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3 Benefits For Upgrading Your Phone System to VoIP In Less Than Two Minutes

3 Benefits For Upgrading Your Phone System to VoIP In Less Than Two Minutes

 

We wanted to bring you something a bit new this month for our telecom blog. See below for a 2 minute video clip on 3 Benefits For Upgrading Your Phone System to VoIP. (Full transcript below)

 

Technology and the way we communicate with people has changed leaps and bounds over the last ten years. In business today, staying connected is no longer a luxury but is an expectation to meet goals and drive success.

Why Upgrade Your Phone System to VoIP, Voice Over Internet Protocol?

Let’s look at 3 major benefits of upgrading your phone system to VoIP (Voice over Internet Protocol).

  1. Lower overall cost than a traditional phone system – VoIP greatly reduces calling costs. Whether you make long distance/international calls, have multiple locations or make lots of calls locally. VoIP can utilize the internet and new phone services to transport calls while saving you money.
  2. Mobility – many new voice over internet protocol systems have the ability to integrate with mobile solutions, to provide consistent availability and access no matter where a user is located. What does this mean? Users no longer remain tethered to an office desk phone and become reachable whether they are on the go, remote or outside of the office.
  3. Feature rich communicationsVoIP phone systems allow for a much broader range of features then a traditional phone system provides. For this reason, total cost of ownership is significantly lowered. Features such as integrated fax, voicemail to email, click to call, “find-me-follow-me”, video conference calling as well as user presence remain easily available through feature enhancements rather than hardware add-ons previously required in the past.

If you have been thinking about upgrading your phone system or interested in lowering your business costs, call us. One of our team members can assess your current situation and often times, the phone system and features you are looking for can easily be financed through the cost savings VoIP offers alone.

To find out more about VoIP for your business, visit our website or give us a call today!

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5 Signs Your PBX Phone System Is On Its Last Leg

pbx phone system failure is the worst

“Time Is Money”

I’m sure you heard that one before. The fact is, downtime and productivity loss from pbx phone system failure can cost your business thousands of dollars in the blink of an eye. Today’s consumer has hundreds of options at their fingertips (literally); all one search engine away.

Don’t lose business all because your legacy phone system finally took a dive. You also don’t want to force your own hand when it comes to choosing a new pbx phone system due to lack of preparation.

That being said, check out these 5 signs your pbx phone system is on its last leg.

Signs of PBX Phone System Failure

  1. Your system is 10+ years old – Congratulations! Your system has served you well. Older systems probably don’t have parts in production or programming updates being rolled out which puts you at risk of a failure with no fix. 
  2. Static Filled Lines – Nothing is more frustrating than a call filled with static. Faulty equipment and wiring can lead to this issue. 
  3. Voicemail/Programming Issues – Possibly the most prominent sign your pbx phone system is on its way out are programming issues. Have you ever lost all of your scheduled programming or noticed completely inaccurate dates and times out of nowhere? Are voicemails disappearing on you? Maybe lights have stopped functioning and you are no longer notified when you have a message. Do customers and employees complain about programming issues like being routed to the wrong location or a buggy Auto Attendant function? 
  4. Functional Limitations – Older systems don’t have many of the useful functions you have probably heard about in modern systems i.e. Voicemail to Email, Mobility, Remote Support and streamlined programming. 
  5. System Overheating? – Many legacy systems don’t have adequate cooling systems. Do you have a fan sitting in front of your pbx phone system to keep it from overheating? That is an especially relevant telltale sign that your system is at the end of its life.
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Phone Systems Decoded – 8 Commonly Used Telecom Acronyms & What They Actually Mean

ats telecom acronyms for phone systems

Have you ever spoken with a telecom salesman? If you have, you probably noticed they speak in what appears to be code. PRI . . . POTS lines . . . PBX . .  .VOIP? What does any of this even mean?

Lucky for you, we decoded some of the most common telecom acronyms so that even you can speak phone system.

 Most Popular Telecom Acronyms

  • VoIP – (Voice over Internet Protocol) is an alternative way of making phone calls. VoIP transmits the sounds you make over the standard Internet infrastructure. There are different styles of VoIP systems but the two most common are cloud based and on premise.
  • SIP – (Session Initiation Protocol) is an industry standard method of achieving VoIP.  Telephone Systems and many communications devices now have the ability to perform SIP protocol by way of trunk access (dial tone), video, etc.
  • PRI – (Primary Rate Interface) a multi-channel digital circuit that brings 24 lines of telephone system communication for incoming/outgoing dial tone. Essentially, it allows multiple inbound and outbound calls at one time. This is often a less expensive approach for a company that has more than 10 analog (POTS) lines.
  • PBX (Private Branch Exchange) This is typically a physical box on location at your business that holds all the programming required to make calls, transfer calls, host Voicemail and many other key functions.
  • POTS – (Plain Old Telephone Service) also known as analog telephone lines.
  • IP-PBX – (Internet Protocol-Private Branch Exchange) is a telephone system that integrates with Internet functionality such as VoIP and SIP services.
  • PSTN (Public Switched Telephone Network) is known as traditional telephone lines.
  • ISDN (Integrated Services Digital Network) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the traditional circuits of the PSTN.

Got more questions? No worries, check out our Telecom Phone Systems page and let us help answer some of your additional questions!