Enhanced Phone Features for Enhanced Business Part 3
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Enhanced Phone Features for Enhanced Business Part 3 (3 part series)

For those of you following this series, this is the third and final installment of a 3-Part Series: Enhanced Phone Features For Enhanced Business. If you’re just tuning in, make sure to check out part 1 & part 2. In the last two articles we’ve covered twinning and the different functions it has in your office as well as hunt groups and the multiple forms they come in. Both of these features can increase communication within your organization as well as productivity. In this final article we are going to dive into two more enhanced phone features: Queuing and Hot Desking.

Enhanced Phone Features: Queuing

Queuing allows calls to a Hunt Group to be held in a queue when all extensions in the group extension List are busy.

For example, when you call your local pharmacy and direct your call to the pharmacist, you are placed in a specific call queue for that department. That is a combination of the hunt group and queuing feature.

When an extension becomes free, the queued call is then presented. Queue limits can be set so that only a certain number of callers can be in line at any one time. While queuing, a caller can listen to a recorded message or be directed to leave a voicemail for call back if this is configured in your system.

Enhanced Phone Features

Enhanced Phone Features: Hot Desking

Hot Desking allows multiple users to use the same extension on your phone system. Every user is assigned their own identity so they can receive calls and can access their own Voicemail as well as other functions.

For example, your outside sales staff who visit the office infrequently can be provided with telephony and Voicemail services without being permanently assigned a physical extension. This is also a valuable tool for remote workers. If you have employees in multiple states etc., they can still have a physical extension.

As we mentioned at the beginning of this article, this is the final portion of a three part series on phone features and how they can enhance your business. Make sure to check out the first two sections:

You have a phone system already (we hope) but there’s a strong chance you aren’t leveraging it to full potential. This month we are offering a free consultation meeting to review your current solution and what features best compliment your business. This offer expires 9/15/17 so make sure to take advantage!

Fill out the form below to get in touch with a representative or give us a call today to schedule your consultation.

wordpress plugins for cms website development
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Top 3 WordPress Plugins You Didn’t Even Know You Were Missing

A Website is essential to business; whether you are a startup or a titan of industry – websites provide an essential digital impression for your consumer base. What many people do not know is that for many Content Management System-based (CMS) websites, like WordPress, there are tools available to help take your business website to the next level. In an age where almost everyone is on the internet at any given time, it is key to help promote and protect your site. Here at Andromeda, we know some of the best WordPress plugins to add-on to any WordPress website and want to share our knowledge with you.

Top 3 WordPress plugins you didn’t even know you were missing.

  1. Sucuri Security – The first in our showcase of the best WordPress plugins involved website security. If you know anything about websites, then you might have heard of Sucuri. They are the leading website security platform out there. These platforms include packages offering complete firewall protection against various types of attacks that can be harmful to websites (i.e. malware, DDoS attacks). Packages for Sucuri do cost quite a bit. However, they do have a free firewall plugin that works great as a 1st step, basic protection. Allowing for top tier firewall protection, the Sucuri plugin also has a malware scanner that you can activate at any time – providing you a respected and resourceful tool in making sure your content is secure.
  2. Yoast – Second in our WordPress plugins showcase focuses on search engine optimization, or how users find your website in search engines. Yoast is one of the better-known, and most powerful, SEO plugins out there. While they do have premium plans, their free plugin provides a guiding step for optimizing the pages and content. These steps help your website achieve higher rankings within popular search engines like Google. With very easy-to-use features and guides – Yoast provides the input you need to make sure your website is being ranked and remains competitive with direct competition.
  3. WooCommerce – And the final plugin in our WordPress plugins showcase involved eCommerce. If you are any sort of retail or resale business, you need to look into WooCommerce for your WordPress website. WooCommerce is ranked the #1 plugin for eCommerce, allowing for you to manage your inventory, sales and processing all in one convenient place. The best part? WooCommerce actually comes pre-installed for many templates, all it needs is to be activated. In order to remain competitive, it is crucial to have single inventory/processing system and WooCommerce offers just that!

There are plenty of other WordPress plugins, both free and paid. We have simply found the three described in this article very helpful and user friendly. Site Speed, Spam Prevention, and Interactive Composers – the possibilities are endless. However, don’t feel too overwhelmed. Andromeda is here for all your website needs. We can be sure to guide you in the right direction and make the changes on your behalf.

ATS Integrated Security Systems What Else Can They Do
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Integrated Security – It Does A Whole Lot More Than You Thought Part 1 (2 Part Series)

Professional integrated security systems are important to every business. We’ve shared the different features burglar systems provide that have nothing to do with a break in , the top five reasons you should replace your traditional lock and key with an access control system, and other educational materials over the last few months. Many times, customers consider security systems as separate components:

With integrated security your solutions can work together to improve security, reduce risk and even improve productivity. That being said, we’ve decided to dedicate the next few Security Blogs to this topic.  Thru our next blog posts, we will be covering different scenarios/features that can be maximized with integrated security solutions.

Integrated Security – It Does A Whole Lot More Than You Thought

Environment Regulation – your burglar system can be equipped with special temperature sensors that will alert you if specific areas – a server room for example – exceed or dip below assigned parameters. This can save you from a great deal of hardware trouble and headache. Imagine though that with integrated security you can take this concept to an entire office building or warehouse. With integration, you can set up your facilities to monitor activity via security cameras and configure automatic lighting, heating or cooling settings for when people are present/absent. This can reduce your utility costs greatly and is an eco-friendly option for your business.

Improved Productivity – increased productivity is something everyone benefits from both personally and professionally. Traditionally, employers depended on security cameras or time clocks to monitor productivity. This was a start but hardly a way to collect data or truly motivate staff. These days software can be integrated that monitor’s user activity via the network. Keystroke logging software, web traffic logs, firewalls and other software applications can track productivity. On top of this, the data gathered show user/department trends, and any number of additional data points a company wants to gather. While some employees may grumble at the idea of close monitoring, this data can be a way for business owners to dole out promotions, bonuses and other rewards.

Visitor Management – with integrated security, visitor management for professional buildings and residential buildings is managed with software and closely monitored. No more sign in sheets, lost badges or calling up for an escort/permission (of course you can still do these things if desired). Integrated security reduces labor requirements and demands while also increasing security and protocol. A proper solution can automatically register visitors, print passes, give instructions on where to go and alert appropriate staff/persons of visitor arrival. There are even components that can be used to manage traffic flow within a facility to avoid wandering (both by foot and behind the wheel).