What Is An Andromeda C‑CAT?A C‑CAT (Client-Centric Action Team) is a dedicated team that includes one or more two Remote Service Techs, and one or more IT Field Techs whose activities are curated by a Account Coordinator(AC)—each specifically appointed to service your organization. With cat-like reflexes and precision, your Andromeda C-CAT will pounce on any IT issue, upgrade, or project. It's really the cat's meow for your IT needs!)
Professional IT Services that Andromeda Provides for Bridgeview, IL Businesses:
What A Few Of Our Clients Have To Say
Andromeda IT Service Offerings
Here is just a quick list demonstrating the breadth of IT services you can expect from Andromeda:
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 Teams Updates You Might Have Missed & How To Use Or Access Them Aug 28, 2020
Microsoft Teams helps professionals connect and stay productive by bringing all documentation, communication and collaboration into one space. If you are like us, most of your day-to-day communication and activity is somehow tied to Microsoft Teams. Like many other software as a service programs, Teams users benefit from real-time product updates and feature rollouts. That means that the software responds to user needs and is constantly being updated with new features.
Here are the awesome new features that have been added to your Teams app that you might not have heard about.
1 New Meeting and Call Pop-outs – When you join a call/meeting in the desktop app, it will pop out into a secondary window instead of confining your meeting to the main Teams interface. This allows you to have a meeting on one screen and the full Teams app open on another screen etc. It should be noted though, to use this Teams setting, you must turn it on in your general settings.
2 Book appointments with Bookings. The Bookings app inside Teams is an easy way to schedule virtual appointments. You can manage multiple calendars, as well as communications with internal and external attendees, from a single source. The virtual appointments are then held via Microsoft Teams Meetings.
3 Raise your hand in a meeting. This is especially handy when you have a large gathering and don’t want to interrupt the speaker. You let people know you have something to say with the new raise hand feature in Teams. While in a meeting, select the hand icon in your control bar. This will highlight your hand icon on your video feed to let the rest of the attendees know that you’d like to speak. Once you have been allowed to share, you just click the icon again to lower your hand.
If your team is ready to start using the full Office 365 suite of products and you need a partner to help implement it at your office, give us a call and we can help manage the process and installation.
The post 3 Teams Updates You Might Have Missed & How To Use Or Access Them appeared first on Andromeda Technology Solutions.Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere Mar 30, 2020
For many businesses, the flexibility to work-from-home (WFH) is a great perk for employees. Studies even show that employees that have the option to work remote show higher productivity and job satisfaction.
There are many benefits to remote workforce but there can also be struggles/challenges for leaders and managers trying to maintain culture, productivity and a team environment.
We’ve put together a list of our favorite tools to help us get the job done in house or from home.
Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere
1 Microsoft Office 365 for Business
This stack of Software as a Service (SaaS) products allows your team to utilize classic programs like Microsoft Word, Excel, PowerPoint and more in new ways.
Office 365 also opens the doors for your team to utilize cloud storage/collab tools like OneDrive and SharePoint. Files saved to this software can be accessed at home, on the go, in the office or anywhere with an internet connection.
2 Microsoft Teams
This product is included with Office 365 but deserves its own section because of all the different things it sets your team up to do including:
- Individual and team-based IMs
- Live collaboration with Microsoft documents inside of the Teams tool
- Audio & Video calls
- Screen share
- Add on apps for even more productivity boosts
3 Zoom Video & Web Conferencing
Zoom is one of the leading web/video conferencing tools on the market. With free and multiple paid options, it is likely you can find a solution to fit the needs of your organization and your business.
Some of our favorite features in Zoom include:
- Personal meeting room to start a meeting any time
- Outlook integrations for easy schedule
- Webinar capabilities with panel, hosts, Q&A, chat etc.
- Video and/or Audio calls
- Mobile App
Slack is one of the leading direct communication tools for business. You can message teammates directly; create group chats and you can also communicate in channels. With seemingly endless add-ons and extensions, Slack is a leader when it comes to connecting teams.
Andromeda Technology Solutions recently transitioned from Slack to Microsoft Teams for our own internal communications but some of the features we loved in Slack include:
- Direct messaging
- Audio/Video calling
- Channels for group needs
- Easy integration of apps
- Custom emojis for fun
Trello is a neat tool that helps with project management and tracking. You can use it for personal projects or teams to manage workflows, status and many things in between. This is also another tool you can use with a free version to test out and see what works for your team.
Our favorite Trello features:
- Easy to user interface with drag & drop ‘cards’
- Easy upload multiple types of media – docs, links, photos etc.
- Individual/Group task assignment
- Mobile application
- Labels and tags for organization
Basecamp is a project and team management tool used by all kinds of organizations and teams globally. This one tool can help you organize, communicate and collaborate on multiple projects while keeping all the info you need in one space. You can even give clients access to Basecamp so that they can communicate and keep up to date on status of your team.
Our Web Design team uses Basecamp daily to move projects along.
Some of their favorite features include:
- To-do Lists
- Message Boards
- Scheduling tool
- Document & File storage
- Group chat
Zapier is one of the industry leaders in connecting web apps for automation. And since you’re team is getting tons done on-the-go, you’ll want to check out all the ways this tool can simplify your workflows and help your team work more efficiently. Zapier connects the apps you use every day and helps cut down busy work.
Additionally, Zapier knows what it means to work remote, they boast a 100% remote workforce with over 200 teammates working all over the globe.
A connection from one software to another via Zapier is called a Zap. You can check out 2000+ zaps and the tool here
Finding the right mix of tools is as individualized as the job. We hope these suggestions help you to create an environment that is productive and satisfying. If you would like to discuss your unique situation, give us a call at (815) 836-0030 or email our team.
The post Our favorite 7 Collaboration Tools to Help Your Remote Team Stay Engaged, Productive and Motivated from Anywhere appeared first on Andromeda Technology Solutions.Some Businesses Are Dangerously Avoiding Critical IT Security Updates Nov 13, 2020
How good is your IT staff at staying current when it comes to applying all the latest security patches? Unfortunately, the answer for most businesses is, "probably not as good as you think."
According to research conducted by Bitdefender, a staggering 64 percent of un-patched vulnerabilities discovered on corporate networks in 2020 involve bugs that date back to 2018 and before.
This mind blowing statistic has serious implications for your company, no matter what business you're in, and no matter how large or small your firm might be.
What the key finding means, in a nutshell, is that of the US businesses with one or more un-patched piece of code running on their network, there are fixes available for nearly two thirds of them. Worse, those fixes have literally been available for years. Not taking advantage of them is, from the perspective of a hacker, like leaving a neon sight above the front door of your business that reads, "we don't lock up at night - please, come in and steal from us!"
Everyone in the industry knows and understands that keeping up with all the latest patches for the software deployed across even a small network can be both frustrating and time consuming. It's certainly not one of the more glamorous aspects of the job.
Even so, it is absolutely critical, and it pays to do a periodic survey of all the software installed on your network and how long it's been since a security patch was applied. If you're looking for an inexpensive way to bolster the security of your company's network, making sure all the latest software security updates are installed should be your first stop.
Even if that's all you wind up doing, taking that one simple step will dramatically improve the overall security of your network, and that's a very good thing.