What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Darien, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
4 Cybersecurity Tips For Business Owners & Managers Jul 08, 2019
New cybersecurity stories hit the news every day. You’ve surely heard about large companies getting hacked or ‘breached’, passwords stolen, identities compromised and more.
The topic of cybersecurity gets brought up so much, it’s no surprise that it has become a kind of background noise in the business world. Warnings about security protocols, new viruses and ransomware scams are just the tip of the iceberg when you look into what is happening in the IT security world.
While the news stories keep coming and businesses continue falling victim, there is at least one thing that remains the same . . . the need for cybersecurity training and awareness is here to stay. If you are in business, you have data that cybercriminals want to steal. Simple as that.
Cybersecurity conversations and solutions don’t have to be daunting though. In fact, there are some quick, common-sense tips you can put into place that will make you and your business a harder target for those looking to do you harm.
Top 4 Cybersecurity Tips For Professionals
1. Use Unique and Strong Passwords For All Online Accounts
This tip is one you’ve surely heard many times before but over 85% of all adults reuse their passwords online. On top of that, most people don’t know how to create a truly strong password. Some characteristics of a strong password are:
- Minimum of 8 characters
- A mixture of uppercase and lowercase letters
- At least one number
- At least one special character (!@#$%^&)
- No personal details (pet names, family member names, birth dates, address info etc.)
The average adult has over 100 different accounts online (bank accounts, credit cards, social media, email, apps etc.). It’s understandably difficult to create and remember a different password for everything you do though.
What to do about it? Look into a password manager tool for yourself and your staff. A password manager will store and organize all of your unique passwords securely. Here at Andromeda, we recommend LastPass. It has some great features and is a trustworthy password management tool. If you have questions about that, feel free to reach our team.
2. Run A Network Security Audit At Least Once A Year
You can’t address things if you don’t know they are broken. An annual network security audit done by a third party IT support partner will give you visibility into the small cracks hiding in your network security.
This type of audit should check things like open ports on your firewall, password protocols, your backups, your disaster recovery plan, the status of your warranties, your antivirus and spam protocols and more.
You can engage your current IT services provider for this audit or look for a third party vendor to come in and take a fresh look at your setup.
It never hurts to get a new set of eyes on your setup. Andromeda provides these types of assessments to our clients with our professional 35 point network security assessment. If you’d like to speak with our team about this service, give us a call at (815) 836-0030 or send an email to Contact@WeNetwork.com
3. Regularly Test Your Backups and Disaster Recovery Plan
One of the top methods a cybercriminal uses to make money is ransomware. Ransomware is classified as a cyberattack where a criminal gains access to your network (through brute force or stolen employee email/passwords). After accessing the network, the criminal then encrypts all or a portion of your business data and locks you out of it. The only way to recover the data is to pay a ransom (often in the form of bitcoin or other cryptocurrency). If you don’t pay up – they destroy your data.
These types of attacks cause serious damage. Businesses lose big money due to down time, reputational damage and in some cases, even government fines (in worst cases where evidence that a business intentionally ignored or neglected their data security, victims of ransomware/cybercrime can even face jail time).
Imagine that, you’re the victim of a cyberattack and you have to pay the government fines on top of it all?!
Ransomware and cyberattacks happen, there is almost no way to avoid them 100% of the time. But, with a proper disaster recovery plan including regular data backups (on site, in the cloud and off site) you can quickly and calmly restore your business data and win against cybercrime.
Don’t just accept anyone’s word when it comes to verifying your backups though. You should be sure that whoever is maintaining your backups and disaster recovery is running regular tests and providing you proof of valid backups. You should also run a demo scenario at least twice a year to test how long it would take you to be back up and running in the event of a breach or equipment failure.
4. Employee Cybersecurity Training Is Key To Your Defense
Cyber security is constantly changing and new attack strategies show up regularly. The one thing that shouldn’t change for you though, is your commitment to ongoing employee training.
After all, the #1 threat to your office network security is actually your employees! The staff are the people who will accidentally visit an infected site, click a bad link, download a file with a virus etc. and the only way to help stop those behaviors/accidents is through education and proper training.
A good employee training program will offer ongoing training and support. It may also score and rank your employees/office based on performance etc.
At Andromeda, we offer our clients an employee cyber security training in an online program. This allows employees to go at their own pace and complete training in the office or on the go. This solution provides weekly tech tips, training videos, micro quizzes, individual employee risk scores and more.
Make sure to look into training if your organization isn’t already offering this to employees. This really is a must have solution to protect your office.
These are only 4 tips you can use to improve security at the office. There are many more but if you cover these bases you have a great start.
If you have any questions related to cybersecurity or IT at the office, give our team a call at (815) 836-0030 or send a message to Contact@WeNetwork.com. We are always here to help you!
The post 4 Cybersecurity Tips For Business Owners & Managers appeared first on Andromeda Technology Solutions.4 Reasons Office 365 is the Right Choice for Your Business Aug 03, 2018
By the end of 2017, Microsoft’s Office 365 Suite of applications had over 120 million active business and commercial users. Microsoft projects that in fiscal 2019, approximately two-thirds of all Microsoft Office users will be subscribed to Office 365 instead of the traditional licensing model.*
Cloud applications have made a great impact on business, connectivity, accessibility, and productivity. From the looks of it, more and more applications and even hardware solutions are moving to the cloud.
This is exciting for business and the technology sector because there are many real benefits to business owners and employees built into cloud applications.
Office 365 offers different subscriptions and packages built to suit the specific needs of your business, but across their offering, there are many shared benefits.
Let’s take a look at the top 4 reasons Office 365 is the right choice for your business, and why Andromeda Technology Solutions recommends it.
1. Say Goodbye to Expensive Microsoft Licenses
Licensing for the Microsoft Suite (Word, Excel, PowerPoint, etc.) can be very costly. Depending on which version of Office you are purchasing, each license can set you back hundreds of dollars. Even for the average small or mid-sized business, this adds up to thousands of dollars very quickly.
Microsoft also phases out legacy software over time, which means that your current professional Microsoft Office license will no longer be supported, maintained, or updated at some point. For example – Microsoft Office 2010 will reach end of life in 2020, and businesses with these licenses will need to purchase new ones for all machines or migrate to Office 365.
With Office 365, your software is always up to date and there are no licenses to worry about. Whenever a new version of the product becomes available, it is automatically pushed out across the cloud applications and your employees keep working without issue. Any documents, presentations, spreadsheets, or other items you’ve created within Office 365 will automatically update to the latest version of Office.
2. Office 365 is Budget-Friendly
Office 365 is a subscription-based cloud application. As mentioned before, there are several different subscription levels with multiple applications. This offers flexibility to suit most any business needs and budget. You can easily calculate and anticipate your annual budget with Office 365 and build it into your regular expenses.
The solution is billed per user. It should be mentioned as well that each user can install the application on multiple devices. This means that you only pay for one subscription per user – even if they access Office 365 on multiple computers, a tablet, and even their smart phone.
3. Work from Anywhere
While you’ll need an internet connection to collaborate with your coworkers in real time, or use certain applications, Office 365 lets you work from just about anywhere. You need an internet connection for the initial setup, migration, and sign up. After that, you have the option to install the latest Microsoft Office Suite directly on your computer. You can save your files directly onto your PC and host them in the cloud for accessibility on the go.
The real productivity magic with Office 365 lives in your ability to access and work on things from anywhere with an internet connection.
Whether you are in the airport, at home, drinking coffee on the go, or in your car before a big meeting, you can login to Office 365 to review your files or make last minute changes at any time: you can even do it from your smartphone.
You can also work with multiple teammates in the same documents from multiple locations. For example – teammates in 2 different locations can work together to complete presentations, spreadsheets, and other deliverables in real time without locking one another out of documents.
4. Increased Storage & Security
Microsoft knows that to make Office 365 attractive to businesses like yours, they have to make sure that the cloud environment and application is secure and trustworthy. There are many features and add-on security settings available to you like encrypted email, spam filters, data loss prevention services, mobile device management, and more (some may require additional fees).
On top of built-in security features, Office 365 subscribers benefit from increased storage capacity in Outlook and OneDrive. The Office 365 Enterprise E3 license offers 100GB mailbox storage and unlimited personal cloud storage as a standard. If that isn’t enough for your environment, or you outgrow any of your storage over time, Office 365 is built to scale and grow with you. This is possible by offering additional storage, security, and application options specific to your needs.
When it comes to accessibility, ease of use, budgeting, and ongoing support, Office 365 is the leading option for business. We anticipate it will continue to dominate the market for both small to mid-size businesses and enterprise.
If you are interested in Office 365 for your business, a great first step is a consultation with one of Andromeda’s local account managers. There are many different subscription levels, applications, and migration details that you will want to go over before making the switch. Additionally, you will want to make sure you are working with an IT Services Professional to make your project and migration as seamless as possible.
Simply reach our team by phone (815) 836-0030 or email: Contact@WeNetwork.com to schedule a conversation. You’ll be glad you did!
*For more on Office 365 users and statistics, check out this article from zdnet.com.
The post 4 Reasons Office 365 is the Right Choice for Your Business appeared first on Andromeda Technology Solutions.Facebook Is Making Changes To Privacy Following Huge Fine Aug 09, 2019
We're talking about the result of a massive five billion dollar fine over violations surrounding the Cambridge Analytica scandal. While the staggering size of the fine made all the headlines, there's more to the company's agreement than just several billion dollars.
In addition to the fine itself, the company has also accepted an agreement.
It forces Facebook to implement a new privacy framework, and to be monitored and held accountable for decisions it makes about its users' privacy and information it collects on them.
The FTC Press release reads, in part, as follows:
"The order requires Facebook to restructure its approach to privacy from the corporate board-level down and establishes strong new mechanisms to ensure that Facebook executives are accountable for the decisions they make about privacy and that those decisions are subject to meaningful oversight (for a period of not less than twenty years)."
Facebook also published a statement about their acceptance of the fine, but it offered little in the way of new information.� Digging a bit deeper, however, some of the details of the changes coming to Facebook include the following:
- The formation of an independent privacy committee - The committee will be appointed by an independent nominating committee and be comprised of Facebook's board of directors. The FTC says this will help limit CEO Mark Zuckerberg's formerly unfettered control over decisions affecting user privacy.
- The appointment of Compliance Officers - These people will report to the new privacy committee and will be tasked with monitoring the entire company's privacy program. The Compliance offers are not appointed by Facebook's CEO or any Facebook employee, and no Facebook employee (including the CEO) can remove those officers.� One of the responsibilities of the new Compliance Team will be to submit reports to the FTC.
- More and better external oversight of Facebook - The FTC's ruling strengthens the role of independent third-party assessors who will conduct independent reviews of Facebook's privacy program at two-year intervals.
Will these steps be enough?� Only time will tell, but it's certainly a great start.� Kudos to the FTC for holding Facebook accountable and trying to be a force for change.