What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Forest Park, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 ways cloud computing helps the environment Apr 08, 2020
Celebrating Earth Day serves as a reminder of how fragile our planet is and how important it is to protect it. With a few simple changes to the way we use technology solutions at work, we can help make a big impact.
Did you know that just switching to cloud computing can help the environment? It’s true!
3 ways cloud computing helps the environment…
1. Energy Conservation.
No onsite servers can save businesses on energy usage. This is important because when you consume less power, you reduce the number of toxic fumes released by power plants, conserve the earth’s natural resources, and protect ecosystems from destruction.
Ask your technology providers about their cloud environments to learn more about different techniques these businesses take to ensure green practices in cloud computing.
2. Work Anywhere, Anytime.
When you place your work, projects, and data on the cloud it allows you and your staff to be able to work from anywhere at anytime* without driving back to the office. This saves on travel to and from the office which decreases emissions, and increases productivity.
3. Allows For A Paperless Workspace.
The cloud empowers your team to print fewer documents and collaborate using SaaS (Software as a Service) tools – meaning less paper wasted by staff. Additionally, less printing means you will use less ink and most offices won’t be upset about double cost savings here!
Have a great Earth Day and smile because you just helped save the environment.
*Some cloud solutions require an active internet connection to work
The post 3 ways cloud computing helps the environment appeared first on Andromeda Technology Solutions.5 Cyber Security Features/Protocols Your Business Needs To Protect Against Scammers, Hackers & Cyber Criminals Jul 31, 2020
Sometimes it sounds like the news and cyber experts are on loop or a broken record. Every day there is a new report about cyber security, threats and the like. But while these stories and warnings may start to seem like white noise in the background, the threats are still here and they are very real.
The upside of all of this coverage and conversation is that business owners are wising up and with the topic of cyber security taking center stage, users and business owners alike are being more proactive when it comes to protecting and educating themselves.
In the spirit of education we’d like to dive a little deeper into 5 features/protocols you can set up at your office to beef up your IT Security.
Top 5 Cyber Security Features/Protocols
Multi Factor Authentication
This feature is nothing new but it is becoming more and more common across all kinds of accounts. Financial services, email, social media and other applications/accounts are making use of multi or dual factor authentication. Essentially you have a password and second form of identification to prove your identity. Sometimes this is a randomly generated code – think Facebook’s code generator.
Another type of multi or dual factor authentication uses biometric data for identity verification. Things like a fingerprint or a retina scan are examples of this type of security measure. In fact, last month we took a look at biometrics, integrated security and banking applications – read more about that.
An Employee Training Program
Statistically over 80% of all breaches and intrusions occur after an employee error. Clicking a link in an email, downloading a malicious file, visiting an infected website . . . there are so many ways this can happen and most of the time it isn’t intentional either. The best way to prevent this from happening is an ongoing security program for yourself and employees. A good program will have a varied focus: compliance standards for personal and customer info (commonly known as pii or personally identifiable information), strategies for recognizing and avoiding email scams, proper security protocols for best practices at the office and more. In 2017 Andromeda recognized this need and released our PII Protection/Cyber Security Training Program. See full details here.
Business Grade Firewall
A good firewall is your first defense against intrusion. With proper intrusion detection and intrusion prevention settings you arm yourself against cyber criminals and hackers. On top of that, a business grade firewall solution is an important piece of hardware when you want to set up public and private networks. You definitely don’t want guests at your building or passersby accessing company documents or networks because of low cyber security protocols.
Regularly Scheduled Updates/Patching
New viruses and threats hit the market every day. On top of that, hackers and criminals discover new vulnerabilities almost as fast as developers can protect against them. This is why keeping up to date and on top of patching and updates is so important. For instance, the WannaCry virus everyone heard so much about this year took advantage of a vulnerability that had already been addressed by a Windows patch. If companies had proactively updated and maintained their updates/patches, they wouldn’t have been as vulnerable to an attack.
This ties into both firewall protocols and employee training but of course, the fewer random emails that make it into your employee inboxes, the fewer links and files you need to worry about employee’s (or even yourself) clicking on. A professional spam tool can be configured to your liking and can do a whole lot to prevent content from making it to those that might accidentally infect your network. See the photos below for a few examples of emails we protect customers from on a daily basis.
As always, Andromeda is here to help you protect yourself and your business from these ongoing threats. Take the first step today and sign up for a cyber security audit with our team of experts.
The post 5 Cyber Security Features/Protocols Your Business Needs To Protect Against Scammers, Hackers & Cyber Criminals appeared first on Andromeda Technology Solutions.Latest Windows 10 Update Fixes SSD Defrag Issue Sep 18, 2020
Do you have a solid- state drive (SSD)? If so, you're probably aware that recent builds of Windows 10 have introduced an unexpected issue.
It causes the automatic maintenance feature of the OS to kick in and defragment SSDs much more frequently than they should be, which greatly reduces their useful lives.
The way the feature was supposed to work was that Windows Automatic Maintenance would defrag an SSD once a month. The bug, however, caused the date of the last defragmentation not to be recorded by the system, which caused the OS to assume that it was time after each system restart.
That's problematic on two levels. First and most obviously, because it increases your risk of catastrophic data loss. Second, SSD's are significantly more expensive than their HDD counterparts.
Fortunately, Microsoft didn't waste any time addressing the issue. The company's most recent update, Windows 10 2004, released as part of the most recent Patch Tuesday Update (KB4571744, build 19041.488) remedies the issue. Once this update is installed, the Windows 10 Automatic Maintenance function will work properly where SSD's are concerned.
There are a couple of silver linings here:
First, while SSD's are probably the future, they currently only represent a minority of hard drives in use.
Secondly, since SSD's were the only types of drives impacted, you may not have even been aware of the issue. Even if you are, it hasn't been happening for long enough to significantly shorten the life of the SSD you have, and the fix to prevent more damage is as simple as installing the latest update.
Even if you're not in the habit of installing Windows 10 updates as soon as they're available, if you have a solid-state drive, you'll want to make this one a priority.