pbx phone system failure is the worst

5 Signs Your PBX Phone System Is On Its Last Leg

“Time Is Money”

I’m sure you heard that one before. The fact is, downtime and productivity loss from pbx phone system failure can cost your business thousands of dollars in the blink of an eye. Today’s consumer has hundreds of options at their fingertips (literally); all one search engine away.

Don’t lose business all because your legacy phone system finally took a dive. You also don’t want to force your own hand when it comes to choosing a new pbx phone system due to lack of preparation.

That being said, check out these 5 signs your pbx phone system is on its last leg.

Signs of PBX Phone System Failure

  1. Your system is 10+ years old – Congratulations! Your system has served you well. Older systems probably don’t have parts in production or programming updates being rolled out which puts you at risk of a failure with no fix. 
  2. Static Filled Lines – Nothing is more frustrating than a call filled with static. Faulty equipment and wiring can lead to this issue. 
  3. Voicemail/Programming Issues – Possibly the most prominent sign your pbx phone system is on its way out are programming issues. Have you ever lost all of your scheduled programming or noticed completely inaccurate dates and times out of nowhere? Are voicemails disappearing on you? Maybe lights have stopped functioning and you are no longer notified when you have a message. Do customers and employees complain about programming issues like being routed to the wrong location or a buggy Auto Attendant function? 
  4. Functional Limitations – Older systems don’t have many of the useful functions you have probably heard about in modern systems i.e. Voicemail to Email, Mobility, Remote Support and streamlined programming. 
  5. System Overheating? – Many legacy systems don’t have adequate cooling systems. Do you have a fan sitting in front of your pbx phone system to keep it from overheating? That is an especially relevant telltale sign that your system is at the end of its life.
prevent break-ins with access control

5 reasons You Should Consider Replacing Keys With An Access Control System

Physical keys and door locks have been around for a long time. They do have some positive attributes . . . like keeping people we don’t like out of our space. They are easy to use and it’s safe to say everyone knows how to use them. However, with smart devices and the benefits of technology, even the traditional lock and key can stand an upgrade. How? Access Control.

Below are the top 5 reasons you should consider replacing the keys to your business with a professional Access Control system.

5 Reasons To Get An Access Control System

  1. You have absolute control over your office

If someone quits unexpectedly or just fails to show up, you can quickly remove their access to your building. Therefore, no waiting for a returned key. With Access Control Systems, simple programming changes remove the ex-employee’s access and save yourself sleepless nights wondering if a disgruntled employee is ransacking the office.

  1. Tracking

Programming of these systems allows for some very useful tracking. With multiple entrances, you can set up zones that specify who can enter a location as well as what times they can enter. For example, maybe you have a storage area or server room on site that should only be accessed during business hours. With access control, you can program doors to remove access at any time you desire. Furthermore, you can also program your system to send alerts if someone is accessing a door inside or outside of a given time range.

  1. Integration

You can integrate the system with both your Burglar and Camera system for some helpful features.  Doors can be set to disable alarms upon entering. Cameras integrate with door systems. For instance, a key fob opens your front door in the middle of the night. You can set your cameras to tilt and zoom in on this action and you can capture who is entering, whom they might have with them and even what they are carrying in/out of your facility.

  1. Protection from forgetfulness or “accidents”

Ever wake up in the middle of the night wondering if you forgot to lock the back door? With access control, this is not an issue. If a door accidentally remains propped open, you can be notified. If a door held open for an extended period, you’re notified. Try that with just a key!

  1. Remote Access/Control

Need to provide some special access outside of normal business hours?  No problem, with remote access to the system, one quick click and you can unlock that door and let them in . . . without ever leaving your house.

This is just a short list and by no means exhaustive. Access Control Systems literally contain hundreds of features and all kinds of customized and creative solutions to make the system work for you and your needs.  Give us a call or complete the form to request a consultation to have us show you how a system could enhance your business and remove stress.


3 Reasons You’re NOT Showing Up On Google’s First Page . . . And How Search Engine Optimization Can Help

Let’s face it – if you are trying to market your business at all – Search Engine Optimization (SEO) and Google needs to be your best friend.  The only way that happens is to have your website appear on Page 1 of relevant searches.  With attention spans growing shorter than a Midwest day in December, even Page 2 is too little too late.

So, why aren’t you showing up on page 1?  Here are 3 reasons as well as some Search Engine Optimization (SEO) quick changes you can implement to increase those rankings.

Three Search Engine Optimization (SEO) Faux Pas and How To Fix Them

  1. Your site has too much in one place . . .

You are trying to be all things to all people and your site is just too general.  Search engine optimization (SEO) rule number 1: specifics drive traffic.  So, consider adding more pages to your site tailored to the content you want people to see.  In some cases, you might even want to dedicate an entire new site (called a microsite) to a specific topic with a specific domain name to further drive the point (and traffic).

  1. You aren’t paying attention to popular search terms and phrases . . .

If your site’s content is not in-line with what people are actually searching for, you are missing traffic.  Might be time to do a little market research. Try asking clients what they did to find you. If they used a search engine (most people do), what did they type in specifically? You might be surprised what patterns emerge when you start compiling this data. Once you’ve done this, refresh your content with these results in mind.

  1. Performance and load time matter . . .

If your site is not mobile friendly or it loads slowly, Google and your visitors will penalize you. Make sure the theme or design you choose for your website is responsive (meaning it will change to fit whatever screen it is on – smartphone, monitor, tablet etc.) In terms of load time, customers and google both dislike a slow site. While there are sites out there that give ‘free’ reports on speed and spam ratings, most of the information is very technical and you have to pay to get the extended reports.

Most likely, one of the above items alone isn’t enough to ruin your ratings but it doesn’t take long before things start adding up. Maintaining your site can turn into a full time job before you know it. If you are like most business owners, you don’t have the time to constantly dig into these issues. Lucky for you Andromeda can help. Our team of dedicated designers and website engineers can help you with web design, website development and maintenance, and Search Engine Optimization (SEO)/Search Engine Marketing (SEM). Reach out and find out more about how we can help YOU with your search engine rankings!

public wifi is dangerous for data security

Don’t Use Public WiFi Without Reading These Data Security Quick Tips

We are all guilty of it: connecting to free public WiFi. Whether it is at the coffee shop, hotel or airport, the temptation to check e-mail and surf the web is just too strong to resist. As with anything technology related, free networks pose a number of risks to your data security. Here are a few tips to help you keep your information safe.

Data Security Quick Tips for When Using Public Wifi

Confirm The Network Is Legit –

It is common for hackers to set up fake clones of public WiFi access points. The hacker sets up the clone to get you to connect to THEIR WiFi over the legitimate one made available to you by your neighborhood coffee shop or restaurant. Connecting to a hacker’s access point can expose critical data and passwords. To avoid jumping on an unsafe network, verify the name of the WiFi your location is providing.

Enable A Firewall On Your Devices Or Use a VPN

A dependable firewall will help protect your sensitive data. A Virtual Private Network (VPN) encrypts traffic between your device and the VPN server, which makes it much more difficult for an intruder or hacker to access your sensitive data and improves your data security. You can try to set up your own VPN for personal devices but we suggest professional support for any of your work devices.

Turn Off File Sharing & Keep Devices from Automatically Joining Networks

Sure, file sharing is a great way to collaborate and send photos or other documents simply and quickly with friends, but leaving this function on only leaves you vulnerable to intrusion. As an extra data security measure, make sure you turn this feature off whenever you aren’t at home. In addition, cellphones can be set up to automatically join networks with free WiFi. Does this help you save on data? Sure! But it also sets you up to fall victim to scammers. Make sure you never allow your device to join a network without getting your permission first.

Don’t Access Financial Sites Or Make Purchases

NEVER access financial, medical or other sensitive data while on public WiFi. Also, don’t shop online and enter your credit card information unless you’re absolutely certain the connection point you’re on is safe and secure. This is simply asking for trouble and breaks the data security’s number one rule.

There are many ways for you to protect your data and secure your devices from hackers and those that wish to do you harm. The surest way to protect yourself is a trusted IT partner who can ensure your devices have proper protocols in place. If you are concerned about your own devices or those of your employees, give us a call. We are always available to help.