What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Service Coordinator(SC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Homer Glen, IL Businesses:
What A Few Of Our Clients Have To Say
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 Ways Data Encryption Can Save You From Unnecessary Stress, Spending & Headaches Sep 04, 2017
When you think of data encryption, you might imagine top-secret files and espionage. Historically, militaries and governments protected messages and sensitive information using encryption. These days encryption has many more uses. And with hackers and cyber criminals constantly after your data, it is important that you make use of this security measure.
Encryption is defined as scrambling data or text to make it unreadable. This protects stored data and personal information from displaying to those without a proper clearance or key to decode that information. There are all kinds of pieces of information you have on file that a disgruntled employee or criminal could make use of:
- Home addresses
- Email Addresses
- Drivers Licenses
- Credit Card information
- Social Security Numbers
- Date of birth
- Medical history or records
- Financial information – routing numbers, account numbers etc.
Depending on your industry, this information may be subject to state and federal regulation, hefty fines and, in cases of negligence, even jailtime (we’re talking hundreds of thousands of dollars). Businesses close their doors over this stuff.
While employee training and proper cyber protocols are great at protecting you and your business from user error and data breach – encryption is an added layer of security every business benefits from.
3 Ways Data Encryption Can Save You From Unnecessary Stress, Spending & Headaches
- Encryption Saves Your Reputation – More and more employees are working on the go in 2017. With employees working from home, sales staff in the field and the hustle and bustle of every day, you don’t want to hold your employees back or decrease productivity by preventing devices from leaving the office. But imagine your employee runs into the neighborhood Starbucks and leaves their company laptop in their front seat. While they are ordering their venti latte, a criminal breaks into their car and steals their belongings – your laptop included. Now you’re out the hardware but more importantly, you have a criminal at large with sensitive data. If this data has any sensitive personally identifiable information (PII) on it, you are required to report the incident. Do you want your customers losing valuable trust in your company? In fact, this fear of reputational damage is the reason that three out of every four victims to ransomware, data breach or cyber-attack do not report the incident. Think back to 2013 when 41 million people found out Target compromised their sensitive data. You’d probably think twice about shopping there again if you were one of them. If the stolen laptop had been encrypted, you wouldn’t have to report an incident. The criminal would have no way of deciphering data on the equipment.
- Encryption Keeps Designated Information Private – Let’s bring this example back into your office for a moment. Even if you don’t keep sensitive customer information on file or process credit cards. You have personal information for employees on file: Performance reviews, social security numbers, salary information and more. You don’t need a hacker or even a disgruntled employee gaining access to these records. With encryption you can ensure that even if an employee accidentally or intentionally stumbles into an area they shouldn’t be, they can’t make sense of any of that information.
- Encryption Can Save You From The Unexpected – Whether a device goes missing from the office, is stolen from a front seat or possibly snatched by a disgruntled employee, you can’t have sensitive information at large. Your reputation aside, as mentioned earlier, these types of breaches can result in very large fines, prosecution and years in prison. Nobody needs that on their mind every night. With encryption you can rest easy that even in the wrong hands, your data can’t be manipulated or exposed. To take this a step further, certain encryption management tools have the ability to remotely disable and even wipe devices. This comes in handy in all of the examples we have described. So now, not only is the information on your device useless, but after your IT company takes necessary steps, the device shows nothing but the “blue screen of death”.
Encryption is a powerful tool. It is an incredibly useful and we would say necessary piece of your cyber security and data protection plan. It is important that you protect sensitive information. Even if you don’t want to believe it, there are criminals and people out there that would wreak havoc with that data if given the chance.
For more information on our encryption software and other cyber security training, protocols and plans, give us a call at (815) 836-0030.
And be sure to click here and explore our Unlimited Security Training Program. Over 80% of data breaches are a result of human error and the first step to prevention is education.
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The post 3 Ways Data Encryption Can Save You From Unnecessary Stress, Spending & Headaches appeared first on Andromeda Technology Solutions.To SSL or Not to SSL: What is HTTPs and Why it Matters to You Jan 12, 2018
2017 was a pretty eventful year for tech. Between the WannaCry ransomware virus, the data breach at Equifax and many other less famous incidents – one thing is for certain. 2017 was the year of cybersecurity and 2018 is expected to follow suit.
With cyber attacks on everyone’s mind and radar, businesses are starting to notice a shift in public perception when it comes to the companies they work with when it comes to data security. People want to feel safe – and they want to make sure that their information is safe, even on the web.
So while this has been a growing trend for a few years now, it is safe to say that moving forward, the trend has transformed into an expectation of security and protecting consumer data.
2018 is definitely the year of HTTPs.
What is HTTPs?
To understand what HTTPS means and how it works, you need to know a few definitions.
First – HTTP, HTTP stands for HyperText Transfer Protocol. Without diving too deep into the technical lingo, this is an application layer protocol. Basically, HTTP is the protocol that involves information sent between a browser (like google chrome) and a website itself. So if you were to interrupt that connection and intercept it, you’d see in plain text what was being communicated between the website and the browser.
This can be very dangerous in certain situations. For example, if you are purchasing goods on a website with a basic HTTP (basic meaning unsecured), your personal information like your address, credit card info and whatever else you submit can be intercepted and stolen.
Nobody wants this to occur – except the thieves – so HTTPs was introduced as a secure option.
Like HTTP, HTTPs stands for HyperText Transfer Protocol but it has an additional Security component; hence the “S”.
By adding additional security components, the language being transmitted between website and browser is encrypted and kept from being read by evil doers and criminals.
Another term you might hear thrown around regarding this security protocol is an SSL or Secure Socket Layer Certificate. Again, this is just another way of saying that your site has the technology in place to securely encrypt transactions between the website and browsers etc.
The types of SSL Certificates may vary, but their basic coding provides security and encryption.
You can always tell if a website is secure in a few different ways.
- https:// precedes the URL destination i.e. https://www.google.com
- A lock shows up in the leftmost corner of your navigation bar
- A green lock shows up in the leftmost corner of your navigation bar
Sounds pretty good, right?
There was a time when this added security feature was mainly used on websites that transfer personal information such as ecommerce, financial, medical, legal etc. but these days the added security of an SSL or HTTPs on your site is more of a standard.
It is something that savvy consumers look for to avoid vulnerability.
Now that we’ve gone through what this feature is and how it operates in respect to your website you might have some additional questions about whether this feature would benefit you. We’ve touched on a few of the most common topics below.
I’m Just A Small Business Website,
Why Should HTTPs Matter to Me?
An SSL Shows Your Customer Base You Care About Their Security
By adding an SSL certificate to your website, and turning it from HTTP to HTTPs, you are providing an extra level of security for your users. They know right away that your website is secure- that nothing they are viewing or how they are interacting on your website is being monitored or watched by a malicious entity. It shows that you care about your customer’s user experience – and that reflects highly upon your company brand.
It Actually Provides Additional Security Against Hackers
Having an SSL certificate installed on your website also helps protect your website from a possible breach or hacking attempt. The extra level of encryption provides an external wall that is harder for hackers to break and infect. So while you might not necessarily need one for the type of website your business uses – it does help you protect yourself against would-be attackers and saves you money on potential cleanup and patches once a website does get infected or breached.
HTTPs Help Improve Website Search Engine Rankings and Traffic
Having this added security installed on your website shows popular search engines like Google, Yahoo and Bing! that you take your user’s experience and security seriously. So seriously that they award your website with increased rankings.
And we all know higher rankings lead to more traffic which you hope leads to more clients/customers.
Google has been favoring websites with HTTPs for a few years now; however, after recent technology-related world events, they have doubled-down.
Starting this past October, websites that use a form or search tool on their website will not have a Not Secure warning when viewed on Google Chrome browser. The last thing you want your prospective clients to see when visiting your site is a message about poor security.
Google also has been blatantly favoring websites with HTTPs over HTTP. About have of all 1st page results on Google are websites with HTTPs, up over 30% since the end of 2016.
Failure to increase security on your site risks lower search rankings and even increases bounce rates. It is also proven that HTTP sites load slower, causing Google to penalize them for site speed as well. Overall, the industry is punishing sites that do not value security.
So, what should you take away from all of this?
An SSL does incur extra costs (but they are minimal) but failure to secure your website can cost you potential new customers, reduce website traffic and impact overall user experience.
Your IT partner or web hosting provider should have the necessary tools to help you with your website security. It should be fairly simple and won’t break your budget either.
Want to take the next step and convert to HTTPs but not sure how?
Andromeda has trained technicians and developers that are more than happy to help you with the conversion. Just give us a call to get started today!
The post To SSL or Not to SSL: What is HTTPs and Why it Matters to You appeared first on Andromeda Technology Solutions.Another Chrome Extension Is Stealing Passwords Sep 18, 2018
Do you use the Chrome browser extension for the MEGA file storage service? If you do, please read this article carefully. The official extension for that service has been compromised. It has been replaced with a malware version that has the capability to steal user login data for a number of popular websites, including Github, Google, Amazon, Microsoft and more.
The extension was compromised on September 4th, when an unknown attacker breached MEGA's Chrome Web Store account and uploaded the poisoned version of the extension. Any user who installs it is at risk of having their other login credentials stolen.
It gets worse. If you allow auto-updates, then the poisoned version of the extension would have automatically "updated" on your PC or smartphone when the malware was uploaded. Note that when the extension attempted to update, it would have asked users for elevated permissions. Those elevated permissions would allow the extension access to personal information, which is the mechanism by which the credentials are stolen.
The poisoned file was in place for a total of four hours before it was found, eradicated and replaced by a clean version (version 3.39.5).
According to MEGA:
"You are only affected if you had the MEGA Chrome extension installed at the time of the incident, auto update enabled, and you accepted the additional permission, or if you freshly installed version 3.39.4."
If you think there's even a chance you were impacted by this event, your best bet would be an across-the-board change of all your passwords, as there's no way to be sure which ones may have been compromised.
Two things to note here: The Firefox extension was not impacted. This applies only to chrome users who have the MEGA extension installed. Also, you should check your extension version number immediately to be sure you're not running version 3.39.4. If you are, uninstall it immediately and grab the clean version referenced above.