- Long-term MSP (Managed Services Provider) for all your IT, phone, and security needs
- "Special needs" implementer to augment the day-to-day tasks of an internal technical staff (e.g., initial setup of a new server or new phone system)
- Reliable "go to" solution provider for the occasional break-fix issue (HelpDesk and dispatchable techs)
Managed IT Services
…and your budget!
In an MSP role, Andromeda offers a range of service plans—anything from month-to-month "time & materials" based assistance to fixed service contracts that permit "no-brainer" conformance to an annual budget. We even offer V.I.P. plans which permit you to "jump the queue" for HelpDesk and remote technical support assignments! Beyond the functions you would expect from a full-service MSP:
- Reliable & Fast Hybrid System Backup / Business Continuity Solutions
- Fast Data Recovery
- Network Management including 24/7/365 monitoring
- Virtual CIO role
- Security (spam control, anti-malware, containment & cleansing)
- End-to-End Internet Access & Web Hosting
- Email Account Setups, Mobile Syncing, Hosting, Archiving, and Cloud storage/services in Evanston, IL (e.g., Microsoft Office365 setups)
- Software Application Deployment & Database Repair
- Automated Patching
...Andromeda can offer so much more: a single, expert source for a full range of physical security systems which can (and should) freely interact with your data network:
- Telephone systems—both hosted VoIP and traditional on-premises
- Building/Door Access Control
- Security Camera Systems and Video Surveillance
- Burglar Alarm System Installation & Monitoring
So, not only can we provide professional service for the full gamut of physical security needs of your growing organization, we are uniquely positioned to integrate those systems with any elements of your data and voice network. It is this integration that extracts the full power and usefulness of these systems for your organization.
- System design (for new networks or expansion of existing ones)
- Ordering/delivery/installation of network components
- In-wall & in-ceiling wiring & access boxes in new or existing structures
- Integration with your current network, security systems, alarm systems, door access…
- Computer configurations, email/network accounts, firewalls, security software…
- Complete system testing and staff training
But our job doesn't stop there. Once your network is operational, we can continue to support you with preventive maintenance packages, innovative approaches to data backup, virus and Malware control, and anti-spam solutions.
Computer Network Infrastructure – Switches, Routers and Firewalls
Having a solid network infrastructure is critical to keeping your systems running well and with minimal downtime. Truly, a $20 network switch from the retail store down the street or the guy you know that "does some wiring on the side" is not going to get you where you need to be. Neither are onsite-only or Cloud-only backup solutions!
Knowing that IT network wiring and switches are the vital backbones of your operation, Andromeda employs only experienced technicians and uses only business-class networking gear:
HP network switches • Cisco routers • Sonicwall & Netgear firewalls
WANs, VPNs – Multiple Locations and Remote Access
We specialize in extending your network beyond the four walls of your main office. This might include remote or branch offices, mobile employees or remote access from your house for voice, video, file sharing and much more!
Wireless IT networks are quite popular and are fast becoming indispensible. However, they generally cannot achieve the same level of performance as traditional wired networks where security, reliability, and bandwidth are of premium importance. Still, a wireless network is a great solution for a few roaming laptops or tablet PCs overlaying your wired office areas. To overcome the potential shortcomings of wireless, we use HP and Cisco Wireless Access Points, and we can guide you through the do’s and don’ts of implementing a wireless network to avoid the pitfalls.
Computer Network Design and Infrastructure Wiring
Whether you are adding a few offices or doing an entire build-out from the ground up, Andromeda Technology Solutions can help. We can provide infrastructure wiring for your voice, data, TV, cameras, overhead paging, etc. Having one company to handle all your wiring needs eliminates trying to coordinate vendors, minimizes labor overlap, and decreases cost.
We are also available to assist in the design of your wiring. While architects generally do a good job with this layout, we have a unique real-world approach that tends to be more in line with what is actually needed for a working office. Involving us early in the process will minimize the chance of having to run additional wires after your construction is complete…when it's much more expensive to install!
Web/Email Hosting & Web Design
"Commodity" web and email hosting seem like great solutions…until they go down OR you need to add a new account OR remove an ex-employee's access OR countless other items that need attention more regularly than you initially imagined. Ideally, your IT service that performs these functions for you should also host your web and email accounts to avoid delays, transfer issues, and any number of other potential mishaps. Andromeda is pleased to offer comprehensive hosting plans to do just that. Through our plans, you can also choose additional premium services like website hit tracking and statistics reporting.
Andromeda is also pleased to provide web design services—anything from simple informational sites to complete new site designs featuring animation/video, multi-tiered navigation, database-backed forms and social media interaction. We also have proven expertise in the art of SEO (Search Engine Optimization)—a "must" for any company that needs to generate new business leads from its on-line presence!
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
5 Ways To Keep Cyber Criminals At Bay This Holiday Dec 04, 2017
The holidays are a magical time. Snow covered trees, festive lights decorating houses, time with family, parties . . . and an incredible increase in cybercrime and cyber criminals.
Didn’t see that one coming did you?
The cyber criminals think and hope so too.
While people hit the web to shop for holiday gifts, deals and plane tickets to visit loved ones, hackers are doing their best to steal your data and use it for their own purposes.
In the spirit of giving, check out these 5 quick tips to keep cyber criminals and hackers at bay during the holiday!
5 quick tips to keep cyber criminals and hackers at bay during the holiday
1. Make sure that you do your shopping at secure websites
Any time you are purchasing something online you want to make sure you are doing so from a secure website. A secure website will encrypt your information. The means that only the authorized parties (the seller) receives that information and it can’t fall into the hands of hackers or criminals.
You can tell if a website is secure by looking at the URL. If the URL begins with https:// that means it is secure. Specifically you are looking for the S after the http portion. You may also see a lock symbol. Make sure that you never enter information into a website without this. Look out for locks with warning symbols like question marks or red lines – this signals that the site is only partially encrypted and you should never trust it. Buy your stuff somewhere else.
2. Use Credit Cards instead of Debit Cards online – and probably in general where possible
There are so many different ways scammers attack your data. Think back to the big breaches of the last few years – Target, Home Depot etc. Your data can get stolen both online and at brick and mortar locations.
The most secure thing – aside from cash which obviously cannot be used for shopping online – is to shop with a credit card. Credit card companies are required to protect you from fraudulent purchases, if your account number is stolen or even if you purchase something online and it is never delivered.
The protections a consumer is guaranteed by credit cards far outweighs protections offered with debit cards and obviously, if your info is stolen, you’d much rather have that happen on a credit card than having your bank account liquidated.
3. Sign up for alerts
There are many options out there for alert programs and applications. Some let you know any time your social security number is used, some monitor your credit score and other vital information.
In regard to your credit cards and bank accounts specifically, you can have alerts sent to your email or your smartphone via text for activity. For example, you can have any purchase made on your bank card/credit card alert your phone. If that seems a bit overboard, you can set it up to alert you to purchases over a specific threshold.
Additionally, you want to make sure you are checking your bank account every day or so just to make sure nothing strange is occurring. That goes for holiday season and the rest of the year.
4. Check out third party payment systems
You’ve probably heard of PayPal but have you ever looked into why using a third party payment system like PayPal is beneficial for both the buyer and the seller?
Systems like these are middle men that help protect both sides of a transaction. The seller knows that the funds are verified but the seller also gets NO ACCESS to your account information. This is a great benefit to you. Instead of using your card and spreading your information from site to site and exposing your information to different destinations, your information is shared with one company.
Another benefit is that these third party payment options are readily available at most stores online and even at brick and mortar locations these days.
Some popular options are PayPal as mentioned, Apple Pay, Amazon Payments, Venmo, Samsung Pay and more.
5. Check Reviews and beware of the “Too Good To Be True”
It is the season for deals without a doubt. But be smart when you see an offer for something that is well below the market value.
That new iPhone isn’t going to retail for $200 no matter how great a deal they are giving you. Hate to say it but there is no free lunch and one of the best ways for criminals to get you on their sites is by advertising an incredible price for a product.
Even Amazon isn’t immune to this. Bogus retailers will advertise products that are never delivered or that have no resemblance to the pictures online. Pretty sure we have all fallen victim to that, holiday season or not.
But this time of year, make sure you read reviews. Do your research and take all the steps available to you to ensure you are protected.
We hope you have a great end of year and that you start 2018 without any personal stories about how cybercrime impacted your holidays.
If you have any further questions, feel free to reach our team and shop safe!
The post 5 Ways To Keep Cyber Criminals At Bay This Holiday appeared first on Andromeda Technology Solutions.Password Quick Tips – 6 Do’s And Don’ts Oct 02, 2017
We’ve been polling our readers recently for topics of interest. Of course, cyber security and ransomware are hot topics but many of you mentioned that you are interested in quick tips you can follow or use yourself.
You ask – we deliver.
Without further ado – check out these 6 quick tips for best password practices
- Create passwords with multiple cases, symbols and numbers. Just be sure to avoid passwords such as “123456”, “qwerty”, “football”, “princess” or “password” – some of the most common passwords in 2016 according to SplashData.
- Don’t create a password based on personal details such as your birth date, an anniversary, phone number, social security number etc. While not everyone may know these details about you, they are among the first a cybercriminal or evildoer will attempt when trying to hack your account. Even worse, if your password data is compromised, imagine what a cybercriminal could do with that social security information if it was exposed.
- Avoid using the same password on multiple sites. We get it, remembering different passwords for all of your different sites and needs is difficult. It is important to create something unique for every login you maintain. Remember, if a hacker gets ahold of your password for one account, the first thing they will do is try that bad boy on bank accounts, social media, emails and anywhere else they can to grab sensitive information or even your hard earned money.
- Change your passwords regularly. We suggest changing passwords every 90 days. This can be a pain but if you maintain this practice you make getting into your accounts that much harder.
- Do Not keep a list of your passwords on your computer. Keeping a list of passwords is dangerous in any format. You open yourself up to great risk in doing so. The worst method for this is keeping a list of your passwords in a file on your computer. Instead, keep a list of each site and next to it write a specific clue that will only make sense to you. This can help jog your memory without spilling the beans if someone stumbles upon the file.
- Use Dual Authentication. Many apps and sites now offer dual authentication as an added security measure. Once you login to your account, you will be prompted for a code (either one you create or a randomly generated code). You put this code into the site as a second proof of your identity. This feature greatly reduces if not eliminates the likelihood of someone breaking into your accounts.
Password protection is difficult. The average Joe has anywhere from 20-200 passwords. We recognize that is a big gap but even memorizing 20 different passwords is a difficult task. With that said, we would like to provide you with a few useful tools that can free up your memory and manage your password security for you.
There are a variety of password managers on the market. We have used and enjoyed LastPass which comes with a free and premium subscription as well as an app for your phone. If you want to check out a variety of password managers and how they stack up – PC Magazine released their “Best Password Managers of 2017” earlier this month.
Password Security Tests
Platforms and websites do exist that will check the security of your password. There are even some websites out there that will tell you how long a hacker would have to spend to crack your code. Check out our recommended tool here .
Email Alias Tools
We’ve found an interesting tool that can help you keep track of your passwords but also creates aliases for your email address. This is useful because without your email address, a password is essentially useless. Now, of course you don’t want someone to have your password at all but this also helps you keep your inbox clear of spam and unwanted mail.
Any of these tools can help you out. If you have any questions feel free to reach the Andromeda Team Today!
The post Password Quick Tips – 6 Do’s And Don’ts appeared first on Andromeda Technology Solutions.Microsoft is Adding Much Needed Feature To Windows Defender Feb 14, 2018
Microsoft is getting tough on so-called "registry cleaners", and it's about time.� The company recently announced a planned change to Windows Defender (the anti-malware program that comes standard with every Windows installation).� The change will see to the deletion of an increasing number of these registry cleaners.� It's a great move, and the company deserves credit for it, but there's a catch.� This type of software has been around for decades. So the move, as welcome as it is, comes very late in the game.
It's overwhelmingly likely that you've seen these programs in action.� They're usually free downloads (though there are a few web based services too) that scan your system to find problems with your registry that the software claims are causing performance issues and slowing your machine down.
There are two major problems with this:� First, the software tends to be light on details, refusing to provide much information about exactly why the "problems" that have been identified are impacting system performance.� Worse, the software often incorrectly identifies critical system files and registry entries as being problematic. So of course, when they are deleted, they actually create many more problems than they solve.
Second, in order to actually fix the problems that have been identified, you've got to buy the premium version of the package.� The result is that you're losing money, and the software often breaks your system.� Not a pretty picture.
This latest move by Microsoft builds on action they took back in 2016, when the company started penalizing the makers of such registry cleaners if their software didn't provide adequate information. This missing information included why the problems they found needed to be fixed in the first place, and if they utilized a high pressure up-sell technique.
Ultimately, those moves proved to be insufficient, so Microsoft decided to take things to the next level.� Now, they're simply going to start deleting these no- or low-value programs.� Late or not, that's one less headache for you, and a very good thing.