What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Service Coordinator(SC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Joliet, IL Businesses:
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AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Holy Big Brother! Google Location History: An All Knowing Function You Probably Didn’t Know You’ve Enabled Jul 31, 2017
Technology has changed our world forever. What’s the first thing you do before you get out of bed in the morning? Chances are it has something to do with your smartphone. These items open up worlds of possibilities but they can also bring issues and privacy conflicts with them. For this month’s IT article we bring you an article from our President and CEO Jeff Borello on the intersection of instant access (google) and user privacy (location sharing) – focusing on something called: Google Location History. Without further ado . . .
Holy Big Brother
Have you ever heard of Google Location History?
Yeah, me neither.
Let me start by saying I am not a guy that cares about intrusions on my privacy. I don’t care if the government is listening to my phone calls or reading my Emails. I figure I am not doing anything wrong – so if they are interested in my boring life – so be it. Especially if it helps them catch some bad guys.
Now, with that said, even I was a little freaked out when I discovered how much Google and my Google App know about my daily movements.
These days, almost everyone has a Google login and is quite often signed into their account – especially from a mobile device.
So, let’s play a little game. Where were you on January 17th at 4pm? You probably don’t remember, but if you have location services enabled on your device . . . Google does.
Google Location History is a comprehensive (and by that I mean every detail imaginable) history of places you have visited as tracked and logged by your smartphone’s GPS function. Besides being comprehensive, it also has a very long memory – like years.
Give this a try to see if Google Location History is enabled on your phone.
- From a desktop browser, go to Maps.google.com (from your phone you need to open the Google Maps App)
- Sign in to your Google account (if you aren’t already). Top right-hand corner will either show a Letter (first letter of your login) or a Sign In button.
- Click the 3-bar menu in the top left corner and select “Your Timeline”
- If you see some bar graph data there, click the bar for a given day shown from the last month.
- How long did it take you to get to work that day?
- Where did you have lunch?
- Did you walk anywhere during the day?
- Did you take any pictures? (Yes, those might be logged in there as well)
See a screenshot below of my recent trip to Nashville. Yep, lunch at Monell’s (great place BTW) from 12:25 to 2:06 and dinner at 9:14 at the Peg Leg Porker BBQ
Walking, driving, flying. It knows and records those differently.
So, the obvious question is why on earth would you want something this invasive turned on? The answer is convenience. As often is the case, to gain some convenience you need to give up some privacy.
It is this information that Google uses to help you throughout your day. It will inform you of traffic issues based on your travel habits and places you may visit often. The more information the system has on you, the more helpful an AI-powered app (Google Assistant) can be.
Okay, I have Google Location History turned on. Now what?
The good news is you do have control over this. If you aren’t comfortable being tracked, you can turn this feature off. From the Timeline there is an option to Pause that feature, which in effect disables it until you turn it back on. You can also delete your entire location history as well, or just delete individual entries if you wish.
Of course, as long as the GPS is enabled on your phone, there are still plenty of apps out there that could be tracking you. Only truly private solution is to disable the GPS completely (which probably causes you more issues than you think) or just leave your phone at home (yeah, right).
Is Google Location History too much an invasion on your privacy? That is for you to decide but at least now you’re aware you are under the microscope.
The post Holy Big Brother! Google Location History: An All Knowing Function You Probably Didn’t Know You’ve Enabled appeared first on Andromeda Technology Solutions.Why Good Camera Systems Need Great IT Pros May 15, 2017
Would you be OK with a criminal or competitor watching you and your office via your own CCTV security cameras . . . ?
Didn’t think so.
Security and camera systems, like many other technologies, are becoming more and more integrated within IT networks and infrastructure. This is great for ease of use, capabilities and increased protections. However, it can also open up additional avenues and risks for your company if managed incorrectly.
Imagine all the information someone could snag with limited access to your CCTV system.
You wouldn’t trust your IT to “some guy” (at least we hope not). You should give the same respect to your security systems. It may be a good idea to buy a system from Costco or Amazon. But those off brand systems are easily hacked and they may carry pre-installed malware. Just last year a slew of security camera systems purchased on Amazon were found to be infected and could be hijacked by hackers to access data and camera footage illegally.
In almost all cases, some part of your security camera system needs an IT professional involved to finish the job and configured correctly. You can either trust the camera guy as he fumbles his way around your network, potentially leaving easily accessed holes in your protection, or try to get the camera guy and your IT guy to coordinate and work together (what we call a scheduling nightmare). Or, you can hire a professional technology services firm that does both.
Why Chose Andromeda’s Security Cameras?
Andromeda understands the intricate relationships security technologies have with your IT. We have specialized technicians in each area. They work together with a vast understanding of the security that both your CCTV system and your network need. Also, because we sell only professional grade hardware and software (Honeywell) the chance of a hack on these pieces is much less than the cheaper no-name brands.
Security threats are everywhere these days. You don’t need to make yourself more vulnerable. Do not create a gaping hole in your enterprise via the very thing that is there to help protect you. Reach out to our team today if you are considering any security projects. We ensure that the solution you choose is right for your business needs, but most importantly, we make sure it is installed correctly and you are protected.
The post Why Good Camera Systems Need Great IT Pros appeared first on Andromeda Technology Solutions.Microsoft Fixes October Windows 10 Update Nov 30, 2018
As you probably heard, Microsoft's October update of Windows 10 was a bit of a disaster.� Sure, it updated your OS, but unfortunately for many users, it also deleted a variety of files. This prompted outrage from the company's massive user base.
Things would have been bad enough if the calamitous October update had been an isolated mis-step. Unfortunately, the last several of Microsoft's updates have been plagued with problems, which has caused the company to take a step back and reassess.
There's good news on a couple of different fronts.� First, Microsoft has just re-released the October update, and this time it updates the OS without deleting your files.� Second, the company has pledged to be more open about their Windows 10 development and testing process, which should help keep the company more accountable and provide a greater degree of transparency.
What we have learned from Microsoft so far is that they track their software using two key metrics: Initial quality and sustained quality.� Initial quality is a measure of the stability and reliability of an update.� A low score here indicates that something was missed in testing. Sustained quality is the reliability and effectiveness of the stream of updates that service each future release.
Obviously then, the last few of Microsoft's updates have suffered from relatively low initial quality, but the company maintains that overall, the trajectory of sustained quality is still quite good.
They pointed to two additional metrics they use to track overall customer satisfaction with the OS. The biggest of these is the "incident rate," which is the number of complaints logged with each new release.� This rate has declined steadily over the life of Windows 10 to this point, which supports the company's contention.� Even so, it's painfully obvious that something has been going wrong where Microsoft's testing is concerned.� Here's hoping the increased transparency will help in that regard.
In any case, the October update is once again available, and this time, it's safe to use.