What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Darien, IL Businesses:
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AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
5 Critical Components Any Professional Disaster Recovery Plan Must Have May 29, 2020
We hear a whole lot about ransomware and cyber criminals these days. Andromeda helps our clients combat most data breaches with multi-tiered security solutions and employee training. But, every business is still vulnerable to incident. That is why a full proof and dependable Disaster Recovery & Business Continuity plan is an essential. Before you hit the world wide web searching for DR solutions and backup plans, take a look at these 5 critical components any professional disaster recovery plan must have.
Your disaster recovery plan should consider appropriate business continuity variables.
Disasters happen; they come in many shapes and sizes. Server crashes, accidental file deletion, physical disasters such as fire or flood and the increasingly common ransomware or malware infection are all scenarios.
You must ask two important questions yourself in regards to business continuity:
- How much time can pass between recovery points, ie: how much data can you afford to lose; this is commonly known in Business Continuity as RPO – Recovery Point Objective
- How much time can pass between the disaster and recovery, ie: how much time can you afford to lose; this is commonly known in Business Continuity as RTO – Recovery Time Objective
Ideally, your RPO and RTO are as low as possible.
A good Disaster Recovery Plan will consider these factors and have various options for restoring files, folders or even whole servers. On top of that, it is important that these options take into account minimalizing data loss and interruption.
Data should be stored both locally and offsite.
Many people have an easy time seeing the value in the offsite backup. Whether that’s tape drives taken offsite daily, external USB drives treated the same, or data sent to the cloud for storage, it carries with it a feeling of great comfort knowing that “if the building burns down” the data is still safe.
What few realize is what we mean when we speak about downtime, for incidents that are not quite as catastrophic as a burning building. In those cases, it can take an unacceptable amount of time to get your hands on that offsite backup or to download an entire server from the cloud.
With a Disaster Recovery Plan option that offers backups both locally and offsite (cloud based), you are able to restore large quantities of files and entire server images quickly. Your onsite device should also have the capability to virtualize as a temporary server in the event your main server crashes.
Find a disaster recovery plan option that provides multiple restore options
When you think about restoring from a disaster, you may believe that so long as you have a version of your data somewhere, you are secure. In reality though, your recovery time objective can be greatly impacted by the different options available to you after a disaster. A disaster recovery plan with multiple options for virtualization, restoration and data access is an absolute must.
You may have heard the term “virtualization” before. Being able to virtualize your server either on a physical device at your location or in the cloud simply means that you have a temporary solution that will keep your business up and running while you resolve whatever issue corrupted your data, server or situation in the first place.
A catastrophic hardware failure can put your business down for hours, sometimes days. Rushing that process up can incur huge costs as well: rush delivery, emergency dispatch etc. In the event of a hardware failure, a virtual copy of your last backup can be spun up. Once completed, you can resume working swiftly. This quick recovery allows you to deal with hardware replacements, scheduling and budgets in an organized fashion.
A top tier solution will provide you with onsite virtualization and an option to virtualize in the cloud. Cloud virtualization is not as quick and can produce some lag time. Nonetheless, in the event your backups are stolen or disaster strikes your building (fire, flood etc.) – the ability to spin up and virtualize data from the cloud means that your business is not at a standstill.
Find out what type of support a vendor provides for disaster recovery plans.
Your company does not want to struggle to get their files restored. You can’t wait hours and hours to restore a file you accidentally deleted. Don’t wait for hours to hear back on the status of a data restore. Your IT partner should understand the solution they are providing and be able to work with you directly. Cut out the intermediary. Ensure your vendor monitors all the warranties, all the software support calls, and all monitoring; ensuring your backups are humming all day every day – as they should be.
Don’t trust just any business continuity or disaster recovery plan solution.
There are literally hundreds of options out there for Disaster Recovery. A quick Google search will give you pages of results. Comparing them is mind numbing, and if we are being honest . . . who takes the time to do all that? Your first step is to find an IT partner that you trust. Check their references. See if they have case studies to show how a disaster recovery functions with the product. Ask for a demonstration of the product. This is serious stuff and you need to trust the hands maintaining and protecting your data.
The post 5 Critical Components Any Professional Disaster Recovery Plan Must Have appeared first on Andromeda Technology Solutions.Importance of Segmenting Your Network in Manufacturing and Logistics Jul 17, 2020
There are likely many kinds of devices and many different elements that makeup the unique network infrastructure at your manufacturing, logistics, transportation or distribution (MLTD) business. You probably have many of the standard devices we see across most of our IT clients – firewalls, routers, access points, switches etc.
Not to mention any connected devices related to your production, staging or shipping processes.
In recent years, the MLTD industries have been heavy targets for cybercrime and cybercriminals. This has been largely attributed to the way these businesses use technology and the fact that many businesses in these industries are leaning on older systems and technologies that are specific to their business models.
Criminals have caught onto this issue and are attacking known weak points, disrupting production, and grinding businesses to a halt.
One important step you can take to defend against this is to segment your networks and add layers to protect the different networks of your business.
What does it mean to segment my network?
Essentially, all this means is separating different groups or functions at your business into different networks so that you can control them individually.
The most common network segmentation we perform and encounter in the MLTD market is between the operations network (back office) and the production network (on ‘the floor’ of your facility) and the BYOD Network (for guests and staff devices).
Why do I want to segment my network?
Segmenting your network helps to keep all of the appropriate activities in their appropriate lanes. For instance, you don’t want your employees surfing the web on their cell phones on the same network that your primary business functions on.
Imagine an employee accidentally clicked a bad link and infected/shut down the whole network – you’d likely want this to happen in an area that didn’t impact the entire business. Instead, if you segment properly, the impact would be restricted to the BYOD or Guest network and your employees couldn’t use WIFI on their personal devices until you got things cleaned up.
Now, imagine this same example hits your back office. An employee opens an email and unknowingly gets infected with ransomware. That ransomware now spreads throughout the office and all PCs are down. With proper network segmentation, you have an added layer that will help protect your production floor from being infected. With a good <<business continuity plan – Link to that other article on business continuity>> your team can work on resolving the issues in the office but the production network would not be impacted.
The post Importance of Segmenting Your Network in Manufacturing and Logistics appeared first on Andromeda Technology Solutions.Latest Windows 10 Update Fixes SSD Defrag Issue Sep 18, 2020
Do you have a solid- state drive (SSD)? If so, you're probably aware that recent builds of Windows 10 have introduced an unexpected issue.
It causes the automatic maintenance feature of the OS to kick in and defragment SSDs much more frequently than they should be, which greatly reduces their useful lives.
The way the feature was supposed to work was that Windows Automatic Maintenance would defrag an SSD once a month. The bug, however, caused the date of the last defragmentation not to be recorded by the system, which caused the OS to assume that it was time after each system restart.
That's problematic on two levels. First and most obviously, because it increases your risk of catastrophic data loss. Second, SSD's are significantly more expensive than their HDD counterparts.
Fortunately, Microsoft didn't waste any time addressing the issue. The company's most recent update, Windows 10 2004, released as part of the most recent Patch Tuesday Update (KB4571744, build 19041.488) remedies the issue. Once this update is installed, the Windows 10 Automatic Maintenance function will work properly where SSD's are concerned.
There are a couple of silver linings here:
First, while SSD's are probably the future, they currently only represent a minority of hard drives in use.
Secondly, since SSD's were the only types of drives impacted, you may not have even been aware of the issue. Even if you are, it hasn't been happening for long enough to significantly shorten the life of the SSD you have, and the fix to prevent more damage is as simple as installing the latest update.
Even if you're not in the habit of installing Windows 10 updates as soon as they're available, if you have a solid-state drive, you'll want to make this one a priority.