the Windows Startup Folder. This is one of the critical folders that Avast and other major antivirus programs monitor rigorously. However, Rietspoof has managed to slip through the cracks, bypassing security checks because it is signed with legitimate certificates.
The malware's infection cycle consists of four discrete steps. Three of them are dedicated to establishing a Rietspoof beachhead on a target system, and the fourth is reserved for the downloading of more intrusive and destructive malware strains.
According to the research team that discovered it, since they first began tracking the malware, it has undergone a number of incremental changes. That lead them to the conclusion that Rietspoof is a work in progress and currently undergoing testing and further development.
Although it may have limited functionality now, that could very easily change as the hackers behind the code continue to modify it.� Be sure your IT staff is aware, and stay vigilant!