What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Cook County, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 Teams Updates You Might Have Missed & How To Use Or Access Them Aug 28, 2020
Microsoft Teams helps professionals connect and stay productive by bringing all documentation, communication and collaboration into one space. If you are like us, most of your day-to-day communication and activity is somehow tied to Microsoft Teams. Like many other software as a service programs, Teams users benefit from real-time product updates and feature rollouts. That means that the software responds to user needs and is constantly being updated with new features.
Here are the awesome new features that have been added to your Teams app that you might not have heard about.
1 New Meeting and Call Pop-outs – When you join a call/meeting in the desktop app, it will pop out into a secondary window instead of confining your meeting to the main Teams interface. This allows you to have a meeting on one screen and the full Teams app open on another screen etc. It should be noted though, to use this Teams setting, you must turn it on in your general settings.
2 Book appointments with Bookings. The Bookings app inside Teams is an easy way to schedule virtual appointments. You can manage multiple calendars, as well as communications with internal and external attendees, from a single source. The virtual appointments are then held via Microsoft Teams Meetings.
3 Raise your hand in a meeting. This is especially handy when you have a large gathering and don’t want to interrupt the speaker. You let people know you have something to say with the new raise hand feature in Teams. While in a meeting, select the hand icon in your control bar. This will highlight your hand icon on your video feed to let the rest of the attendees know that you’d like to speak. Once you have been allowed to share, you just click the icon again to lower your hand.
If your team is ready to start using the full Office 365 suite of products and you need a partner to help implement it at your office, give us a call and we can help manage the process and installation.
The post 3 Teams Updates You Might Have Missed & How To Use Or Access Them appeared first on Andromeda Technology Solutions.Stop These 3 Hazardous File Sharing Habits Yesterday! Jan 03, 2020
File sharing is an essential portion of any business. It is the way we get information from one person to another. BUT, it can also be the way hackers gain access to your sensitive information – files or, worst of all, confidential data.
If you’re using Dropbox, OneDrive, Google Drive, or other consumer-grade file sharing and cloud sync applications – or if you depend on file sharing of any kind to run your business (hint . . . you do)- listen up!
Here are 3 habits you should break yourself and your staff of immediately.
Top 3 File Sharing Habits to Break
1) Using Consumer Grade Solutions . . .
Consumer grade solutions are just that . . . consumer grade. You aren’t a ‘consumer’, you’re a business owner with sensitive data to protect. With more and more employees/businesses depending on BYOD (Bring Your Own Device) as well as the ability to access files any time & any place, it is important that your file sharing system is professional grade. Look for enterprise grade security options like SSL Encrypted Transfer, Firewall Protection, Password Protection and Virus Scanning.
2) Emailing Files Without Proper Encryption . . .
You may not care if a hacker gets a hold of your grocery list or photos of the family dog, but when it comes to confidential data such as financial statements, medical records or other sensitive materials, it is safe to say you cannot afford criminals sniffing through your files. For this reason, NEVER send files via email without proper encryption. Business grade email and proper practices can nip this in the butt. You’d be amazed how many files fall into the laps of cyber criminals this way though.
3) Using Flash Drives…
You spend time and hard earned resources to protect your network from outside threats . . . only to destroy everything when you innocently plug in an infected flash drive you picked up innocuously enough at a trade show. Flash drives bypass security systems you have in place and may run automatically without being checked for infection by your antivirus solution. If you must continue using flash drives . . . at a minimum update your antivirus to prohibit autorun and mandate scans to all USB-attached devices when plugged into your PCs.
The post Stop These 3 Hazardous File Sharing Habits Yesterday! appeared first on Andromeda Technology Solutions.Microsoft Adds Lists To Their Teams Communication Platform Sep 19, 2020
One of the more common complaints people have about mobile devices is the fact that it's still harder than it should be to do certain kinds of work. Manipulating spreadsheets on a mobile device, for example, can be a lesson in frustration. If that's something you've experienced firsthand, and if you're a Microsoft 365 user (Microsoft Teams in particular), then the company's most recent announcement related to Teams is apt to make you smile.
The company has decided to make its new Microsoft Lists app available as an add-on to its Teams collaboration and video-conferencing app.
This change makes the new app available to all Microsoft 365 Commercial and Government Community users who make use of Teams. That makes it available to some 75 million users, according to statistics provided by the company.
Microsoft Lists is a team-based app for tracking information. Like a spreadsheet, data can be organized in rows and columns. The Lists app provides additional tweaks to make data manipulation and organization easier, making it a highly customizable collaboration tool.
Key capabilities of the new app include:
- All user actions on the list are audited and available in the security and compliance center.
- The ability to have a channel conversation about any list item
- All standard list features that you can access in SharePoint web, including view formatting, Quick Edit, export to Excel, sorting, filtering, column types, and the like
- Importing existing team lists as new tabs in the app
- New list creation, either from scratch, from templates, or from Excel table data. The aplp comes with eight standard templates and three industry specific ones (Loans, Incidents and Patients)
Ansuman Acharya, a Product Manager in Microsoft's Healthcare division had this to say about the move:
"The vision of the Lists app in Teams is to bring all the collaboration and communication modalities to lists and list items, so it is easy to get work done."
That's good news indeed, and a breath of fresh air for Office 365 users. Kudos to Microsoft for the change.