In the fall of 1994, three friends sat down for dinner and made the decision that started it all. From that dinner, Andromeda Technology Solutions was born, and computer service was changed forever.
Jeffrey Borello, CEO; William Utz, Vice President; and Patrick McDonald, Vice President; all stand–by the mission of providing exceptional service to their clients with help of the entire staff as well as business partners.
The three original founders are all still active in the company today. Jeff Borello states his reason for wanting to start Andromeda – “wanting to help people – both clients and employees – to build something great.” This is something he pushes for each day.
Now, Andromeda Technology Solutions proudly celebrates 25 years of servicing clients across Greater Chicagoland and Northwest Indiana. Andromeda Technology Solutions has expanded their services from IT Support to include full-service Telecom services, Integrated Security Solutions (CCTV Security Camera service/installation), Access Control System Service/Engineering/Installation, and Digital Marketing Services including professional web design, SEO and more.
“We try to be the only phone call anyone needs to make to keep their business or office technology running smoothly” – Carl Utz (Director of Sales & Business Development).
All three founders describe the first major achievement for the business as the day they outgrew working the business from their homes and the day they moved into their first official “space” in the Lockport Train Station back in November of 2003. It was the start of bigger and better things for the company.
From there, they continued to grow, expand, and improve; expanding their team from 3 to the current 50. The growth is exciting because, “every time we grow or bring on a new teammate, that means we are growing to service our clients better and we can help even more businesses get great technology service – that’s the real win” (Tony Zaragoza – Director of Operations). And this sentiment is echoed by Vice President William Utz, “the biggest strength of the company right now is our employees.”
The company credits their core values and sense of family for their continued success:
- Winning Starts & Ends with Communication
- Results Come from Action
- Success is a Product of Grit
- Progress Happens When You Own It
What sets this team apart from other IT companies is the focus on client satisfaction and support. They resolve issues and complete projects with the client’s timeline being the number one priority. The entire team goes above and beyond to make the client’s business run seamlessly. Then they take all feedback from clients and use that to better themselves after every job.
With an eye on the future, Patrick McDonald says, “I hope to continue to enrich our employees lives with a challenging yet rewarding place to work. I will also enjoy watching the ATS family grow.” When a company is that focused on the employee’s happiness, you know they have a bright future ahead.
Here’s to many more years of servicing valued clients and creating a rewarding workplace to build a career in Chicagoland.