What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Kane County, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Andromeda Technology Solutions Awarded as Top IT Services Company in Illinois by Clutch Sep 21, 2020
Andromeda Technology Solutions provides full IT support and IT managed services for phone systems, website and SEO development, access control, security cameras, and integrated office security for businesses. We believe technology should just work – simple as that. Our team works daily to help our clients get more out of their technology to increase productivity, get rid of constant break/fix issues, and to provide proactive guidance for technology in the office.
Clutch is a B2B market research firm that connects service providers and buyers through data and verified research. Central to this process is client reviews. In their unique process, analysts have spoken directly with many of our clients and learned more about the services we provided. With an overall 4.7 rating, we’ve seen strong results from Clutch’s extensive research process. We are thrilled to be ranked highly on Clutch as a top IT management service in 2020.
Our clients’ participation made this award possible, and we want to thank them for their time and honest feedback. Below are excerpts from recent reviews:
“They have done a great job of communicating with us about all aspects of the project.” –CMO, Clear Spring Healthcare
“They’ve been great to work with.” –Director of IT, Family Health Network
“We have never had a problem that they weren’t able to find a solution for.” –Head of Comms, Digital Marketing & Social Media Public PR Company
Thank you to everyone who has contributed to our success as a company. We look forward to helping many more businesses in the Chicagoland area.
The post Andromeda Technology Solutions Awarded as Top IT Services Company in Illinois by Clutch appeared first on Andromeda Technology Solutions.Guidelines & Tips for Employees Working Remotely Mar 30, 2020
Working remotely, whether short-term or permanent comes with many perks, but it also poses many new risks for the security of your organization’s data. For example, if an employee-owned device (laptop, PC, etc.) is infected, that could compromise your business network as well.
We’ve developed a list of guidelines and tips to assist you as you prepare to work from home in a safe, functional work environment. Note, this list is intended for guidance and information purposes only. If you have any questions regarding these tips, please reach out to your supervisor or IT provider for additional information.
Guidelines & Tips
- Ensure that you have the ability to lock your devices (laptop, PC, etc.) and any business relevant information when not in use. Cable locks for laptops should be used when necessary. Laptops and devices should be locked out of sight and/or in the trunk if it must be left in a vehicle unattended
- Avoid using your personal devices for work-related business
- Safely perform conversations without visitors eavesdropping or shoulder surfing, especially while working in a mobile setting, such as a coffee shop
- Protect the data you are accessing by using a VPN to log into the company network, and ensure you are protecting data visible on your screen with a screen protector. This is especially critical for employees who are required to be HIPAA compliant, PCI compliant, etc.
- Restrict the use of devices containing business-relevant information. Do not let family members, friends, or anyone but yourself use company-owned devices or personal devices used for business purposes
- Use strong unique passwords on all your devices and accounts to prevent unauthorized access
- Change default Wi-Fi Router passwords
- Enable WPA-2 or higher encryption
- Ensure your local router firmware is up to date
- Limit the use of public Wi-Fi. Always use a VPN when connecting to public Wi-Fi. Never use public Wi-Fi to send sensitive information without a VPN
- Ensure all personal devices are secure with company-provided or personally owned antivirus and anti-malware software company
- Updated IoT device firmware (smart thermostats, surveillance cameras, etc.)
- Ensure default passwords are changed
- Ensure the software on all devices within your home network are kept up to date (corporate laptop, IOT devices such as cameras and smart thermostats, personal laptops/tablets, etc.)
- Review and follow corporate Bring Your Own Device (BYOD) and other relevant policies and procedures
- Remote Work Employee Awareness
- Be extremely cautious of email phishing scams
- Limit social media use
- Don’t reveal business itineraries, corporate info, daily routines, etc.
We provide this list of guidelines to assist you as you work from home. These tips are meant to facilitate a safe, functional work environment.
Note, this list is intended for guidance and information purposes only. If you have any questions regarding these tips, please reach out to your supervisor or IT provider for additional information. We are always here to assist in your transition in any way possible. Give us a call to pick up this conversation today (815) 836-0030 or email us.
The post Guidelines & Tips for Employees Working Remotely appeared first on Andromeda Technology Solutions.Microsoft Adds Lists To Their Teams Communication Platform Sep 19, 2020
One of the more common complaints people have about mobile devices is the fact that it's still harder than it should be to do certain kinds of work. Manipulating spreadsheets on a mobile device, for example, can be a lesson in frustration. If that's something you've experienced firsthand, and if you're a Microsoft 365 user (Microsoft Teams in particular), then the company's most recent announcement related to Teams is apt to make you smile.
The company has decided to make its new Microsoft Lists app available as an add-on to its Teams collaboration and video-conferencing app.
This change makes the new app available to all Microsoft 365 Commercial and Government Community users who make use of Teams. That makes it available to some 75 million users, according to statistics provided by the company.
Microsoft Lists is a team-based app for tracking information. Like a spreadsheet, data can be organized in rows and columns. The Lists app provides additional tweaks to make data manipulation and organization easier, making it a highly customizable collaboration tool.
Key capabilities of the new app include:
- All user actions on the list are audited and available in the security and compliance center.
- The ability to have a channel conversation about any list item
- All standard list features that you can access in SharePoint web, including view formatting, Quick Edit, export to Excel, sorting, filtering, column types, and the like
- Importing existing team lists as new tabs in the app
- New list creation, either from scratch, from templates, or from Excel table data. The aplp comes with eight standard templates and three industry specific ones (Loans, Incidents and Patients)
Ansuman Acharya, a Product Manager in Microsoft's Healthcare division had this to say about the move:
"The vision of the Lists app in Teams is to bring all the collaboration and communication modalities to lists and list items, so it is easy to get work done."
That's good news indeed, and a breath of fresh air for Office 365 users. Kudos to Microsoft for the change.