What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Hammond, IN Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 ways cloud computing helps the environment Apr 08, 2020
Celebrating Earth Day serves as a reminder of how fragile our planet is and how important it is to protect it. With a few simple changes to the way we use technology solutions at work, we can help make a big impact.
Did you know that just switching to cloud computing can help the environment? It’s true!
3 ways cloud computing helps the environment…
1. Energy Conservation.
No onsite servers can save businesses on energy usage. This is important because when you consume less power, you reduce the number of toxic fumes released by power plants, conserve the earth’s natural resources, and protect ecosystems from destruction.
Ask your technology providers about their cloud environments to learn more about different techniques these businesses take to ensure green practices in cloud computing.
2. Work Anywhere, Anytime.
When you place your work, projects, and data on the cloud it allows you and your staff to be able to work from anywhere at anytime* without driving back to the office. This saves on travel to and from the office which decreases emissions, and increases productivity.
3. Allows For A Paperless Workspace.
The cloud empowers your team to print fewer documents and collaborate using SaaS (Software as a Service) tools – meaning less paper wasted by staff. Additionally, less printing means you will use less ink and most offices won’t be upset about double cost savings here!
Have a great Earth Day and smile because you just helped save the environment.
*Some cloud solutions require an active internet connection to work
The post 3 ways cloud computing helps the environment appeared first on Andromeda Technology Solutions.Guidelines & Tips for Employees Working Remotely Mar 30, 2020
Working remotely, whether short-term or permanent comes with many perks, but it also poses many new risks for the security of your organization’s data. For example, if an employee-owned device (laptop, PC, etc.) is infected, that could compromise your business network as well.
We’ve developed a list of guidelines and tips to assist you as you prepare to work from home in a safe, functional work environment. Note, this list is intended for guidance and information purposes only. If you have any questions regarding these tips, please reach out to your supervisor or IT provider for additional information.
Guidelines & Tips
- Ensure that you have the ability to lock your devices (laptop, PC, etc.) and any business relevant information when not in use. Cable locks for laptops should be used when necessary. Laptops and devices should be locked out of sight and/or in the trunk if it must be left in a vehicle unattended
- Avoid using your personal devices for work-related business
- Safely perform conversations without visitors eavesdropping or shoulder surfing, especially while working in a mobile setting, such as a coffee shop
- Protect the data you are accessing by using a VPN to log into the company network, and ensure you are protecting data visible on your screen with a screen protector. This is especially critical for employees who are required to be HIPAA compliant, PCI compliant, etc.
- Restrict the use of devices containing business-relevant information. Do not let family members, friends, or anyone but yourself use company-owned devices or personal devices used for business purposes
- Use strong on all your devices and accounts to prevent unauthorized access
- Change default Wi-Fi Router passwords
- Enable WPA-2 or higher encryption
- Ensure your local router firmware is up to date
- Limit the use of public Wi-Fi. Always use a VPN when connecting to public Wi-Fi. Never use public Wi-Fi to send sensitive information without a VPN
- Ensure all personal devices are secure with company-provided or personally owned antivirus and anti-malware software company
- Updated IoT device firmware (smart thermostats, surveillance cameras, etc.)
- Ensure default passwords are changed
- Ensure the software on all devices within your home network are kept up to date (corporate laptop, IOT devices such as cameras and smart thermostats, personal laptops/tablets, etc.)
- Review and follow corporate Bring Your Own Device (BYOD) and other relevant policies and procedures
- Remote Work Employee Awareness
- Be extremely cautious of email phishing scams
- Limit social media use
- Don’t reveal business itineraries, corporate info, daily routines, etc.
We provide this list of guidelines to assist you as you work from home. These tips are meant to facilitate a safe, functional work environment.
Note, this list is intended for guidance and information purposes only. If you have any questions regarding these tips, please reach out to your supervisor or IT provider for additional information. We are always here to assist in your transition in any way possible. Give us a call to pick up this conversation today (815) 836-0030 or email us.
The post Guidelines & Tips for Employees Working Remotely appeared first on Andromeda Technology Solutions.Update Adobe Acrobat Reader To Patch Security Issue Nov 12, 2020
A lot of people have a complicated relationship with Adobe Acrobat reader.
On the one hand, it's an undeniably useful piece of software and one of the most widely installed and used on the planet.
There's simply no better and more convenient way to view PDFs, no matter what kind of device you're using.
On the other hand, the Acrobat Reader is notoriously riddled with bugs and security flaws, and Adobe is forever playing defense. They're gamely trying to patch each new issue as it is discovered. Recently, the company released a major patch that addresses a total of fourteen different security flaws, with ten of the fourteen being rated as either critical or important.
Here's a quick overview of the flaws that are addressed by the latest patch:
- CVE-2020-24435 - Critical - Arbitrary Code Execution
- CVE-2020-24433 - Important - Local Privilege Escalation
- CVE-2020-24439 - Moderate - Minimal (defense in depth) Fix
- CVE-2020-24429 - Important - Local Privilege Escalation
- CVE-2020-24427 - Important - Improper Information Disclosure
- CVE-2020-24431 - Important - Dynamic Library Injection
- CVE-2020-24436 - Critical - Arbitrary Code Execution
- CVE-2020-24426 - Moderate - Improper Information Disclosure
- CVE-2020-24434 - Moderate - Improper Information Disclosure
- CVE-2020-24428 - Important - Local Privilege Escalation
- CVE-2020-24430 - Critical - Arbitrary Code Execution
- CVE-2020-24437 - Critical - Arbitrary Code Execution
- And CVE-2020-24438 - Moderate - Improper Information Disclosure
Needless to say, this is a big, important patch. Even if you don't normally make Acrobat Reader updates a priority, this should be an exception to that rule. The faster you get all copies of the software updated on your network, the safer and more secure your system will be.
Hopefully, the day will come when Adobe can stop playing defense and the pace of newly discovered security issues will begin to slow to a trickle. Until that happens though, kudos to Adobe for their fast action and continued efforts to plug the security holes in their widely used Reader software.