What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Burr Ridge, IL Businesses:
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AndroPedia Tech Library
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Your Company Laptop Was Stolen – Now What? May 29, 2018
It’s another Tuesday in the airport, and you just cleared the TSA line and went to the pretzel shop for a quick bite before you catch your plane. You sit your laptop down to get a straw, and the next second…your laptop is gone. It’s not in sight, nor is the thief who stole it.
At first you’re confused, then the confusion starts to fade away and you realize that this wasn’t just a personal laptop. It was your work computer and had company files, sensitive information and access to company data that definitely doesn’t belong in anyone else’s hands.
But what do you do?
What To Do When You Can’t Find Your Stolen Laptop
Stolen Laptop Step 1: Get in touch with your IT team
Whether you outsource, have internal IT staff or a mixture of both, your first step is to alert your IT support teams of the incident. Time is critical on this.
Even if you have a password on your laptop, which will likely prevent the thief from immediately having access to your private documents. It won’t stop someone removing the hard drive from your laptop and connecting it to another computer. Suddenly your hard drive is sitting there, ready to browse – just like any other folder or drive letter.
Your IT Staff/Vendor should be installing encryption and remote management software on all remote devices. With proper encryption, your data is secure AND with remote management, your IT staff can wipe the stolen laptop before any damage is done.
Without this encryption software and remote management, you’d be forced to report any theft like this as a data breach. That means the government knows about it, your employees need to be made aware and worst of all – you have to alert clients.
This is why in this instance, you call your tech staff first.
Stolen Laptop Step 2: Contact the Police and file a report
The next best thing to do in situations like this is to immediately file a police report for the stolen laptop. Having a police case number can help with any insurance and/or recovery endeavors that come up. Plus, having a police report can help catch the criminal who stole your sensitive devices.
Stolen Laptop Step 3: Change Your Passwords
If you don’t have encryption and even if you do – it is smart to change passwords to all personal, professional and financial accounts. Additionally if you used this computer to pay bills, check banking information or for any type of financial transactions, you’ll want to make sure to check those accounts.
Stolen Laptop Step 4: Recover Your data on another device
This step also involves your IT staff/company. Hopefully you’re IT pros have all of your company data backed up and readily available. It is important that you synch your portable devices regularly so that in ANY incident of failure or theft, you can be restored quickly without too much interruption.
To make sure that you’re covered on this front, we’d suggest requesting regular tests of your backups anyway. That way, no matter the issue, you know your data is secured, backed up AND ready to deploy in an emergency or urgent situation.
There are many steps you’ll want to take after a theft occurs but with proactive IT support you won’t have nearly as many headaches to deal with.
These things happen more often than you’d think too.
On average a laptop is stolen every 53 seconds!
So – take the following actions and get ahead of the issue before a stolen laptop happens.
- Find out if your company’s remote devices are encrypted with the ability to wipe all data on command
- Make sure that you train employees with remote devices not to leave them unattended and to lock them in the trunk of their cars instead of leaving them in a front or backseat.
- When travelling put your laptop on the TSA conveyer belt last – that way it is less likely to remain unattended.
- Look into your company backups and business continuity protocols.
- How often are they tested?
- How often are remote users synching and backing up data?
- How long will it take to restore a PC when you need it?
Our team is here to help you set up and manage any of the technical details listed above.
In fact, fill out the form below or call the office to receive 10% off of your initial setup fees for our remote encryption software!
Just mention the code “Encrypt4Me” when you call (815) 836-0030 or fill out the form below.
The post Your Company Laptop Was Stolen – Now What? appeared first on Andromeda Technology Solutions.HTTPs Encryption: Why You Should Use SSL Certificates Jan 20, 2019
2018 was an eventful year for technology and it’s only going to increase in 2019. Between the Facebook security breach, the Google+ API vulnerability, and many other less famous incidents – one thing is for certain. Cybersecurity dominated 2018 and 2019 is expected to be no different.
With cyber attacks being so prevalent, businesses are starting to notice a shift in public perception when it comes to the companies they work with when it comes to data security. Feeling safe is priority: people don’t want to have to worry about their information being breached on or off the web.
While this has been a growing trend for a several years now, it has also transitioned cyber security from being a feature, to a necessity.
2019 is the year of HTTPs.
What Exactly is HTTPs?
To understand what HTTPs means and how it works, you need to know a few definitions.
HTTP (HyperText Transfer Protocol): In simple terms, this is an application layer protocol. Essentially, HTTP is the protocol that involves information sent between a browser (ex: Google Chrome or Firefox) and a website itself. If you were to interrupt that connection and intercept it, you’d see in plain text what was being communicated between the website and the browser.
This can create extremely vulnerable conditions in certain situations. For example, if you are purchasing products on a website with a basic HTTP, your personal information like your address, credit card info and whatever else you submit can be intercepted and stolen.
The thieves are the only ones who want this to happen – so HTTPs encryption was introduced as a secure option.
HTTPs (HyperText Transfer Protocol Security): Adding additional security components, the language being transmitted between website and browser is encrypted and kept from being read cyber criminals.
SSL (Secure Socket Layer): This is a certificate that enhances your security protocol. This is just another way of saying that your site has the technology in place to securely encrypt transactions between the website and browsers etc.
The types of SSL Certificates may vary, but their basic coding provides security and encryption.
You can always tell if a website is secure by looking for certain factors:
- https:// shows before the URL destination (ex: https://www.google.com)
- A lock (sometimes green) icon may appear in the left corner of your navigation bar
Today, many users look for these key signals to see if they are using a secured website.
When this was first being used, its primary purpose was a security feature for websites that utilized ecommerce and to transfer personal information (ex: financial, medical, legal). However, it has transitioned into having an HTTPs encryption as a standard.
After going through the basics of this HTTPs encryption, you may still have some additional questions about which feature would best suit your business. Here are a few of the most common topics and questions below:
I Don’t Have A Large Business – Do I Still Need HTTPs?
Providing An SSL Tells Your Customers That You Care About Their Security
By utilizing an SSL certificate and transforming it from HTTP to HTTPs, you are providing an extra layer of security for your consumers. They know right away that your website is secure. Nothing they are viewing or how they are interacting on your website is being monitored or watched by a malicious user. It shows that you care about your customer’s user experience – and that reflects highly for company brand.
It Provides Additional Security Against Hackers
Having an SSL certificate installed on your website also helps protect your website from potential breaches or hacking attempts. The extra layer of HTTPs encryption provides an external wall that is difficult for hackers to break and infect. While you might not exactly need one for the style of your business’ website, it still helps protect against possible attacks and saves you capital on potential cleanup and patches once a website does get infected or breached.
HTTPs Improves SEO (Search Engine Optimization)
Having this HTTPs encryption applied on your website shows popular search engines like Google, Yahoo and Bing! that you take your user’s experience and security seriously. They are able to recognize this and return with increased rankings on their engines.
We all know that higher rankings lead to more traffic – this leads to more clients and customers.
Google has been favoring websites with HTTPs for awhile now. However, after recent technology-related world events, they have doubled-down.
Starting July 2018, websites that do not use HTTPs will be labeled “Not Secure”. The last thing you want your prospective clients to see when visiting your site is a message about poor security.
More than 70% of websites are utilizing HTTPs and Google is really trying to make it the norm across the board.
Failure to increase security on your site risks lower search rankings and even increases bounce rates. It is also proven that HTTP sites load slower, causing Google to penalize them for site speed. Overall, the industry is punishing sites that do not value security because they are striving to give the best user experience possible.
So, what should you take away from all of this?
An SSL does incur minimal extra costs, but failure to secure your website can cost you a lot more: potential customers, reduced website traffic and impact overall user experience.
Your IT partner or web hosting provider should have the necessary tools to help you with your website security. It should be simple and affordable enough to keep from breaking your budget.
Want to take the next step and convert to HTTPs, but not sure how?
Andromeda has trained technicians and developers that are more than happy to help you with the conversion. Just give us a call to get started today!
The post HTTPs Encryption: Why You Should Use SSL Certificates appeared first on Andromeda Technology Solutions.Instagram User Information May Have Been Available To Hackers Jun 13, 2019
Do you have an Instagram account?
If so, be advised that David Stier (a business consultant and researcher for CNET) has recently discovered a flaw in Instagram's website that exposed thousands of users' email addresses and phone numbers for a period of more than a month.
Mr. Stier provided screen shots and other details to Instagram demonstrating that when the source code for some users' profiles were displayed in a web browser, supposedly confidential information was plainly visible.
The exposed information ran the gamut and included the contact and personal information of individual adult users, some businesses, and an unknown number of minors.� The company responded promptly and issued a patch that corrected the problem not long after they were made aware, but at this point, the damage may have already been done.
From a user's perspective, the best thing you can do is to change your Instagram password immediately and be on the alert that if a hacker made a copy of the information, you may be on the receiving end of phishing emails in a bid to collect even more information from you in the months ahead.
At this point, it is unknown whether any group or individual other than Mr. Stier found and made use of the exposed information. Instagram faced a similar issue several months ago, in which the company improperly protected a database containing the contact information of millions of their users, including several influencers and celebrities.� This database was initially uploaded and shared by a Mumbai-based marketing firm called Chtrbox, and the information it contained is unquestionably in the wild at this point.
Instagram's parent company, Facebook, issued a brief statement to the effect that they were working with Chtrbox to understand exactly how they came to posses the data and how it became publicly available.� At this time, however, no additional information is available.