What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Brookfield, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Stop These 3 Hazardous File Sharing Habits Yesterday! Jan 03, 2020
File sharing is an essential portion of any business. It is the way we get information from one person to another. BUT, it can also be the way hackers gain access to your sensitive information – files or, worst of all, confidential data.
If you’re using Dropbox, OneDrive, Google Drive, or other consumer-grade file sharing and cloud sync applications – or if you depend on file sharing of any kind to run your business (hint . . . you do)- listen up!
Here are 3 habits you should break yourself and your staff of immediately.
Top 3 File Sharing Habits to Break
1) Using Consumer Grade Solutions . . .
Consumer grade solutions are just that . . . consumer grade. You aren’t a ‘consumer’, you’re a business owner with sensitive data to protect. With more and more employees/businesses depending on BYOD (Bring Your Own Device) as well as the ability to access files any time & any place, it is important that your file sharing system is professional grade. Look for enterprise grade security options like SSL Encrypted Transfer, Firewall Protection, Password Protection and Virus Scanning.
2) Emailing Files Without Proper Encryption . . .
You may not care if a hacker gets a hold of your grocery list or photos of the family dog, but when it comes to confidential data such as financial statements, medical records or other sensitive materials, it is safe to say you cannot afford criminals sniffing through your files. For this reason, NEVER send files via email without proper encryption. Business grade email and proper practices can nip this in the butt. You’d be amazed how many files fall into the laps of cyber criminals this way though.
3) Using Flash Drives…
You spend time and hard earned resources to protect your network from outside threats . . . only to destroy everything when you innocently plug in an infected flash drive you picked up innocuously enough at a trade show. Flash drives bypass security systems you have in place and may run automatically without being checked for infection by your antivirus solution. If you must continue using flash drives . . . at a minimum update your antivirus to prohibit autorun and mandate scans to all USB-attached devices when plugged into your PCs.
The post Stop These 3 Hazardous File Sharing Habits Yesterday! appeared first on Andromeda Technology Solutions.Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere Mar 30, 2020
For many businesses, the flexibility to work-from-home (WFH) is a great perk for employees. Studies even show that employees that have the option to work remote show higher productivity and job satisfaction.
There are many benefits to remote workforce but there can also be struggles/challenges for leaders and managers trying to maintain culture, productivity and a team environment.
We’ve put together a list of our favorite tools to help us get the job done in house or from home.
Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere
1 Microsoft Office 365 for Business
This stack of Software as a Service (SaaS) products allows your team to utilize classic programs like Microsoft Word, Excel, PowerPoint and more in new ways.
Office 365 also opens the doors for your team to utilize cloud storage/collab tools like OneDrive and SharePoint. Files saved to this software can be accessed at home, on the go, in the office or anywhere with an internet connection.
2 Microsoft Teams
This product is included with Office 365 but deserves its own section because of all the different things it sets your team up to do including:
- Individual and team-based IMs
- Live collaboration with Microsoft documents inside of the Teams tool
- Audio & Video calls
- Screen share
- Add on apps for even more productivity boosts
3 Zoom Video & Web Conferencing
Zoom is one of the leading web/video conferencing tools on the market. With free and multiple paid options, it is likely you can find a solution to fit the needs of your organization and your business.
Some of our favorite features in Zoom include:
- Personal meeting room to start a meeting any time
- Outlook integrations for easy schedule
- Webinar capabilities with panel, hosts, Q&A, chat etc.
- Video and/or Audio calls
- Mobile App
Slack is one of the leading direct communication tools for business. You can message teammates directly; create group chats and you can also communicate in channels. With seemingly endless add-ons and extensions, Slack is a leader when it comes to connecting teams.
Andromeda Technology Solutions recently transitioned from Slack to Microsoft Teams for our own internal communications but some of the features we loved in Slack include:
- Direct messaging
- Audio/Video calling
- Channels for group needs
- Easy integration of apps
- Custom emojis for fun
Trello is a neat tool that helps with project management and tracking. You can use it for personal projects or teams to manage workflows, status and many things in between. This is also another tool you can use with a free version to test out and see what works for your team.
Our favorite Trello features:
- Easy to user interface with drag & drop ‘cards’
- Easy upload multiple types of media – docs, links, photos etc.
- Individual/Group task assignment
- Mobile application
- Labels and tags for organization
Basecamp is a project and team management tool used by all kinds of organizations and teams globally. This one tool can help you organize, communicate and collaborate on multiple projects while keeping all the info you need in one space. You can even give clients access to Basecamp so that they can communicate and keep up to date on status of your team.
Our Web Design team uses Basecamp daily to move projects along.
Some of their favorite features include:
- To-do Lists
- Message Boards
- Scheduling tool
- Document & File storage
- Group chat
Zapier is one of the industry leaders in connecting web apps for automation. And since you’re team is getting tons done on-the-go, you’ll want to check out all the ways this tool can simplify your workflows and help your team work more efficiently. Zapier connects the apps you use every day and helps cut down busy work.
Additionally, Zapier knows what it means to work remote, they boast a 100% remote workforce with over 200 teammates working all over the globe.
A connection from one software to another via Zapier is called a Zap. You can check out 2000+ zaps and the tool here
Finding the right mix of tools is as individualized as the job. We hope these suggestions help you to create an environment that is productive and satisfying. If you would like to discuss your unique situation, give us a call at (815) 836-0030 or email our team.
The post Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere appeared first on Andromeda Technology Solutions.Update Your Webex Desktop App To Avoid Security Threat Jul 02, 2020
Do you rely on Cisco's Webex Meetings app for video conferencing?
If so, be advised that the company found and addressed a pair of high severity security flaws that could allow hackers to remotely execute code on vulnerable machines.
The two issues are being tracked as CVE-2020-3263 and CVE-2020-3342.
They impact Cisco Webex Meetings Desktop App releases 39.5.12 and earlier. They also impact lockdown versions of Cisco Webex Meeting Desktop App for the Mac, version 39.5.11 and earlier.
In both cases, the issue revolves around an improper input validation of URL's. If an attacker can supply a URL and trick a recipient into clicking on it, it could result in the total compromise of the machine. If there's a silver lining to the recent discovery, it is that as long as you don't click on links provided to you by unknown and untrusted sources, your risk is minimal.
This is the second time in recent memory that Ciscos has had to rush to patch Webex. Late last year, Cisco discovered and patched the Windows version of the app that could have allowed local attackers to escalate privileges and execute commands with SYSTEM user privileges.
Given the number of people currently relying heavily on video conferencing software with so many working from home due to the global spread of COVID-19, keeping whatever software you use up to date is more important than ever.
If your company makes use of Webex, be sure you're running the latest version. If you're not sure how to proceed, detailed instructions for updating the macOS version of the app can be found on Cisco's website in an article entitled "Update the Cisco Webex Meetings Desktop App." For Windows users, detailed instructions can be found in the "IT Administrator Guide for Mass Deployment of Cisco Webex Meetings Desktop App."